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| + | ====== Internship Stipend or Certificate Not Issued? Student Action Guide ====== | ||
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| + | **You finished the internship, did the work, and now the company is silent on your stipend or refusing your completion certificate. This is more common than students expect, and it is usually fixable. Your offer email, attendance, and work proof are the levers. This guide shows you how to build that proof, send a written demand, use your college placement cell, and pick a sensible escalation route without wasting money on the wrong forum.** | ||
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| + | **Reviewed on:** 2026-05-29. | ||
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| + | <WRAP center round info 95%> | ||
| + | **Quick Reply:** | ||
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| + | If a private company has not paid your internship stipend or refuses your completion certificate, | ||
| + | </ | ||
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| + | ===== Who this guide is for ===== | ||
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| + | This guide is for students and recent graduates in India whose internship at a private company has ended badly on one of two fronts: the promised stipend has not been paid, or the completion or experience certificate is being withheld. It is useful if: | ||
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| + | * Your offer email or internship letter mentioned a stipend amount, but no money has come even weeks after the internship ended. | ||
| + | * The company now claims the internship was unpaid, contradicting what you were told when you joined. | ||
| + | * You have asked for your completion certificate several times and HR keeps delaying or going quiet. | ||
| + | * The internship was a graded academic requirement and you need the certificate to clear your semester or degree. | ||
| + | * You found the internship through your college placement cell and are not sure how to involve them. | ||
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| + | This guide covers **private companies**. If your stipend issue is under a government apprenticeship scheme such as NAPS or NATS, that is a different track with its own portal and grievance route. See our companion guide on [[/ | ||
| + | |||
| + | ===== What you can do this weekend ===== | ||
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| + | ==== Friday evening ==== | ||
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| + | Open your email and find the offer email or internship letter. Read it line by line. Note exactly what it says about the stipend amount, payment timing, conditions, and any mention of a certificate on completion. Export the email to PDF so you have a fixed copy that cannot be edited later. | ||
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| + | Then list out the dispute in one paragraph for yourself: what was promised, what you delivered, what is missing, and what you want now. Being clear in your own head makes every later message sharper. | ||
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| + | If any conversation about the stipend or certificate happened over WhatsApp, Slack, or Teams, screenshot it tonight before chats are cleared or you lose access to a company account. | ||
| + | |||
| + | ==== Saturday ==== | ||
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| + | Build your proof bundle. Pull together your attendance record, any login or biometric data you can access, and clear evidence of the work you did. That means submitted reports, sent emails, code commits, design files, presentations, | ||
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| + | Verify the company' | ||
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| + | Draft your polite first reminder to your reporting manager and the HR contact. Keep it factual: the stipend amount or certificate you are owed, the agreed terms, and a reasonable deadline. Attach the offer email. Do not threaten yet; many disputes end with a calm, well-documented reminder. | ||
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| + | ==== Sunday ==== | ||
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| + | Prepare your formal written demand using the template later in this guide, in case the reminder is ignored. Fill in your details, the stipend figure, and your evidence list so it is ready to send the moment the deadline passes. | ||
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| + | If your internship came through your college, draft a short complaint to the placement cell as well. Attach your reminder and evidence. You will hold this in reserve and send it as your second escalation, because the college often has leverage you do not. | ||
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| + | Finally, decide your bottom line. Is the stipend large enough to justify a civil recovery suit if it comes to that, or is your real priority simply the certificate? | ||
| + | |||
| + | ===== Documents and evidence checklist ===== | ||
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| + | ^ Document ^ What it proves ^ Where to get it ^ | ||
| + | | Offer email / internship letter | The stipend amount, dates, conditions, and any certificate promise | Your email inbox (export to PDF) | | ||
| + | | Attendance record | You showed up for the agreed internship period | Company attendance system, login logs, or your own dated diary | | ||
| + | | Proof of deliverables | You actually did the work the internship required | Sent emails, submitted reports, code commits, design files, presentations | | ||
| + | | Manager acknowledgement | A supervisor confirmed your work or the stipend | Email, WhatsApp, Slack or Teams chats (screenshot with dates) | | ||
| + | | Company legal name and registered address | Where to send a formal demand by registered post | Ministry of Corporate Affairs portal (company / LLP master data) | | ||
| + | | College internship approval / NOC | The internship was recognised by your college | Placement cell or department records | | ||
| + | | Bank statement | No stipend credit was received in the period claimed | Your bank net-banking or passbook | | ||
| + | | Your reminder and demand letters | You gave the company a fair chance to fix it | Your own sent folder and registered-post receipts | | ||
| + | |||
| + | ===== Step-by-step action plan ===== | ||
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| + | ==== Step 1 — Save your offer email and stipend terms ==== | ||
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| + | Everything turns on what was promised in writing. Find the offer email or internship letter and read the stipend clause carefully. Note the figure, the payment timing, and any condition such as a minimum attendance or completing a project. If a certificate was promised on completion, mark that line too. Export the email to a PDF and keep the original in your inbox untouched. If your only record is a verbal promise, your case is weaker, so look hard for any written trace, including the job listing you applied to. | ||
| + | |||
| + | ==== Step 2 — Assemble attendance and work proof ==== | ||
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| + | You need to show two things: that you completed the internship, and that you delivered work. For attendance, use the company system if you can still log in, or reconstruct it from calendar invites, daily stand-up notes, or a dated diary. For deliverables, | ||
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| + | ==== Step 3 — Send a polite first reminder ==== | ||
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| + | Email your reporting manager and the HR or internship coordinator together. State plainly what you are owed, quote the agreed terms, and attach your offer email. Set a reasonable deadline, for example one week. Stay courteous; assume an oversight rather than bad faith. A large share of stipend and certificate delays are simply forgotten paperwork that a clear, dated reminder fixes within days. | ||
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| + | ==== Step 4 — Send a formal written demand ==== | ||
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| + | If the reminder is ignored, escalate to a formal demand. Send it by email and by registered post (or speed post with acknowledgement) to the company' | ||
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| + | ==== Step 5 — Escalate through your college placement cell ==== | ||
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| + | If the internship came through your college, this is often your most powerful lever. File a written complaint with the placement officer or training-and-placement cell, attaching your demand and evidence. Colleges usually have an ongoing relationship with the recruiter and care about protecting it for future batches, so a single call from the placement officer can move a company that ignored you. If the internship was a graded requirement, | ||
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| + | ==== Step 6 — Understand the consumer-versus-labour nuance ==== | ||
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| + | Here is the part many students get wrong. An intern is **frequently not treated as a workman or employee** under labour law, and a stipend is not always treated as wages. That means a labour office may decline a pure intern stipend claim, especially if you did short-term, training-type work rather than regular employee duties. The facts matter, and the position can vary by state and by how the work was actually structured, so do not assume the labour route is closed or open without checking your specifics. A consumer forum generally fits only where //you paid the company// for a programme or service that was not delivered, not where the company simply owes you money. For most unpaid-stipend disputes, the cleanest framing is a contractual money claim. | ||
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| + | ==== Step 7 — Choose the right legal route for the money ==== | ||
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| + | For recovering a promised stipend, a **civil suit for recovery of money** is the standard route, and some states run small-causes courts for low-value claims that are quicker and cheaper. Weigh the amount against the time and cost; a few thousand rupees may not justify litigation, while a substantial stipend might. If you genuinely did employee-type work and your facts support it, you can also explore the labour route described in [[/ | ||
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| + | ==== Step 8 — Press separately for the certificate ==== | ||
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| + | The certificate is a different claim from the money. It is not a statutory entitlement in the way salary is, but withholding it without a real reason is unfair, and most companies issue it on a firm written request. Keep your certificate demand simple and separate so the company cannot hold it hostage to the stipend dispute. If you completed the internship as agreed, ask in writing, follow up through HR, and bring in the placement cell. For academic internships, | ||
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| + | ===== Escalation ladder ===== | ||
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| + | ^ Stage ^ Action ^ Forum / Destination ^ Target timeline ^ | ||
| + | | 1 | Polite reminder quoting the offer terms, with evidence attached | Reporting manager and HR / internship coordinator (email) | Allow about 7 days to respond | | ||
| + | | 2 | Formal written demand by email and registered post | Company registered office (legal name) | Final deadline of about 15 days | | ||
| + | | 3 | Written complaint with evidence and the demand attached | College training-and-placement cell / placement officer | Varies; follow up weekly | | ||
| + | | 4 | RTI for records (only if host is government / PSU / public university) | Public Information Officer of that public authority | 30 days under the RTI Act | | ||
| + | | 5 | Civil recovery suit or small-causes claim for the stipend | Civil court / small-causes court with jurisdiction | Take legal advice; varies by court | | ||
| + | | 6 | Consumer complaint (only if you paid for a programme not delivered) | District consumer commission with jurisdiction | Varies; see consumer court guide | | ||
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| + | ===== Copy-paste demand template ===== | ||
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| + | Replace the text in square brackets with your own details before sending. Send by email and by registered post to the company' | ||
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| + | To, | ||
| + | The HR Head / Authorised Signatory | ||
| + | [Legal Name of the Company] | ||
| + | [Registered Office Address] | ||
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| + | Date: [DD/ | ||
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| + | Subject: Demand for payment of internship stipend and issue of completion | ||
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| + | Dear Sir / Madam, | ||
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| + | 1. I, [Your Full Name], interned with [Legal Name of the Company] from | ||
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| + | 2. That offer email stated a stipend of Rs [Amount] [per month / total] | ||
| + | and stated that a completion certificate would be issued on completion. | ||
| + | I have attached the offer email as Annexure A. | ||
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| + | 3. I completed the internship on the agreed terms. My attendance record | ||
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| + | this. [Briefly name one or two deliverables, | ||
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| + | 4. Despite this, the stipend of Rs [Amount] has not been paid to me, and | ||
| + | my completion certificate has not been issued, even after my reminder | ||
| + | dated [DD/ | ||
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| + | 5. I therefore request you to: | ||
| + | (a) pay the outstanding stipend of Rs [Amount] to my account | ||
| + | [Bank Account / UPI details], and | ||
| + | (b) issue my internship completion certificate, | ||
| + | | ||
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| + | 6. If I do not receive the stipend and the certificate within this period, | ||
| + | I will be constrained to escalate the matter, including through my | ||
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| + | I trust this will not be necessary and that the matter will be settled | ||
| + | amicably. | ||
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| + | Yours faithfully, | ||
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| + | [Your Full Name] | ||
| + | [College / University Name] | ||
| + | [Mobile Number] | ||
| + | [Email Address] | ||
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| + | Enclosures: | ||
| + | A - Offer email / internship letter dated [DD/ | ||
| + | B - Attendance record | ||
| + | C - Proof of deliverables | ||
| + | D - Earlier reminder dated [DD/ | ||
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| + | ===== When RTI can help ===== | ||
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| + | The Right to Information Act, 2005 applies only to public authorities. It becomes useful in an internship dispute in one specific situation: **your host was a government body**. That includes a central or state government department, a public sector undertaking (PSU), a government bank, or a public university or government college. If you interned with one of these, you can file an RTI with its Public Information Officer to obtain your own internship records. | ||
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| + | * **Get your attendance and evaluation records:** Ask for certified copies of your attendance, your assigned work, and any internal evaluation of your internship, so you can prove you completed it as required. | ||
| + | * **Trace a stipend sanction:** Where a public body promised a stipend, ask for the sanction order, the file noting on stipend release for your internship batch, and the status of any payment. This reveals whether the money was sanctioned and where it is stuck. | ||
| + | * **Find the responsible official:** Ask for the name and designation of the officer responsible for issuing internship certificates and releasing stipends, so your follow-up reaches the right desk. | ||
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| + | To file one, see [[/ | ||
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| + | ===== When RTI will not help ===== | ||
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| + | For most interns, the honest answer is that RTI does not apply, because the host is a private company. | ||
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| + | * **RTI does not reach private companies: | ||
| + | * **RTI cannot order payment:** Even against a public authority, RTI only gets you information. It will not, by itself, force the stipend to be paid or the certificate to be issued. It supports your demand and any escalation; it does not replace them. | ||
| + | * **It will not speed up a private dispute:** Against a private company, an RTI is simply not a valid tool, so do not waste the 30-day window expecting it to work. Send the written demand and involve your college instead. | ||
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| + | ===== Common mistakes to avoid ===== | ||
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| + | * **Relying on verbal promises:** If the stipend was only ever discussed by phone, you have little to enforce. Always get the stipend figure and the certificate promise in writing, ideally in the offer email, before you join. | ||
| + | * **Filing an RTI against a private company:** This is the single most common mistake students make. RTI does not apply to private firms. Use the written demand and your placement cell instead. | ||
| + | * **Assuming the labour office will recover your stipend:** An intern is frequently not treated as a workman, and a stipend is not always wages, so a labour complaint may be declined. Check your specific facts and state before counting on it. | ||
| + | * **Mixing up the money claim and the certificate: | ||
| + | * **Sending demands only to a personal email:** A formal demand should go to the company' | ||
| + | * **Going straight to court for a tiny amount:** For a small stipend, the cost and time of litigation can exceed the claim. A strong written demand plus placement-cell pressure resolves most cases without a court at all. | ||
| + | * **Deleting your work proof:** Once an internship ends, access to company email, repositories, | ||
| + | * **Burning the bridge too early:** Stay professional in writing. A measured tone keeps the placement cell and future references on your side, and a calm escalation is more persuasive than an angry one. | ||
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| + | If your wider issue is an employer withholding money or documents after you actually worked as an employee, the evidence discipline in [[/ | ||
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| + | ===== Official links ===== | ||
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| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
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| + | ===== Frequently asked questions ===== | ||
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| + | ==== The company says my internship was unpaid, but the offer email mentioned a stipend. What now? ==== | ||
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| + | Your offer email is your strongest document. If it states a stipend figure and any conditions, that is the agreed term. Send a written demand quoting the exact line from the email, attach your attendance and work proof, and ask for payment within a clear deadline. If the company still refuses, a stipend that was promised in writing is a money claim you can pursue in a civil or small-claims forum. | ||
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| + | ==== Can I file a labour complaint to recover an unpaid internship stipend? ==== | ||
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| + | Often not directly, because an intern is frequently not treated as a workman or employee under labour law, and a stipend is not always treated as wages. The route depends on your facts, your state, and whether you did regular employee-type work. Many interns get better results by treating the stipend as a contractual money claim and using a written demand plus a civil or small-claims route, rather than a labour office. | ||
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| + | ==== The company refuses to give my completion or experience certificate. Can they do that? ==== | ||
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| + | If you completed the internship as agreed, withholding the certificate without a genuine reason is unfair. A certificate is not a legal entitlement in the way salary is, but most companies issue it on request. Send a polite written request, then a firmer demand, and loop in your college placement cell. If the internship was a graded academic requirement, | ||
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| + | ==== Can I use RTI to get my internship records from a private company? ==== | ||
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| + | No. The RTI Act, 2005 applies to public authorities, | ||
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| + | ==== How does my college placement cell help if a company does not pay or certify? ==== | ||
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| + | If the internship came through your college, the placement cell has a relationship and often an agreement with the company. A formal complaint to the placement officer can trigger a call to the company that you alone could not. Colleges also care about their recruiter reputation, so they have an incentive to escalate. Always put your complaint to the placement cell in writing with your evidence attached. | ||
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| + | ==== Is a small-claims or consumer route practical for a small stipend amount? ==== | ||
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| + | It can be, but weigh the effort against the amount. For a money claim, a civil suit for recovery is the standard route, and some states have small-causes courts for low-value claims. A consumer complaint usually fits only where you paid the company for a service, such as a paid internship programme that was not delivered. For a pure unpaid-stipend dispute, a strong written demand often resolves it without any court. | ||
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| + | ==== What proof do I need before I demand my stipend or certificate? | ||
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| + | Collect the offer email or internship letter showing the stipend and dates, your attendance record, and proof of the work you delivered such as emails, submitted reports, code commits, or design files. Save any chat where a manager acknowledged your work or the stipend. This bundle proves you did the internship on the agreed terms and that money or a certificate was promised. | ||
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