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| + | ====== High-Value Transaction in Your AIS That Is Not Yours? Feedback Action Guide ====== | ||
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| + | **You opened your Annual Information Statement on the income tax portal and found a big deposit, investment, or property entry that you never made. Do not panic and do not ignore it. This guide shows you how to submit AIS feedback, get the bank or deductor to correct its filing, rule out PAN misuse, and keep an evidence folder ready in case a tax notice arrives later.** | ||
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| + | **Reviewed on:** 2026-05-29. | ||
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| + | <WRAP center round info 95%> | ||
| + | **Quick Reply:** | ||
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| + | A wrong high-value transaction in your AIS is a reporting error tagged to your PAN — it does not mean you owe tax automatically. Log in to the income tax portal, open the AIS, and submit feedback on that exact entry (for example, " | ||
| + | </ | ||
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| + | ===== Who this guide is for ===== | ||
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| + | This guide is for any taxpayer in India who has logged in to the income tax portal, opened the **Annual Information Statement (AIS)**, and found a high-value transaction that does not belong to them. It is useful if: | ||
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| + | * You see a large deposit, fixed deposit, mutual fund purchase, share sale, or property entry that you never made. | ||
| + | * The amount is correct but the figure has been double-counted or reported twice by the same entity. | ||
| + | * The entry seems to relate to a joint holder, a family member, or someone whose PAN was confused with yours. | ||
| + | * The transaction is completely unknown to you and you suspect your PAN has been misused. | ||
| + | * You received an SMS or email nudge from the department asking you to confirm or explain a transaction in your AIS. | ||
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| + | The AIS pulls together financial information that banks, mutual funds, registrars, employers, and other reporting entities file against your PAN. It sits alongside **Form 26AS**, which mainly shows tax deducted at source (TDS) and tax collected at source (TCS). A wrong entry in AIS is usually a reporting mistake at source, a PAN mix-up, or — less often — misuse of your identity. Each of those needs a slightly different fix, and this guide walks through all three. | ||
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| + | If the problem is a broader mismatch across property, fixed deposit interest, or salary, start with our companion guide on the [[/ | ||
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| + | ===== What you can do this weekend ===== | ||
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| + | ==== Friday evening ==== | ||
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| + | Log in to the income tax portal at [[https:// | ||
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| + | Download the AIS as a PDF and take a clear screenshot of the disputed line. The PDF is password protected — the password format is given on the portal. Save both files in a dedicated folder named for this dispute. This is your evidence baseline. | ||
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| + | Open Form 26AS as well (also under Services). Check whether the same transaction appears there or only in AIS. Where the entry sits tells you which record needs correction, and it helps the reporting entity trace it. | ||
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| + | ==== Saturday ==== | ||
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| + | Use the AIS feedback feature against the disputed entry. The portal offers options such as " | ||
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| + | After you submit, save the feedback acknowledgement or reference. The entry status usually changes to show your feedback has been recorded and may be marked for examination by the reporting source. | ||
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| + | Now identify the reporting entity. If it is your bank, deductor, mutual fund, or registrar, draft a written correction request asking them to fix the filing at source. Feedback on the portal flags the dispute; a correction at source is what makes it stick. Pursue both together — do not rely on one alone. | ||
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| + | ==== Sunday ==== | ||
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| + | If the transaction is genuinely unknown — an account, investment, or property you never had — treat it as a possible PAN misuse case. Pull your free credit report from a credit bureau and look for loans, cards, or accounts you do not recognise. List everything suspicious in one place with dates and amounts. | ||
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| + | Prepare your evidence folder: AIS PDF and screenshot, feedback acknowledgement, | ||
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| + | If the amounts are large, the entries are complex, or fraud is involved, book a short consultation with a chartered accountant or tax professional before you file or revise your return. Getting the framing right early saves a great deal of trouble later. For unknown loans or companies in your name, see our guide on [[/ | ||
| + | |||
| + | ===== Documents and evidence checklist ===== | ||
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| + | ^ Document ^ What it proves ^ Where to get it ^ | ||
| + | | AIS PDF and screenshot of the disputed entry | Exact amount, period, information type, and reporting source | incometax.gov.in > Services > Annual Information Statement (AIS) | | ||
| + | | AIS feedback acknowledgement / reference | You raised the dispute on the system and on what date | AIS > Feedback section after submission | | ||
| + | | Form 26AS | Whether the entry also appears in your tax credit statement | incometax.gov.in > Services > Form 26AS (TRACES) | | ||
| + | | Bank account statements for the period | The transaction did or did not pass through your account | Your bank's net-banking portal or branch | | ||
| + | | Written correction request to the reporting entity | You asked the source to fix its filing and when | Letter or email you send (keep a copy with delivery proof) | | ||
| + | | Reporting entity' | ||
| + | | Credit report from a credit bureau | Whether unknown loans or accounts also exist (PAN misuse) | Credit bureau website (one free report per bureau each year) | | ||
| + | | PAN card and identity proof | Your identity and correct PAN details | Your records | | ||
| + | | Grievance reference on the income tax portal | You escalated the unresolved dispute formally | incometax.gov.in grievance / e-Nivaran section | | ||
| + | | Cyber or police complaint copy (if fraud suspected) | You reported suspected identity misuse to authorities | cybercrime.gov.in or local police station | | ||
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| + | ===== Step-by-step action plan ===== | ||
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| + | ==== Step 1 — Open the AIS and isolate the wrong entry ==== | ||
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| + | Log in to the income tax portal and open the Annual Information Statement. Find the precise entry that is not yours. Read its information type, value, period, and reporting source carefully. A high-value transaction in AIS is information a reporting entity filed against your PAN; it is not a tax demand on its own. Download the AIS PDF and screenshot the line so you have a dated record before doing anything else. | ||
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| + | ==== Step 2 — Decide what kind of error it is ==== | ||
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| + | There are usually three possibilities, | ||
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| + | * **Reporting error at source:** The transaction is broadly yours but the amount, period, or category is wrong, or it was reported twice. The reporting entity needs to correct its filing. | ||
| + | * **PAN mix-up:** The entry belongs to a different person — a joint holder, a relative, or a stranger whose PAN was confused with yours. It should be tagged to the correct PAN. | ||
| + | * **Identity misuse:** The account, investment, or property is completely unknown to you. This points to possible PAN or identity misuse and needs a wider check. | ||
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| + | Be honest with yourself about which one it is. Choosing the right category now makes your feedback and follow-up far more effective. | ||
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| + | ==== Step 3 — Submit AIS feedback on the exact entry ==== | ||
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| + | In the AIS, select the disputed line and choose the feedback option that matches your situation: information is not fully correct, relates to another PAN or year, is a duplicate, or is denied. Add a brief factual note explaining why. Submit and save the acknowledgement. Your feedback is recorded against the entry and is generally forwarded to the reporting source for examination. This is the official channel to register your objection inside the system. | ||
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| + | ==== Step 4 — Ask the bank or deductor to correct the filing at source ==== | ||
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| + | Portal feedback alone may not erase a wrong entry, because the underlying data came from the reporting entity. Write to the bank, deductor, mutual fund, or registrar named as the source. State the disputed transaction clearly, attach your AIS screenshot, and ask them to correct their statement of financial transactions or TDS/TCS return so the entry is removed or re-tagged. Keep a copy of the letter and proof of delivery. For TDS-related entries that do not show correctly, see our guide on [[/ | ||
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| + | ==== Step 5 — Check for wider PAN misuse ==== | ||
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| + | If the entry is completely unknown, do not stop at the AIS. Pull your credit report and look for loans, credit cards, or accounts you never opened. Review Form 26AS for unfamiliar deductors. If you find more red flags, you may be dealing with identity misuse rather than a simple data error. In that case keep careful records and consider a cyber or police complaint in addition to the AIS feedback. | ||
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| + | ==== Step 6 — Report correct income in your return regardless ==== | ||
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| + | Do not let a wrong AIS entry distort your tax return. Report your actual income truthfully. Do not inflate your income to match a mistaken figure, and do not omit real income that happens to be missing from AIS. Keep your feedback and supporting documents ready so you can explain the difference if asked. Where the figures are large or the position is complicated, | ||
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| + | ==== Step 7 — Escalate through a grievance if it is not resolved ==== | ||
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| + | If the entry stays wrong after feedback and a correction request, raise a grievance on the income tax portal' | ||
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| + | ==== Step 8 — Be ready for a notice and seek professional help if needed ==== | ||
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| + | Sometimes a notice arrives even while a dispute is open. If that happens, read the deadline first, respond on the portal within the time allowed, and attach your evidence folder. Do not miss the response window. If the notice involves a demand, an adjustment, or anything beyond a plain factual correction, engage a tax professional. For demand and refund-adjustment situations, see our [[/ | ||
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| + | ===== Escalation ladder ===== | ||
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| + | ^ Stage ^ Action ^ Forum / Destination ^ Target / Note ^ | ||
| + | | 1 | Submit AIS feedback on the disputed entry | Annual Information Statement on incometax.gov.in | Save acknowledgement; | ||
| + | | 2 | Written correction request to the reporting entity at source | Bank, deductor, mutual fund, or registrar that filed the entry | Keep copy and delivery proof; ask for written reply | | ||
| + | | 3 | Grievance if entry not corrected after feedback and request | Income tax portal grievance / e-Nivaran section | Reference feedback and entity correspondence; | ||
| + | | 4 | Public grievance escalation where a government body is involved | CPGRAMS (pgportal.gov.in) | Select the relevant Ministry / Department | | ||
| + | | 5 | RTI for records held by a public authority (status, not correction) | CPIO of the concerned public authority or PSU bank | RTI cannot delete the AIS entry; see RTI section below | | ||
| + | | 6 | Cyber / police complaint if PAN or identity misuse is involved | cybercrime.gov.in or local police station | Keep complaint copy with the tax evidence folder | | ||
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| + | ===== Copy-paste correction request template ===== | ||
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| + | Replace the text in square brackets with your own details before sending. Address it to the bank, deductor, mutual fund, or registrar that reported the entry. | ||
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| + | To, | ||
| + | The Branch Manager / Nodal Officer | ||
| + | [Name of Bank / Deductor / Mutual Fund / Registrar] | ||
| + | [Address] | ||
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| + | Date: [DD/ | ||
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| + | Subject: Request to correct an incorrect high-value transaction reported | ||
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| + | — PAN [Your PAN] | ||
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| + | Respected Sir / Madam, | ||
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| + | 1. I am [Your Name], holder of PAN [Your PAN], residing at | ||
| + | [Your Address]. | ||
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| + | 2. On reviewing my Annual Information Statement (AIS) on the income tax | ||
| + | | ||
| + | is incorrect: | ||
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| + | - Information type: [e.g. cash deposit / FD / mutual fund / property] | ||
| + | - Amount: Rs [Amount] | ||
| + | - Period: [Financial Year / Date] | ||
| + | - Reporting source shown: [Name as in AIS] | ||
| + | - Account / reference (if any): [Number] | ||
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| + | 3. I confirm that [I have no such account or transaction with your | ||
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| + | is enclosed. | ||
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| + | 4. I request you to verify your records and correct your filing at source | ||
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| + | so that this entry is removed or re-tagged to the correct PAN, and to | ||
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| + | 5. I have also submitted feedback against this entry on the income tax | ||
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| + | I am available to provide any further information or documents you may | ||
| + | require. | ||
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| + | Yours faithfully, | ||
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| + | [Your Full Name] | ||
| + | PAN: [Your PAN] | ||
| + | [Mobile Number] | ||
| + | [Email Address] | ||
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| + | Enclosures: | ||
| + | A — Screenshot / PDF extract of the disputed AIS entry | ||
| + | B — Copy of PAN card | ||
| + | C — AIS feedback acknowledgement [if available] | ||
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| + | ===== When RTI can help ===== | ||
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| + | The Right to Information Act, 2005 applies to public authorities. It is a tool to access information held by government bodies — not to force a private bank or company to change a filing. In an AIS dispute, RTI can be useful in these specific situations: | ||
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| + | * **Tracking a grievance with a government body:** If you filed a grievance and a public authority has not acted, an RTI application to that authority' | ||
| + | * **Records held by a PSU bank or government deductor:** Where the reporting entity is a public-sector bank or a government department, RTI can be used to seek records about how a transaction was reported against your PAN and what correction was made. | ||
| + | * **Decisions of a public authority: | ||
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| + | To file an RTI online, see our [[/ | ||
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| + | ===== When RTI will not help ===== | ||
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| + | RTI has clear limits in an AIS dispute: | ||
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| + | * **RTI cannot delete or correct your AIS entry:** Only the reporting entity correcting its filing, plus your AIS feedback, can fix the data. RTI accesses information; | ||
| + | * **Private banks and companies are outside RTI:** If a private bank, mutual fund, or company filed the entry, RTI does not apply to them. Use a written correction request and the AIS feedback tool instead. | ||
| + | * **RTI is not a fast track:** The AIS feedback channel and the income tax grievance route are quicker for actually getting the entry examined and corrected than waiting on an RTI reply. | ||
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| + | ===== Common mistakes to avoid ===== | ||
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| + | * **Assuming the entry means you owe tax:** A high-value transaction in AIS is reported information, | ||
| + | * **Only submitting portal feedback:** Feedback flags the dispute, but the lasting fix usually needs the reporting entity to correct its filing at source. Pursue both at the same time. | ||
| + | * **Inflating your income to match a wrong figure:** Never report income you did not earn just to align with a mistaken AIS entry. Report your true income and keep your dispute documents. | ||
| + | * **Ignoring a completely unknown transaction: | ||
| + | * **Not saving acknowledgements: | ||
| + | * **Missing a notice deadline:** If a notice does come, the response window is firm. Respond on the portal within the time allowed and attach your evidence; do not wait for the dispute to resolve first. | ||
| + | * **Going it alone on complex or large entries:** For big amounts, capital gains, or anything involving suspected fraud, a chartered accountant or tax professional is worth the cost. Do not improvise on high-stakes positions. | ||
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| + | If the wrong entry is a TCS amount from foreign spending or travel, see our specific guide on [[/ | ||
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| + | ===== Official links ===== | ||
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| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
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| + | ===== Frequently asked questions ===== | ||
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| + | ==== What is a high-value transaction in the AIS? ==== | ||
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| + | The Annual Information Statement (AIS) on the income tax portal collects financial information reported by banks, mutual funds, registrars, employers, and other reporting entities against your PAN. A high-value transaction is simply a larger entry that reporting entities are required to report — such as big deposits, large fixed deposits, property dealings, or sizeable investments. Seeing it in your AIS does not by itself mean you owe tax; it means a reporting entity tagged it to your PAN. | ||
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| + | ==== A transaction in my AIS is not mine. What should I do first? ==== | ||
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| + | Log in to the income tax portal, open the AIS, find the specific entry, and use the inbuilt feedback option to mark it as Information is not fully correct, Information relates to other PAN, or Information is duplicate, whichever fits. Submit the feedback with a short factual note. This records your objection on the system before you file or revise your return, and creates a trail if a notice later arrives. | ||
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| + | ==== Does submitting AIS feedback automatically remove the wrong entry? ==== | ||
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| + | Not always. Your feedback is sent to the reporting entity (for example the bank or deductor) for confirmation. The entry may be marked as disputed while it is examined. The lasting fix usually requires the reporting entity to correct its own filing at source. So you should pursue both the AIS feedback and a written correction request to the bank or deductor at the same time. | ||
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| + | ==== Could a wrong high-value entry mean someone has misused my PAN? ==== | ||
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| + | It can. If the transaction is genuinely unknown to you — an account, investment, or property you never had — treat it as a possible PAN misuse or identity issue. Pull your AIS, Form 26AS, and credit report, list everything you do not recognise, and raise a grievance on the income tax portal. Where fraud is involved, also consider a cyber or police complaint and keep all acknowledgements. | ||
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| + | ==== Should I change my income tax return because of an AIS entry I dispute? ==== | ||
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| + | Report your actual, correct income in your return regardless of a wrong AIS entry. Do not inflate your income just to match a mistaken figure, and do not ignore real income that is missing from AIS. Keep your AIS feedback and supporting documents on file. If the numbers are large or complex, get a chartered accountant or tax professional to review the position before you file. | ||
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| + | ==== How do I prepare in case a tax notice arrives about this entry? ==== | ||
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| + | Build an evidence folder now: a dated screenshot of the AIS entry, your feedback acknowledgement, | ||
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| + | ==== Can RTI be used to fix a wrong AIS entry? ==== | ||
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| + | RTI cannot directly delete or correct an AIS entry, and it does not apply to private banks or companies that filed the information. RTI can help where a public authority holds records — for example, the status of a grievance you filed, or records held by a government department or PSU bank. For the actual correction, use the AIS feedback tool and a written request to the reporting entity. | ||
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