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| + | ====== Builder demanding maintenance charges before possession? ====== | ||
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| + | **Quick Reply:** A builder cannot lawfully demand maintenance, | ||
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| + | **Reviewed on:** 2026-07-03. | ||
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| + | Ramesh booked a flat in a Chennai tower in 2022. In May 2026 the builder called him to " | ||
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| + | That question is the whole point of this guide. A builder **cannot lawfully collect maintenance, | ||
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| + | For the full stage-wise table of what is chargeable before and after the OC, see our companion guide: [[practical-guides: | ||
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| + | ## The core rule: who pays what, and when | ||
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| + | Under the Real Estate (Regulation and Development) Act, 2016 (RERA), the promoter (the builder) must pay **all outgoings** for the project until physical possession of your flat is transferred to you or to the residents' | ||
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| + | Two important features of this rule: | ||
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| + | - **Until possession is transferred.** If the OC is not issued, or the keys are not handed to you, the builder - not you - bears these costs. | ||
| + | - **Liability survives after transfer.** If the builder left unpaid property tax or electricity dues while it held the building, that liability does not jump to the flat owners. It stays with the builder even after the society takes over. | ||
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| + | So a demand for "one year maintenance in advance" | ||
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| + | ## The possession timeline the builder must follow | ||
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| + | RERA sets a clear sequence, and knowing it tells you exactly when your responsibility begins. | ||
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| + | - **Occupancy certificate (OC) is issued** by the local authority. This is the official signal that the building is safe and fit to live in. | ||
| + | - **You must take possession within two months** of the OC being issued for your unit. This is **Section 19(10)** of RERA. After two months, the builder can treat you as having taken possession, and maintenance risk can pass to you. | ||
| + | - **The builder must execute a registered conveyance deed within three months** of the OC, transferring title (including your share of common areas) to the association. This is **Section 17** of RERA, and it applies as a default wherever no local law fixes a different period. | ||
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| + | Read together: the builder gets the OC, hands you the flat, and within three months transfers the land and common areas to your society. Maintenance is the society' | ||
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| + | If the builder has the OC but is withholding the handover documents to force you to pay first, see [[practical-guides: | ||
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| + | ## The five-year safety net after you take possession | ||
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| + | Once you do take possession, the builder is not free to walk away. Under **Section 14(3)** of RERA, the promoter has a **five-year statutory defect liability** from the date of handing over possession. This covers structural defects, poor workmanship, | ||
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| + | If you find such a defect within five years, the builder must **rectify it within thirty days, at no further charge**. If the builder fails to rectify within thirty days, you are entitled to compensation. This is a statutory right - it does not depend on what the sale agreement says, and the builder cannot contract out of it. | ||
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| + | This matters for maintenance charges too: if you are being asked to pay maintenance for a building with known defects, the builder' | ||
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| + | ## What about GST on maintenance? | ||
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| + | Maintenance charges attract **18% GST** - but only when **both** of these are true: | ||
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| + | - The monthly maintenance charge per member, per apartment, **exceeds Rs 7,500**; and | ||
| + | - The supplier (the residents' | ||
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| + | When the threshold is crossed, GST is payable on the **entire** maintenance amount, not just the portion above Rs 7,500. | ||
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| + | These rules come from **Notification 12/ | ||
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| + | One point worth stating plainly. The Rs 7,500 threshold and the 18% rate are framed for **resident welfare associations and unincorporated non-profit bodies supplying to their own members**. A builder collecting maintenance **before** the association is formed is a different kind of supplier, so the precise legal hook for GST on a builder' | ||
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| + | Also, amounts the RWA collects **on behalf of the municipal authority** - property tax, water tax - are **excluded** both from the Rs 7,500 threshold calculation and from the taxable value. They are not " | ||
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| + | ## Step-by-step: | ||
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| + | **Step 1 - Do not pay the disputed portion blindly.** Pay only what is lawfully due at this stage (typically your agreed sale-price instalment linked to construction stage, if any). Ask the builder for an itemised breakup of the maintenance, | ||
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| + | **Step 2 - Send a written objection.** Quote Section 11(4)(g) of RERA: outgoings are the promoter' | ||
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| + | **Step 3 - Insist on the OC and the conveyance.** No maintenance demand is valid without an OC. If the builder cannot produce one, the demand is premature. If the OC exists but the conveyance deed has not been executed within three months, that is a separate violation of Section 17 - see [[practical-guides: | ||
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| + | **Step 4 - File a complaint with the RERA authority.** Every state has a Real Estate Regulatory Authority. You can file online. The complaint fee varies by state (typically Rs 1,000 to Rs 5,000). The authority can order the builder to refund the wrongly collected amount, with interest, and can impose a penalty for violating Section 11(4)(g). This is usually faster and cheaper than a civil suit. | ||
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| + | **Step 5 - If the builder has no OC, use RTI to prove it.** File an RTI application with the municipal corporation asking: "Has an occupancy certificate been issued for [project name, address]? If yes, provide the certificate number, date, and a copy." The reply is your written proof that the maintenance demand was premature. For the filing route and fees, see [[file-rti-online-india|how to file RTI online in India]], and to avoid the common pitfalls that get replies rejected, read [[why-rti-gets-rejected|why RTI gets rejected]]. | ||
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| + | **Step 6 - Escalate if needed.** The ladder is: | ||
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| + | - **RERA authority** (complaint for refund, penalty, and direction to execute conveyance). | ||
| + | - **Appellate tribunal** (Real Estate Appellate Tribunal in your state, if you or the builder appeal the authority' | ||
| + | - **Consumer forum** (a deficiency-of-service complaint also lies, and you can choose this route instead of RERA). | ||
| + | - **High Court** (writ petition, usually only for a procedural breakdown or where no tribunal is functioning). | ||
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| + | You generally do not need the police for a maintenance dispute unless there is coercion or forceful withholding of access. | ||
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| + | ## Common traps to avoid | ||
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| + | - **"Pay maintenance first, then we will give possession." | ||
| + | - **Corpus fund dressed as " | ||
| + | - **GST added on everything.** GST at 18% applies only when the Rs 7,500 / Rs 20 lakh thresholds are crossed, and municipal pass-through taxes are outside GST altogether. Question any flat GST loading that ignores these limits. | ||
| + | - **No OC, but " | ||
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| + | ## When the problem continues after handover | ||
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| + | Sometimes the wrongs surface only after the society is formed: the builder delays transferring maintenance, | ||
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| + | ## The short answer | ||
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| + | Ramesh' | ||
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| + | You have the same tools. Use them in order: written objection, OC check by RTI, RERA complaint, and then the appellate or consumer route if the builder still will not move. | ||
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| + | For the complete stage-wise table of charges and the worked Chennai example, read the companion guide: [[practical-guides: | ||
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| + | --- | ||
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| + | **Support this work.** If this guide helped you push back against an unfair demand, consider grabbing the [[citizen-rti-playbook|RTI Playbook]] - a step-by-step kit with ready-to-use application templates, the correct fee routes, and appeal drafts that save you hours. Or [[donate|donate to keep these guides free]] so we can keep updating them as the law changes.===== How to challenge builder maintenance charges before possession? ===== | ||
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| + | Builders often demand maintenance charges before handing over possession. Here is how to challenge this: | ||
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| + | - **Step 1: Check the agreement.** The Builder-Buyer Agreement (BBA) or Sale Deed should specify: (a) the maintenance charge amount, (b) when it becomes payable (usually after possession), | ||
| + | - **Step 2: Check RERA rules.** Under RERA, the builder can only charge maintenance for the period after possession. Charging maintenance before possession is illegal unless the BBA specifically provides for it. | ||
| + | - **Step 3: Write to the builder.** State that maintenance charges are payable only after possession and demand that the charges be deferred until possession. Keep a copy. | ||
| + | - **Step 4: File a complaint with RERA.** File a complaint with the state RERA authority stating that the builder is illegally demanding maintenance before possession. RERA can direct the builder to refund the excess and stop the practice. | ||
| + | - **Step 5: File a complaint with the Consumer Forum.** File a complaint with the District Consumer Disputes Redressal Commission for unfair trade practice and deficiency of service. | ||
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| + | ===== What maintenance charges can a builder legally charge? ===== | ||
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| + | - **After possession: | ||
| + | - **Before formation of RWA:** The builder can charge maintenance for the initial period (usually 1-2 years) until the RWA is formed. The builder must provide a statement of account showing the actual costs incurred. | ||
| + | - **Sinking fund:** A one-time sinking fund contribution can be charged, but it must be reasonable and used only for major repairs. It cannot be used for routine maintenance. | ||
| + | - **Advance maintenance: | ||
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| + | ===== How to challenge excessive maintenance charges? ===== | ||
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| + | - **Demand a statement of account.** Ask the builder for a detailed statement showing: (a) actual costs incurred, (b) the basis for the per sq ft rate, (c) the proportion charged to each flat, and (d) the surplus/ | ||
| + | - **Compare with similar societies.** Compare the builder' | ||
| + | - **File RTI with RERA.** Ask RERA for: (a) the builder' | ||
| + | - **Form an RWA.** Once 51% of the flats are sold, form an RWA and take over maintenance. The RWA can then negotiate or fix the maintenance charge. | ||
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| + | ===== How to recover excess maintenance charges paid? ===== | ||
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| + | - **Step 1: Write to the builder.** Request a refund of excess charges with interest. State that the charges were not based on actual costs. | ||
| + | - **Step 2: File a complaint with RERA.** RERA can direct the builder to refund the excess and provide a statement of account. | ||
| + | - **Step 3: Consumer Forum.** File a complaint with the District Consumer Disputes Redressal Commission for refund of excess charges with compensation. | ||
| + | - **Step 4: File RTI.** Ask the builder (if the project is registered with RERA) for the maintenance account and the basis for the charges. | ||
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| + | Use [[https:// | ||
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