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—international-call-showing-indian-number-report-ricwin-2026 [2026/08/12 17:03] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-title=(International Call Showing +91 Number — citizen guide 2026)&metatag-description=(Report an overseas call displaying an Indian +91 number through RICWIN. Check its 30-day limit, exact fields, and the correct fraud or spam route. Guide)&metatag-keywords=(RICWIN, international call showing Indian number, report spoofed +91 call, Sanchar Saathi international call, 1963, 1800110420, Chakshu, 1930, caller ID spoofing India)&metatag-robots=(index,follow)&metatag-og:title=(International Call Showing +91 Number — citizen guide 2026)&metatag-og:description=(Report an overseas call displaying an Indian +91 number through RICWIN. Check its 30-day limit, exact fields, and the correct fraud or spam route. Guide)&metatag-og:image=(https://righttoinformation.wiki/_media/social/auto/international-call-showing-indian-number-report-ricwin-2026.png)&metatag-og:type=(article)}}
 +
 +====== International Call Showing +91 Number — citizen guide 2026 ======
 +
 +{{ :social:auto:international-call-showing-indian-number-report-ricwin-2026.webp?direct&1200 |Indian citizens preserving the date and time of an unexpected call for reporting. Illustrative image; the caller and number are not identifiable.}}
 +
 +Did a caller who was outside India reach you through an ordinary Indian +91 number? Use the Department of Telecommunications' RICWIN form within 30 days, verify the receiving mobile by OTP, and submit the displayed number, date and call details. If the communication attempted fraud, use Chakshu too. If money moved, call 1930 immediately.
 +
 +<WRAP info>
 +**Quick answer:** Open [[https://sancharsaathi.gov.in/InternationalCall/ReportIntCall.jsp|the official RICWIN form]]. It accepts calls up to 30 days old and asks for your receiving number, operator, circle, State or UT, displayed Indian number, date and remarks. Complete CAPTCHA and OTP. Use 1930 instead for financial loss or an actual cybercrime.
 +</WRAP>
 +
 +<WRAP center round important 95%>
 +**Authenticity note:** RTI Wiki is an independent citizen-guidance website. It is not the Department of Telecommunications, TRAI, a telecom operator, the police or a bank. The RICWIN link above is an official Government of India service. Never give an OTP to a caller. Enter the portal OTP only on the official 'sancharsaathi.gov.in' page you opened yourself.
 +</WRAP>
 +
 +===== What RICWIN is =====
 +
 +RICWIN is the Sanchar Saathi facility for reporting an international call that reached an Indian subscriber while displaying a local +91 number. DoT says such calls may conceal the original overseas calling party by manipulating the Calling Line Identity. The report helps DoT look for illegal telecom exchanges and take appropriate action after verification.
 +
 +===== Pick the correct reporting route first =====
 +
 +One call can fit more than one row. For example, an overseas call disguised as +91 that also threatens a fake "digital arrest" can be reported through both RICWIN and Chakshu. Financial loss needs the cybercrime route immediately.
 +
 +^ What happened ^ Correct first route ^ Current official window ^ What the route does ^
 +| Caller was outside India but the screen showed an Indian +91 number | [[https://sancharsaathi.gov.in/InternationalCall/ReportIntCall.jsp|RICWIN]] | Call date can be up to **30 days old** | Gives DoT information to verify and look for illegal telecom exchanges |
 +| A call, SMS or WhatsApp message attempted fraud, but no money was lost | [[https://sancharsaathi.gov.in/sfc/|Chakshu on Sanchar Saathi]] | Report within **30 days** for action | Supplies suspected-fraud communication data for DoT analysis |
 +| You received an unsolicited commercial call or SMS | **1909**, your operator or the approved DND route | Current TRAI guidance says a formal complaint must be made within **3 days** | Sends a UCC complaint to the telecom service provider for investigation |
 +| Money was transferred, an account was taken over, or an actual cybercrime occurred | Call **1930** and report at [[https://cybercrime.gov.in|cybercrime.gov.in]] | Report **immediately** | Starts the cybercrime and financial-fraud reporting route |
 +
 +The deadlines are not interchangeable. The live Sanchar Saathi pages use 30 days for RICWIN and Chakshu. TRAI's current UCC guidance uses three days for a formal 1909 complaint. A later UCC submission can still assist spam analysis, but should not be described as a timely formal complaint.
 +
 +===== Legal position in India =====
 +
 +The [[https://www.indiacode.nic.in/show-data?actid=AC_CEN_37_58_00002_202344_1721027001853&orderno=42&sectionId=91756&sectionno=42|Telecommunications Act, 2023, section 42(3)]] covers conduct including using identifiers that were not allotted or permitted, tampering with telecommunication identifiers, and obtaining a SIM or other identifier through fraud, cheating or personation. Section 42 has been in force since 26 June 2024.
 +
 +That does **not** mean a RICWIN report proves an offence. DoT says it verifies the information and examines whether an illegal telecom exchange is operating.
 +
 +If the caller also pretends to be a police officer, bank employee, TRAI official or relative to cheat someone, [[https://www.indiacode.nic.in/show-data?abv=CEN&actid=AC_CEN_5_23_00048_2023-45_1719292564123&orderno=319&orgactid=AC_CEN_5_23_00048_2023-45_1719292564123&statehandle=123456789%2F1362|section 319 of the Bharatiya Nyaya Sanhita, 2023]] defines cheating by personation. A RICWIN report is still not an FIR or a finding that this offence occurred.
 +
 +DoT manages this telecom-reporting system. Actual cybercrime goes through the Ministry of Home Affairs framework and the relevant State or Union Territory police.
 +
 +===== How to report the call on RICWIN =====
 +
 +  - **Confirm that RICWIN fits.** Use it when the caller was outside India but displayed a local +91 number. An ordinary foreign country-code call is not this form's specific event.
 +  - **Open the official page yourself.** Type 'sancharsaathi.gov.in' or use [[https://sancharsaathi.gov.in/InternationalCall/ReportIntCall.jsp|the direct RICWIN link]]. Avoid shortened or caller-supplied links.
 +  - **Enter the receiving-line details.** The live form requires your ten-digit receiving mobile number, its telecom service provider, its Circle or Licensed Service Area, and the State or Union Territory.
 +  - **Enter the displayed caller details.** Supply the Indian number shown during the call. The form accepts one to ten digits after +91 and does not allow it to be the same as your receiving number.
 +  - **Enter the event details.** The mandatory call date can be up to 30 days old. Time and overseas country appear without a mandatory asterisk. Add them when known.
 +  - **Write meaningful remarks.** The minimum is 30 valid characters. Allowed content is letters, numbers, spaces, and specified punctuation: hyphen, comma, full stop, exclamation mark, question mark, colon, slash, percent sign, quotation marks, braces, plus, brackets, ampersand and @. State the factual basis for believing the caller was abroad. Never include a bank PIN, card secret or OTP.
 +  - **Complete CAPTCHA and OTP.** Solve the CAPTCHA, verify the receiving mobile by OTP and submit. The page does not publish an exact OTP-validity duration.
 +  - **Preserve evidence.** Keep the original call log and an unedited screenshot. Save any confirmation or reference the portal presents.
 +
 +If the web form cannot represent the event, the same official page lists **1963** and **1800110420** as alternative reporting numbers. The official FAQ also points to the Sanchar Saathi mobile app. The app can be useful when the call remains in the phone log, but this guide does not assume that every app field is identical to the web form.
 +
 +===== Information to keep ready =====
 +
 +The live form shows no document-upload field. Keep these details safely:
 +
 +  * The receiving mobile for OTP, its provider, Circle or LSA, and State or Union Territory.
 +  * The displayed Indian number, call date and preferably the exact time.
 +  * The overseas country, if known, and factual remarks of at least 30 characters.
 +  * The unedited call log and any separate fraud, link or payment evidence.
 +
 +===== A safe remarks template =====
 +
 +Use facts and placeholders rather than guesses:
 +
 +<code>
 +Call appeared from +91-[DISPLAYED NUMBER] on [DATE] at [TIME].
 +I believe the caller was outside India because [FACTUAL BASIS].
 +The caller claimed to be [CLAIMED IDENTITY] and said [SHORT SUMMARY].
 +</code>
 +
 +Report what appeared, what was said and why you believe the call originated abroad. Do not declare the person a criminal or the number definitely spoofed.
 +
 +===== What happens after a RICWIN report =====
 +
 +Sanchar Saathi's official FAQ says DoT verifies the information, checks whether an illegal telecom exchange is operating and takes necessary action if one is found. The FAQ also says DoT ensures the confidentiality of the vigilant citizen who reports the call.
 +
 +The public form does not promise individual blocking, tracing, a callback, action within a fixed time, or money recovery.
 +
 +<WRAP center round box 95%>
 +**Official documented context, not a testimonial:** DoT launched its International Incoming Spoofed Calls Prevention System on 22 October 2024. Its PIB release said about 1.35 crore calls, or 90 per cent of incoming international calls displaying Indian numbers, were identified and blocked in the first 24 hours. A 4 February 2026 PIB update reported an almost 99 per cent reduction in such call attempts. These are dated system-level figures, not a guarantee about any one report.
 +</WRAP>
 +
 +===== Common mistakes that weaken a report =====
 +
 +  * **Wrong call type.** RICWIN is for overseas origin displayed as an Indian number. A suspicious domestic call may belong on Chakshu.
 +  * **Missing 30 days.** Preserve details and report before the mandatory date field stops accepting the event.
 +  * **Treating a report as an FIR.** Telecommunications Act section 42 identifies offences, but a RICWIN report proves none and replaces no criminal complaint.
 +  * **Mixing official clocks.** Formal UCC complaint: three days. RICWIN and Chakshu: 30 days. Cybercrime or financial loss: 1930 immediately.
 +  * **Vague remarks.** Give the displayed number, date, claimed identity and factual basis for overseas origin.
 +  * **Including secrets.** RICWIN needs no bank PIN, CVV, password or caller-requested OTP.
 +  * **Expecting a guaranteed result.** The official page promises no individual blocking, recovery or prosecution.
 +
 +===== If you need DoT records later =====
 +
 +RTI obtains existing records; it does not compel faster investigation or disclose protected subscriber data. Under the [[:act|Right to Information Act, 2005]], you can seek the current RICWIN procedure or aggregate figures.
 +
 +<code>
 +To: The Central Public Information Officer
 +Department of Telecommunications, Ministry of Communications
 +
 +Subject: Information under RTI Act, 2005, section 6(1), regarding RICWIN
 +
 +Please provide:
 +1. A certified copy of the current RICWIN report-processing SOP.
 +2. Month-wise aggregate reports received and disposed of from [DATE] to [DATE].
 +3. Current record-retention and reporter-confidentiality instructions.
 +
 +Please sever exempt portions under section 10 and provide the remainder. If any
 +item is held by another public authority, transfer it under section 6(3). Please
 +reply within the period prescribed by section 7(1).
 +</code>
 +
 +Adapt it with the [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|AI RTI Drafter]], track section 7(1) using the [[https://righttoinformation.wiki/tools/timeline-calculator-app.html|Timeline Tracker]], and use the [[https://righttoinformation.wiki/tools/first-appeal-app.html|First Appeal Builder]] if needed. Never substitute RTI for 1930 in an active fraud.
 +
 +<WRAP center round tip 95%>
 +**Save the RICWIN reporting checklist:** Use your browser's **Print** or **Save as PDF** option on this page. Before closing it, tick off: correct route, official URL, displayed number, date and time, factual remarks, OTP submission, saved call log, and 1930 or Chakshu follow-up where applicable.
 +</WRAP>
 +
 +===== Frequently asked questions =====
 +
 +==== What does RICWIN mean? ====
 +
 +RICWIN means Report Incoming International Call With Indian Number. It covers an overseas call that displayed a local Indian +91 number to its recipient in India.
 +
 +==== How old can the call be when I report it? ====
 +
 +The mandatory date field says "up to 30 days old". The separate three-day TRAI window concerns a formal UCC complaint.
 +
 +==== What fields does the RICWIN form require? ====
 +
 +It requires the receiving ten-digit mobile number, telecom provider, Circle or LSA, State or Union Territory, displayed Indian number, call date, remarks of at least 30 valid characters, CAPTCHA and OTP verification. Time and overseas country appear without mandatory asterisks on the live form.
 +
 +==== What if the call showed "private" or no number? ====
 +
 +The form requires a numeric Indian number. For a blank or private display, use **1963** or **1800110420** and add Chakshu if fraud was attempted.
 +
 +==== Should I use RICWIN or Chakshu for a fake TRAI call? ====
 +
 +Use Chakshu for the fraud attempt. Add RICWIN if the caller was abroad but displayed +91. DoT warns that TRAI does not contact customers to threaten disconnection.
 +
 +==== Where do I report ordinary spam? ====
 +
 +Use 1909, your operator or the approved DND route for a formal UCC complaint, currently within three days under TRAI guidance. Sanchar Saathi also has a Chakshu UCC reporting option with a 30-day investigation window. Keep the two descriptions and deadlines distinct.
 +
 +==== What should I do if I already paid the caller? ====
 +
 +Call **1930** immediately, inform the bank or payment provider through an independently verified contact, and complete the complaint at [[https://cybercrime.gov.in|cybercrime.gov.in]]. RICWIN and Chakshu can provide telecom intelligence, but neither is a substitute for the financial-cybercrime route.
 +
 +==== Will DoT definitely block the number I report? ====
 +
 +No. DoT says it verifies information, looks for an illegal exchange and acts if one is found. Its FAQ says reporter details are confidential, but promises no block, trace, recovery or fixed action time.
 +
 +===== Sources =====
 +
 +  * [[https://sancharsaathi.gov.in/InternationalCall/ReportIntCall.jsp|Sanchar Saathi RICWIN live reporting form, Department of Telecommunications]]
 +  * [[https://sancharsaathi.gov.in/Home/index.jsp|Sanchar Saathi service descriptions and RICWIN FAQs]]
 +  * [[https://www.pib.gov.in/PressReleasePage.aspx?PRID=2067113&lang=2&reg=48|PIB, launch of the International Incoming Spoofed Calls Prevention System, 22 October 2024]]
 +  * [[https://www.pib.gov.in/PressReleasePage.aspx?PRID=2095917&lang=2&reg=48|PIB, DoT action on spoofed calls and International Call labelling, 24 January 2025]]
 +  * [[https://www.pib.gov.in/PressReleasePage.aspx?PRID=2223257&lang=1&reg=3|PIB, current DoT telecom-fraud measures, 4 February 2026]]
 +  * [[https://sancharsaathi.gov.in/sfc/|Sanchar Saathi Chakshu live reporting page]]
 +  * [[https://www.trai.gov.in/complain-or-report-against-ucc|TRAI, complain or report against UCC]]
 +  * [[https://cybercrime.gov.in|National Cyber Crime Reporting Portal and helpline 1930]]
 +  * [[https://www.indiacode.nic.in/show-data?actid=AC_CEN_37_58_00002_202344_1721027001853&orderno=42&sectionId=91756&sectionno=42|India Code, Telecommunications Act, 2023, section 42]]
 +
 +===== Related on RTI Wiki =====
 +
 +  * [[:report-fraud-call-sms-chakshu-2026|Report a fraud call, SMS or WhatsApp message on Chakshu]]
 +  * [[:trai-dnd-stop-spam-calls-sms-complaint-india|Stop spam calls and SMS through TRAI DND and 1909]]
 +  * [[:1930-helpline-cyber-fraud-script|What to say when you call cyber-fraud helpline 1930]]
 +  * [[:check-sim-misuse-tafcop-2026|Check SIMs issued in your name through TAFCOP]]
 +  * [[:sim-reverification-sms-keep-number-active-2026|Check whether a SIM re-verification message is genuine]]
 +  * [[:block-lost-stolen-sim-card-india|Block a lost or stolen mobile and SIM]]
 +  * [[:sanchar-saathi-app-2026|Use the official Sanchar Saathi mobile app]]
 +  * [[https://righttoinformation.wiki/tools/pio-reply-checker-app.html|Check an RTI reply with the PIO Reply Checker]]
 +
 +{{tag>RICWIN international-call spoofed-call caller-ID Sanchar-Saathi DoT Chakshu 1930 telecom-safety citizen-guide 2026}}
  
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