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+{{htmlmetatags>
+metatag-keywords=(income tax helpline, it refund delay, cpc bengaluru, e-filing helpdesk)
+metatag-description=(Income Tax e-filing helpline + CPC Bengaluru contact. Refund delays, ITR filing issues, PAN problems. * Phone: 1800-103-4455 (CPC) · 1800-103-0025 (e-filing) *.)
+}}
+====== Income Tax helpline 1800-180-1961 — full guide (2026) ======
+{{:social:auto:helpline-income-tax-helpline.png?direct&1200 |Income Tax helpline 1800-180-1961 — full guide (2026) — RTI Wiki}}
+<WRAP info>
+**Quick contact:** 1800-103-4455 (CPC) · 1800-103-0025 (e-filing)
+**Hours:** 24x7 IVR · agents Mon-Sat 8am-10pm
+**Website:** [[https://incometax.gov.in|incometax.gov.in]]
+**Email:** [email protected]
+</WRAP>
+===== Contact details =====
+  * **Phone:** 1800-103-4455 (CPC) · 1800-103-0025 (e-filing)
+  * **Address:** CPC Bengaluru: Centralized Processing Centre, Income Tax Department, Bengaluru 560500
+  * **Email:** [email protected]
+  * **Hours:** 24x7 IVR · agents Mon-Sat 8am-10pm
+===== When to call =====
+==== Refund delayed > 6 months ====
+Check status at incometax.gov.in. Outstanding demand often blocks refund.
+==== PAN-Aadhaar linking issues ====
+Use incometax.gov.in → Quick Links. Penalty Rs 1,000 if not linked.
+==== ITR processed but no intimation ====
+Re-issue intimation via e-filing portal.
+==== Demand notice u/s 143(1) disputed ====
+File rectification u/s 154 OR appeal u/s 246A.
+===== If the helpline does not resolve — file an RTI =====
+Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.
+<code>
+. Status of my complaint / application no. _____ dated _____ as on date.
+. Name + designation of the officer assigned to my file.
+. Reasons for delay beyond the statutory timeline.
+. Copy of any noting / movement of my file in the past 30 days.
+. Likely date of resolution.
+</code>
+**Auto-fill the PIO + your case:** [[:citizen-rti-playbook|Open the RTI Drafter →]]
+===== Related =====
+  * [[:helplines:start|All 30 helplines + grievance routes]]
+  * [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|AI RTI Drafter — auto-fills PIO]]
+  * [[:state-rti-portals-directory|All state RTI portals]]
+  * [[:citizen-rti-playbook|Full RTI Playbook]]
+//Last reviewed: 25 April 2026.//
+{{tag>helpline income-tax-helpline grievance contact}}