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| + | metatag-description=(EPF, | ||
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| + | ====== RTI for EPFO Claim Rejection: PF, Pension, UAN and Transfer Records ====== | ||
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| + | {{ : | ||
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| + | <WRAP center round info 95%> | ||
| + | **Quick Reply:** EPF, EPS pension or UAN claim rejected? File this RTI for the rejection scrutiny sheet, employer compliance trail, KYC log and claim file noting. | ||
| + | </ | ||
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| + | <WRAP center round tip 100%> | ||
| + | EPFO is a public authority under the **Employees' | ||
| + | </ | ||
| + | |||
| + | ===== When to use this guide ===== | ||
| + | |||
| + | Use this guide if (a) your final PF settlement (Form 19 or 31) was rejected; (b) EPS-95 pension Form 10D is stuck; (c) PF transfer (Form 13) on UAN merger has not happened; (d) UAN KYC seeding has been pending for months; (e) employer is not depositing your share; (f) higher-pension option is unresolved. | ||
| + | |||
| + | ===== Legal basis ===== | ||
| + | |||
| + | * **EPF & MP Act 1952** and the **EPF Scheme 1952**, **Pension Scheme 1995**, **EDLI Scheme 1976**. | ||
| + | * **RTI Act 2005, Sections 6, 7(1), 8(1)(j) and 10**. | ||
| + | * **EPFO Manual of Accounting Procedure** and **EPFO Compendium of Instructions**. | ||
| + | * **Supreme Court ruling in EPFO v Sunil Kumar B (2022)**, pension on higher wages framework. | ||
| + | * **CIC orders** consistently allowing members to access their own claim files. | ||
| + | |||
| + | EPFO's own Citizen' | ||
| + | |||
| + | ===== Step-by-step process ===== | ||
| + | |||
| + | - **Identify the right PIO.** PIO of the **Regional Provident Fund Commissioner (RPFC)** under whose jurisdiction your account is held. UAN is portable but the file lives with the office where the last contribution was received unless transferred. | ||
| + | - **Pin the claim.** UAN, PF account number, claim ID, date submitted, employer establishment code, scheme. | ||
| + | - **Use EPFiGMS first.** EPF integrated grievance management system at epfigms.gov.in. Many delays clear within 7 to 15 days through EPFiGMS. | ||
| + | - **Draft the RTI** asking for scrutiny sheet, dealing assistant noting, supervisor approval, KYC trail, employer compliance log, and present file location. | ||
| + | - **Pay ₹10 fee** through online RTI or IPO. | ||
| + | - **Wait 30 days** then escalate. | ||
| + | |||
| + | ===== Format / template ===== | ||
| + | |||
| + | < | ||
| + | To, | ||
| + | The Public Information Officer, | ||
| + | Regional Provident Fund Office, [Region] | ||
| + | [Full address] | ||
| + | |||
| + | Subject: RTI under Section 6 regarding [Form 19 / 10C / 10D / 31 / 13] claim for UAN [number], PF account [number], claim ID [number] | ||
| + | |||
| + | Sir / Madam, | ||
| + | |||
| + | I, [Full name], a citizen of India, member UAN [number], PF account [number], request the following under the RTI Act 2005. Fee of Rs. 10 paid online / by IPO. | ||
| + | |||
| + | In respect of my claim of [type] dated [DD/ | ||
| + | |||
| + | 1. Date of receipt of the claim in your office. | ||
| + | 2. Present status and present custodian (dealing assistant, SO, RPFC). | ||
| + | 3. Scrutiny sheet, including all observations recorded by the dealing assistant. | ||
| + | 4. Reason recorded in writing for any rejection, deferment or query. | ||
| + | 5. KYC seeding log for my UAN, including bank validation, Aadhaar seeding, PAN seeding and date of each. | ||
| + | 6. Employer compliance trail: month-wise contribution received, defaults if any, and any ongoing inquiry against the employer. | ||
| + | 7. Date and number of any communication issued to me from your office. | ||
| + | 8. Calculation sheet for the eligible amount (final settlement / advance / pension), including TDS workings and Form 15G / 15H acceptance. | ||
| + | 9. Date by which the claim is expected to be settled per the EPFO Citizen Charter. | ||
| + | 10. Standard Operating Procedure for the claim type in 2026. | ||
| + | |||
| + | I invoke Section 10 (severability) and Section 6(3) (transfer to right office). I undertake to pay further fee under Section 7(3). | ||
| + | |||
| + | Yours faithfully, | ||
| + | [Signature, name, date] | ||
| + | </ | ||
| + | |||
| + | ===== Common mistakes ===== | ||
| + | |||
| + | * **Not filing EPFiGMS first.** EPFiGMS often fixes the issue in days at zero cost. Do it first. | ||
| + | * **Filing with PF Head Office.** Most claim files live with the regional office. The HQ is the wrong PIO. | ||
| + | * **Forgetting employer compliance.** Many rejections trace back to non-deposit by employer. Ask for the employer compliance log. | ||
| + | * **Missing Form 10C vs 10D.** 10C is for pension fund withdrawal benefit (less than 10 years); 10D is for the actual pension. Use the right form name. | ||
| + | * **Higher-pension confusion.** The 2022-2024 framework on EPS-95 higher pension has its own circulars. Quote the latest circular by reference number. | ||
| + | |||
| + | ===== Appeal or next step ===== | ||
| + | |||
| + | * **No reply in 30 days** → First Appeal under Section 19(1). | ||
| + | * **Departmental** → EPFiGMS escalation to Additional CPFC. | ||
| + | * **CGIT** (Central Government Industrial Tribunal) for some EPF disputes against employer. | ||
| + | * **Writ in High Court** for prolonged rejection despite valid claim or arbitrary denial of higher pension where eligible. | ||
| + | |||
| + | ===== FAQs ===== | ||
| + | |||
| + | ==== Why was my Form 19 / 31 rejected? ==== | ||
| + | |||
| + | Common reasons: KYC mismatch, signature mismatch, joint declaration not received, employer not having attested, date of joining / leaving mismatch, PAN not seeded for taxable withdrawals. The RTI scrutiny sheet identifies which. | ||
| + | |||
| + | ==== Can I get the employer' | ||
| + | |||
| + | Yes. The month-wise contribution received under your UAN against the employer' | ||
| + | |||
| + | ==== Will EPFO disclose other employees' | ||
| + | |||
| + | No, Section 8(1)(j). Ask only for your own data and aggregated employer compliance. | ||
| + | |||
| + | ==== What is the 10-year rule for pension? ==== | ||
| + | |||
| + | EPS-95 pension requires 10 years of pensionable service. With less than 10 years, only Form 10C scheme certificate or withdrawal benefit is available. | ||
| + | |||
| + | ==== Can I withdraw PF while in service? ==== | ||
| + | |||
| + | Yes, partial withdrawal under Form 31 for specified purposes (illness, education, marriage, house, COVID, unemployment). The reasons must match the rule book; ask for the rule reference if rejected. | ||
| + | |||
| + | ==== How do I track UAN-based transfer (Form 13)? ==== | ||
| + | |||
| + | The transfer is logged under the destination office. RTI to the destination RPFC's PIO with claim ID and source establishment. | ||
| + | |||
| + | ==== Is online RTI available for EPFO? ==== | ||
| + | |||
| + | Yes, through rtionline.gov.in. | ||
| + | |||
| + | ===== Sources ===== | ||
| + | |||
| + | * EPFO: [[https:// | ||
| + | * EPFiGMS: [[https:// | ||
| + | * EPF Member portal: [[https:// | ||
| + | * Ministry of Labour and Employment: [[https:// | ||
| + | * RTI Online: [[https:// | ||
| + | |||
| + | Last reviewed: 9 May 2026. | ||
| + | |||
| + | ===== Related guides ===== | ||
| + | |||
| + | * [[https:// | ||
| + | * [[guide|Guide hub]] | ||
| + | * [[guide: | ||
| + | * [[guide: | ||
| + | * [[guide: | ||
| + | * [[guide: | ||
| + | * [[guide: | ||
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