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guide:applicant:application:sample:hospital-records [2026/06/03 17:01] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(RTI for hospital records,government hospital RTI,treatment file RTI,medical billing RTI,referral records RTI,Clinical Establishments Act 2010,DHS RTI,medical council RTI,sample RTI India 2026)
 +metatag-description=(Need your government hospital file, bill or referral copy? Free RTI to the hospital PIO. Sample letter, first appeal text, sources, FAQs. Citizen guide 2026.)}}
 +
 +====== Sample RTI: Government Hospital Treatment, Billing and Referral Records ======
 +
 +{{:icons:shield.svg?24&nolink|Shield}}
 +
 +<WRAP center round tip 100%>
 +**Direct answer.** For your own treatment file, billing breakup, or referral copy from a Government hospital, file a free RTI to the **PIO of the hospital**, with a copy to the **Directorate of Health Services** and, if relevant, the **State Medical Council**. Reply due in 30 days under Section 7(1) of the RTI Act, 2005, and within 48 hours where life or liberty is involved (proviso to Section 7(1)). Fee: Rs 10 (BPL: nil).
 +</WRAP>
 +
 +===== When to use this RTI =====
 +
 +  * Your own treatment file (case sheet, doctor's notes, lab reports, discharge summary) not handed over despite written request.
 +  * Billing breakup not given on a paid government-hospital bill.
 +  * Denied admission or denied emergency care; the **denial register** entry is required under State health rules.
 +  * Referral letter or counter-referral letter not given on transfer to or from a tertiary hospital.
 +  * Surgery scheduled then postponed without reasons recorded.
 +  * Investigation reports (CT, MRI, biopsy) lost from the file.
 +  * Death-summary or autopsy report not given to next of kin.
 +  * Mismanagement / negligence record needed for a Medical Council complaint.
 +
 +===== When NOT to use this RTI =====
 +
 +  * **Private hospital records**: a private hospital is **not** a public authority under the RTI Act unless substantially financed by Government. Use the **Indian Medical Council (Professional Conduct) Regulations, 2002** procedure with the State Medical Council.
 +  * **Compensation claim**: file before the **State Consumer Disputes Redressal Commission** under the Consumer Protection Act, 2019, for medical negligence; an RTI prepares evidence.
 +  * **Asking for another patient's file**: refused under Section 8(1)(j) unless next-of-kin status proven (death certificate + relationship proof) or Section 11 third-party procedure followed.
 +  * **Pure clinical query**: the RTI is for records, not advice; ask the doctor for clinical opinion in writing.
 +
 +===== Drafting notes =====
 +
 +  * Quote your **Outpatient (OPD) Number, IPD / Admission Number, MRD Number**, and dates of treatment.
 +  * Limit the date-range to your treatment dates (so the PIO cannot plead voluminousness).
 +  * Ask specifically for the **case sheet, lab reports, billing ledger, referral letter, and denial register entry**.
 +  * Use the **proviso to Section 7(1)** ("life or liberty") if treatment is ongoing or critical: reply due in 48 hours.
 +  * Send by Speed Post (Acknowledgement Due) and keep the AD card.
 +
 +===== Privacy caution =====
 +
 +A patient's medical record is **highly sensitive personal data** under the Digital Personal Data Protection Act, 2023, and is also covered by Section 8(1)(j) of the RTI Act read with Section 11 third-party procedure. You may ask only for **your own records**. For a deceased relative's records, attach the death certificate and your relationship proof. For another adult patient's records, you need that patient's written consent or a court order.
 +
 +===== Sample format =====
 +
 +<code>
 +To
 +The Public Information Officer
 +[Name of Government Hospital]
 +[Full postal address, PIN]
 +
 +Subject: Application under Section 6(1) of the Right to Information Act, 2005:
 +       Treatment, billing and referral records, OPD / IPD No. [XXXX]
 +
 +Sir / Madam,
 +
 +1. I, [Full name], a citizen of India residing at [full address], apply under
 +   Section 6(1) of the Right to Information Act, 2005 for the records below.
 +   This request engages the proviso to Section 7(1): "life or liberty"
 +   reply within 48 hours, since the records are required for ongoing
 +   treatment / certification.
 +
 +2. Particulars for record-identification:
 +       Patient name        : ________________ (self / spouse / minor child)
 +       OPD No / IPD No     : ________________
 +       MRD No              : ________________
 +       Dates of treatment  : ________________
 +       Treating department : ________________
 +
 +3. Information sought (please supply certified copies):
 +   (a) Certified copy of the case sheet / IPD case record for the dates above,
 +       including all doctor's notes, nursing notes, and consents.
 +   (b) Certified copy of every laboratory and radiology report on file.
 +   (c) Certified copy of the discharge summary / death summary, as applicable.
 +   (d) Certified copy of the billing ledger and the bill calculation worksheet.
 +   (e) Certified copy of the referral letter / counter-referral letter, if any.
 +   (f) Certified copy of the denial-register entry, if I was denied admission
 +       or denied any specific procedure.
 +   (g) Name and designation of the treating consultant of record on each
 +       date of treatment.
 +   (h) Standing Operating Procedure or Hospital Policy that governed the
 +       decision in question (admission, transfer, discharge, denial).
 +
 +4. I enclose Rs 10 by Indian Postal Order in favour of the Accounts Officer
 +   of the Hospital. (BPL applicants: enclose BPL card copy and claim Section
 +   7(5) exemption.)
 +
 +5. Please send the reply to the address below by Registered Post.
 +
 +Yours faithfully,
 +Signature
 +Name    : ___________________
 +Address : ___________________
 +Date    : ___________________
 +</code>
 +
 +===== First appeal wording =====
 +
 +<code>
 +To
 +The First Appellate Authority
 +[Government Hospital / Directorate of Health Services]
 +
 +Subject: First appeal under Section 19(1) of the Right to Information Act, 2005:
 +       Non-supply of treatment, billing or referral records
 +
 +Sir / Madam,
 +
 +1. I filed RTI dated [DD/MM/YYYY] (Speed Post No. [XXXX]) seeking the records
 +   listed therein. The request invoked the life-or-liberty proviso to
 +   Section 7(1) of the RTI Act, 2005.
 +
 +2. The 30-day / 48-hour period expired on [DD/MM/YYYY]. The PIO has not
 +   replied / has replied incompletely on the following points: [list].
 +
 +3. I therefore appeal under Section 19(1) and pray that the PIO be directed
 +   to supply the records sought within the time fixed by you.
 +
 +4. I draw attention to Section 19(8)(a)(i) on costs and Section 20(1) on
 +   penalties for unreasonable delay.
 +
 +Yours faithfully,
 +Signature
 +Name    : ___________________
 +Address : ___________________
 +Date    : ___________________
 +</code>
 +
 +===== Sources =====
 +
 +  * [[https://mohfw.gov.in|mohfw.gov.in]]: Ministry of Health and Family Welfare.
 +  * [[https://nmc.org.in|nmc.org.in]]: National Medical Commission, professional conduct.
 +  * [[https://clinicalestablishments.gov.in|clinicalestablishments.gov.in]]: Clinical Establishments Registration.
 +  * The Clinical Establishments (Registration and Regulation) Act, 2010 (in adopting States).
 +  * The Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002.
 +  * The Right to Information Act, 2005, Sections 6(1), 7(1), 8(1)(j), and 19(1).
 +
 +===== FAQs =====
 +
 +==== Are private hospitals covered by RTI? ====
 +
 +No. A private hospital is not a public authority under Section 2(h) of the RTI Act, 2005, unless it is **substantially financed** by Government or established by statute. For a private-hospital record, you need the patient's written request to the hospital under the **IMC Regulations, 2002**, which require the record to be supplied in 72 hours.
 +
 +==== Do I get the case sheet free of cost? ====
 +
 +Photocopy charges fixed under the RTI (Regulation of Fee and Cost) Rules, 2005, apply for the second page onwards (Rs 2 / page typical). For BPL applicants, all charges are waived under Section 7(5).
 +
 +==== What if treatment is ongoing and I need the file urgently? ====
 +
 +Invoke the **proviso to Section 7(1)**: where the information sought concerns the **life or liberty** of a person, the PIO must reply within **48 hours**. State this on the cover of your RTI in bold.
 +
 +==== Can I get my late father's records as next of kin? ====
 +
 +Yes. Attach the death certificate and your relationship proof (birth certificate / Aadhaar / ration card showing relationship). The PIO will then treat the request as one made by a lawful representative.
 +
 +==== The hospital denied me admission; how do I prove it? ====
 +
 +Ask for the **denial register entry** for the date and time of your visit. Most State health rules require any denial to be recorded with reasons; absence of an entry is itself proof of non-compliance.
 +
 +===== Internal links =====
 +
 +  * [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|AI RTI Drafter]]: builds a customised letter in 60 seconds.
 +  * [[guide:applicant:application:sample:start|Sample RTI index]]: full library.
 +  * [[guide:applicant:first-appeal|First appeal guide]]: Section 19(1) procedure.
 +  * [[guide:applicant:application:sample:ayushman-bharat|Sample RTI: Ayushman Bharat PMJAY]]: scheme cousin.
 +  * [[guide:applicant:application:sample:complaint|Sample RTI: complaint follow-up]]: generic complaint sample.
 +  * [[guide:applicant:application:sample:pension|Sample RTI: pension]]: another personal-record sample.
 +
 +**Last reviewed: 9 May 2026**
 +
 +//Sources verified against the RTI Act, 2005, the Clinical Establishments (Registration and Regulation) Act, 2010, the IMC (Professional Conduct) Regulations, 2002, and the MoHFW portal as on 9 May 2026.//
 +
 +{{tag>rti sample-rti hospital health-records medical-records applicant}}