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| + | {{htmlmetatags> | ||
| + | metatag-description=(Need your government hospital file, bill or referral copy? Free RTI to the hospital PIO. Sample letter, first appeal text, sources, FAQs. Citizen guide 2026.)}} | ||
| + | |||
| + | ====== Sample RTI: Government Hospital Treatment, Billing and Referral Records ====== | ||
| + | |||
| + | {{: | ||
| + | |||
| + | <WRAP center round tip 100%> | ||
| + | **Direct answer.** For your own treatment file, billing breakup, or referral copy from a Government hospital, file a free RTI to the **PIO of the hospital**, with a copy to the **Directorate of Health Services** and, if relevant, the **State Medical Council**. Reply due in 30 days under Section 7(1) of the RTI Act, 2005, and within 48 hours where life or liberty is involved (proviso to Section 7(1)). Fee: Rs 10 (BPL: nil). | ||
| + | </ | ||
| + | |||
| + | ===== When to use this RTI ===== | ||
| + | |||
| + | * Your own treatment file (case sheet, doctor' | ||
| + | * Billing breakup not given on a paid government-hospital bill. | ||
| + | * Denied admission or denied emergency care; the **denial register** entry is required under State health rules. | ||
| + | * Referral letter or counter-referral letter not given on transfer to or from a tertiary hospital. | ||
| + | * Surgery scheduled then postponed without reasons recorded. | ||
| + | * Investigation reports (CT, MRI, biopsy) lost from the file. | ||
| + | * Death-summary or autopsy report not given to next of kin. | ||
| + | * Mismanagement / negligence record needed for a Medical Council complaint. | ||
| + | |||
| + | ===== When NOT to use this RTI ===== | ||
| + | |||
| + | * **Private hospital records**: a private hospital is **not** a public authority under the RTI Act unless substantially financed by Government. Use the **Indian Medical Council (Professional Conduct) Regulations, | ||
| + | * **Compensation claim**: file before the **State Consumer Disputes Redressal Commission** under the Consumer Protection Act, 2019, for medical negligence; an RTI prepares evidence. | ||
| + | * **Asking for another patient' | ||
| + | * **Pure clinical query**: the RTI is for records, not advice; ask the doctor for clinical opinion in writing. | ||
| + | |||
| + | ===== Drafting notes ===== | ||
| + | |||
| + | * Quote your **Outpatient (OPD) Number, IPD / Admission Number, MRD Number**, and dates of treatment. | ||
| + | * Limit the date-range to your treatment dates (so the PIO cannot plead voluminousness). | ||
| + | * Ask specifically for the **case sheet, lab reports, billing ledger, referral letter, and denial register entry**. | ||
| + | * Use the **proviso to Section 7(1)** ("life or liberty" | ||
| + | * Send by Speed Post (Acknowledgement Due) and keep the AD card. | ||
| + | |||
| + | ===== Privacy caution ===== | ||
| + | |||
| + | A patient' | ||
| + | |||
| + | ===== Sample format ===== | ||
| + | |||
| + | < | ||
| + | To | ||
| + | The Public Information Officer | ||
| + | [Name of Government Hospital] | ||
| + | [Full postal address, PIN] | ||
| + | |||
| + | Subject: Application under Section 6(1) of the Right to Information Act, 2005: | ||
| + | | ||
| + | |||
| + | Sir / Madam, | ||
| + | |||
| + | 1. I, [Full name], a citizen of India residing at [full address], apply under | ||
| + | | ||
| + | This request engages the proviso to Section 7(1): "life or liberty" | ||
| + | reply within 48 hours, since the records are required for ongoing | ||
| + | | ||
| + | |||
| + | 2. Particulars for record-identification: | ||
| + | | ||
| + | OPD No / IPD No : ________________ | ||
| + | MRD No : ________________ | ||
| + | Dates of treatment | ||
| + | | ||
| + | |||
| + | 3. Information sought (please supply certified copies): | ||
| + | (a) Certified copy of the case sheet / IPD case record for the dates above, | ||
| + | | ||
| + | (b) Certified copy of every laboratory and radiology report on file. | ||
| + | (c) Certified copy of the discharge summary / death summary, as applicable. | ||
| + | (d) Certified copy of the billing ledger and the bill calculation worksheet. | ||
| + | (e) Certified copy of the referral letter / counter-referral letter, if any. | ||
| + | (f) Certified copy of the denial-register entry, if I was denied admission | ||
| + | or denied any specific procedure. | ||
| + | (g) Name and designation of the treating consultant of record on each | ||
| + | date of treatment. | ||
| + | (h) Standing Operating Procedure or Hospital Policy that governed the | ||
| + | | ||
| + | |||
| + | 4. I enclose Rs 10 by Indian Postal Order in favour of the Accounts Officer | ||
| + | of the Hospital. (BPL applicants: enclose BPL card copy and claim Section | ||
| + | 7(5) exemption.) | ||
| + | |||
| + | 5. Please send the reply to the address below by Registered Post. | ||
| + | |||
| + | Yours faithfully, | ||
| + | Signature | ||
| + | Name : ___________________ | ||
| + | Address : ___________________ | ||
| + | Date : ___________________ | ||
| + | </ | ||
| + | |||
| + | ===== First appeal wording ===== | ||
| + | |||
| + | < | ||
| + | To | ||
| + | The First Appellate Authority | ||
| + | [Government Hospital / Directorate of Health Services] | ||
| + | |||
| + | Subject: First appeal under Section 19(1) of the Right to Information Act, 2005: | ||
| + | | ||
| + | |||
| + | Sir / Madam, | ||
| + | |||
| + | 1. I filed RTI dated [DD/ | ||
| + | | ||
| + | | ||
| + | |||
| + | 2. The 30-day / 48-hour period expired on [DD/ | ||
| + | | ||
| + | |||
| + | 3. I therefore appeal under Section 19(1) and pray that the PIO be directed | ||
| + | to supply the records sought within the time fixed by you. | ||
| + | |||
| + | 4. I draw attention to Section 19(8)(a)(i) on costs and Section 20(1) on | ||
| + | | ||
| + | |||
| + | Yours faithfully, | ||
| + | Signature | ||
| + | Name : ___________________ | ||
| + | Address : ___________________ | ||
| + | Date : ___________________ | ||
| + | </ | ||
| + | |||
| + | ===== Sources ===== | ||
| + | |||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * The Clinical Establishments (Registration and Regulation) Act, 2010 (in adopting States). | ||
| + | * The Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, | ||
| + | * The Right to Information Act, 2005, Sections 6(1), 7(1), 8(1)(j), and 19(1). | ||
| + | |||
| + | ===== FAQs ===== | ||
| + | |||
| + | ==== Are private hospitals covered by RTI? ==== | ||
| + | |||
| + | No. A private hospital is not a public authority under Section 2(h) of the RTI Act, 2005, unless it is **substantially financed** by Government or established by statute. For a private-hospital record, you need the patient' | ||
| + | |||
| + | ==== Do I get the case sheet free of cost? ==== | ||
| + | |||
| + | Photocopy charges fixed under the RTI (Regulation of Fee and Cost) Rules, 2005, apply for the second page onwards (Rs 2 / page typical). For BPL applicants, all charges are waived under Section 7(5). | ||
| + | |||
| + | ==== What if treatment is ongoing and I need the file urgently? ==== | ||
| + | |||
| + | Invoke the **proviso to Section 7(1)**: where the information sought concerns the **life or liberty** of a person, the PIO must reply within **48 hours**. State this on the cover of your RTI in bold. | ||
| + | |||
| + | ==== Can I get my late father' | ||
| + | |||
| + | Yes. Attach the death certificate and your relationship proof (birth certificate / Aadhaar / ration card showing relationship). The PIO will then treat the request as one made by a lawful representative. | ||
| + | |||
| + | ==== The hospital denied me admission; how do I prove it? ==== | ||
| + | |||
| + | Ask for the **denial register entry** for the date and time of your visit. Most State health rules require any denial to be recorded with reasons; absence of an entry is itself proof of non-compliance. | ||
| + | |||
| + | ===== Internal links ===== | ||
| + | |||
| + | * [[https:// | ||
| + | * [[guide: | ||
| + | * [[guide: | ||
| + | * [[guide: | ||
| + | * [[guide: | ||
| + | * [[guide: | ||
| + | |||
| + | **Last reviewed: 9 May 2026** | ||
| + | |||
| + | //Sources verified against the RTI Act, 2005, the Clinical Establishments (Registration and Regulation) Act, 2010, the IMC (Professional Conduct) Regulations, | ||
| + | |||
| + | {{tag> | ||