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guide:applicant:application:sample:grievancesstatus [2026/06/03 17:01] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(rti for grievance status,cpgrams rti,public grievance rti,grievance not addressed rti,Section 6 rti grievance,grievance disposal time,grievance forwarded rti,sample rti grievance)&metatag-description=(Grievance pending on CPGRAMS or state portal? Sample RTI seeking file noting, action-taken report and disposal time-frame, with first-appeal wording. 2026 citizen guide.)}}
 +
 +====== RTI Application for Grievance Status: Track CPGRAMS Petition with RTI (2026) ======
 +{{ :social:auto:guide-applicant-application-sample-grievancesstatus.png?direct&1200 |RTI Application for Grievance Status: Track CPGRAMS Petition with RTI (2026) - RTI Wiki}}
 +
 +
 +<WRAP center round tip 100%>
 +**Direct answer.** When a grievance lodged through CPGRAMS, a state grievance portal, or in person at a public authority is not disposed of in reasonable time, file a free RTI to the PIO of that authority asking for the current status, file noting, action-taken report and the names of officers handling your case. The PIO must reply in 30 days.
 +</WRAP>
 +
 +<WRAP center round info 90%>
 +**Drafting notes.** This is a sample application. Customise each item before filing. See [[:guide:applicant|Guide for applicants]] for procedure, fee, and appeal path. After 14 November 2025, requests seeking information about a named individual engage Section 8(1)(j) as amended by Section 44(3) of the Digital Personal Data Protection Act, 2023. See [[:blog:pio-reply-section-8-1-j-after-dpdp-2025|the practitioner note]] for the test the Public Information Officer must apply.
 +</WRAP>
 +
 +===== When to use this RTI =====
 +
 +  * Your CPGRAMS or state-portal grievance is shown as pending or marked closed without satisfactory resolution
 +  * You filed a written grievance and have an acknowledgment number
 +  * The Citizens' Charter time-frame for grievance disposal has been crossed
 +  * You want to know whether the grievance was forwarded internally and to which officer
 +
 +===== When NOT to use this RTI =====
 +
 +  * If you have not yet lodged the underlying grievance
 +  * If the grievance is sub judice in a tribunal or court
 +  * If you are asking the PIO to take a decision (the PIO supplies records, not orders)
 +
 +===== Sample RTI application =====
 +
 +<code>
 +To,
 +The Public Information Officer
 +[Name of Public Authority]
 +[Full Address, Pin Code]
 +
 +Sub: Request for information under Section 6(1) of the RTI Act, 2005,
 +     regarding action taken on my grievance dated ____________.
 +
 +Sir / Madam,
 +
 +I had lodged a grievance / petition / representation dated
 +____________ on the subject described below. The grievance has not
 +been disposed of within a reasonable period. I seek the following
 +information under the RTI Act.
 +
 +Details of grievance:
 +  Office where filed: ____________
 +  Mode of filing (in person / post / CPGRAMS / state portal): ____________
 +  Date of receipt: ____________
 +  Acknowledgment / registration number: ____________
 +  Subject: ____________
 +
 +Information sought:
 +
 +[1] Current status of my grievance dated ____________ as on the date
 +    of this application.
 +
 +[2] Certified copy of the file noting, action-taken note and any
 +    correspondence, internal or external, on my grievance.
 +
 +[3] Time-frame in your Citizens' Charter for disposal of such
 +    grievances and reasons in writing for non-disposal within that
 +    time-frame, if applicable.
 +
 +[4] Names, designations and office addresses of officers who have
 +    dealt with my grievance.
 +
 +[5] Whether my grievance has been forwarded to any other office.
 +    If yes, certified copy of the forwarding note and the date.
 +
 +[6] Names and designations of officers from whom assistance is
 +    sought by the PIO under Section 5(4) of the RTI Act.
 +
 +Application fee of Rs 10 is enclosed in the form of Indian Postal
 +Order. Please send the information by registered post.
 +
 +Yours faithfully,
 +[Signature]
 +[Name and address]
 +[Phone, email]
 +[Date]
 +</code>
 +
 +===== If the PIO does not reply or refuses without reasons: First Appeal =====
 +
 +<code>
 +[Date]
 +To,
 +The First Appellate Authority
 +[Public Authority Name]
 +[Address]
 +
 +Sub: First appeal under Section 19(1) of the RTI Act, 2005, against
 +     the order of the PIO dated [____] / against deemed refusal
 +     under Section 7(2), in respect of my RTI dated [____].
 +
 +Sir / Madam,
 +
 +1. I had filed an RTI application dated [____] seeking the
 +   information described in the enclosure (Annexure A).
 +2. The PIO has [refused / not replied / partly replied] vide letter
 +   dated [____]. The reply does not satisfy the requirements of
 +   Sections 7(8) and 8 of the RTI Act, 2005, for the reasons set
 +   out below.
 +3. Grounds of appeal:
 +   (a) The reply does not record reasons for refusal, contrary to
 +       Section 7(8) and Section 19(5).
 +   (b) The PIO has not applied Section 8(2) public-interest
 +       balancing.
 +   (c) Severable parts under Section 10 have not been supplied.
 +   (d) [add specific factual grounds].
 +4. Prayer: I pray that the FAA may be pleased to direct the PIO to
 +   supply the information sought, free of cost under Section 7(6),
 +   and to record findings on PIO conduct.
 +
 +Yours faithfully,
 +[Name and signature]
 +[Address, phone, email]
 +</code>
 +
 +===== Frequently asked questions =====
 +
 +==== Can I file an RTI on a grievance that is still pending? ====
 +
 +Yes. The RTI seeks records that already exist on the file: the noting, the action-taken note, the forwarding note. You are not asking for the grievance to be decided through RTI.
 +
 +==== Will the PIO refuse on the ground that the grievance is open? ====
 +
 +A pending grievance is not by itself a Section 8 ground. The records of an open file are disclosable subject to the specific exemptions. A bare refusal can be challenged on first appeal.
 +
 +==== Can I get the names of officers handling my grievance? ====
 +
 +Yes. Names, designations and office addresses are part of the Section 4(1)(b)(ix) directory and are routinely disclosed.
 +
 +===== Related =====
 +
 +  * [[:guide:applicant|Guide for RTI applicants]]
 +  * [[:guide:applicant:application:sample:start|All sample RTI applications]]
 +  * [[:tools:ai-rti-drafter|AI RTI Drafter]]
 +  * [[:guide:guidelines-for-public-information-officer|PIO RTI Reply Guide]]
 +  * [[:guide:guidelines-for-first-appellate-authority|FAA guide]]
 +  * [[:blog:pio-reply-section-8-1-j-after-dpdp-2025|PIO reply after DPDP Rules 2025]]
 +  * [[:guide:applicant:application:sample:complaint|RTI for complaint status]]
 +  * [[:act:section-4|Section 4 disclosure duty]]
 +
 +===== Sources =====
 +
 +  - The Right to Information Act, 2005 (Sections 6, 7, 8, 10, 11, 19)
 +  - The Right to Information (Regulation of Fee and Cost) Rules, 2012
 +  - The Digital Personal Data Protection Act, 2023, Section 44(3)
 +  - Central Public Grievance Redress and Monitoring System, https://pgportal.gov.in
 +  - DARPG Citizens' Charter handbook
 +  - Central Information Commission orders on grievance disposal at https://cic.gov.in
 +
 +----
 +
 +**Last reviewed:** 9 May 2026.
 +**Sources verified:** statutory references and portal links cross-checked on 9 May 2026.
 +
 +{{tag>applicant application grievancesstatus rti sample-rti}}