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| + | ====== RTI Application for Grievance Status: Track CPGRAMS Petition with RTI (2026) ====== | ||
| + | {{ : | ||
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| + | <WRAP center round tip 100%> | ||
| + | **Direct answer.** When a grievance lodged through CPGRAMS, a state grievance portal, or in person at a public authority is not disposed of in reasonable time, file a free RTI to the PIO of that authority asking for the current status, file noting, action-taken report and the names of officers handling your case. The PIO must reply in 30 days. | ||
| + | </ | ||
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| + | <WRAP center round info 90%> | ||
| + | **Drafting notes.** This is a sample application. Customise each item before filing. See [[: | ||
| + | </ | ||
| + | |||
| + | ===== When to use this RTI ===== | ||
| + | |||
| + | * Your CPGRAMS or state-portal grievance is shown as pending or marked closed without satisfactory resolution | ||
| + | * You filed a written grievance and have an acknowledgment number | ||
| + | * The Citizens' | ||
| + | * You want to know whether the grievance was forwarded internally and to which officer | ||
| + | |||
| + | ===== When NOT to use this RTI ===== | ||
| + | |||
| + | * If you have not yet lodged the underlying grievance | ||
| + | * If the grievance is sub judice in a tribunal or court | ||
| + | * If you are asking the PIO to take a decision (the PIO supplies records, not orders) | ||
| + | |||
| + | ===== Sample RTI application ===== | ||
| + | |||
| + | < | ||
| + | To, | ||
| + | The Public Information Officer | ||
| + | [Name of Public Authority] | ||
| + | [Full Address, Pin Code] | ||
| + | |||
| + | Sub: Request for information under Section 6(1) of the RTI Act, 2005, | ||
| + | | ||
| + | |||
| + | Sir / Madam, | ||
| + | |||
| + | I had lodged a grievance / petition / representation dated | ||
| + | ____________ on the subject described below. The grievance has not | ||
| + | been disposed of within a reasonable period. I seek the following | ||
| + | information under the RTI Act. | ||
| + | |||
| + | Details of grievance: | ||
| + | Office where filed: ____________ | ||
| + | Mode of filing (in person / post / CPGRAMS / state portal): ____________ | ||
| + | Date of receipt: ____________ | ||
| + | Acknowledgment / registration number: ____________ | ||
| + | Subject: ____________ | ||
| + | |||
| + | Information sought: | ||
| + | |||
| + | [1] Current status of my grievance dated ____________ as on the date | ||
| + | of this application. | ||
| + | |||
| + | [2] Certified copy of the file noting, action-taken note and any | ||
| + | correspondence, | ||
| + | |||
| + | [3] Time-frame in your Citizens' | ||
| + | grievances and reasons in writing for non-disposal within that | ||
| + | time-frame, if applicable. | ||
| + | |||
| + | [4] Names, designations and office addresses of officers who have | ||
| + | dealt with my grievance. | ||
| + | |||
| + | [5] Whether my grievance has been forwarded to any other office. | ||
| + | If yes, certified copy of the forwarding note and the date. | ||
| + | |||
| + | [6] Names and designations of officers from whom assistance is | ||
| + | sought by the PIO under Section 5(4) of the RTI Act. | ||
| + | |||
| + | Application fee of Rs 10 is enclosed in the form of Indian Postal | ||
| + | Order. Please send the information by registered post. | ||
| + | |||
| + | Yours faithfully, | ||
| + | [Signature] | ||
| + | [Name and address] | ||
| + | [Phone, email] | ||
| + | [Date] | ||
| + | </ | ||
| + | |||
| + | ===== If the PIO does not reply or refuses without reasons: First Appeal ===== | ||
| + | |||
| + | < | ||
| + | [Date] | ||
| + | To, | ||
| + | The First Appellate Authority | ||
| + | [Public Authority Name] | ||
| + | [Address] | ||
| + | |||
| + | Sub: First appeal under Section 19(1) of the RTI Act, 2005, against | ||
| + | the order of the PIO dated [____] / against deemed refusal | ||
| + | under Section 7(2), in respect of my RTI dated [____]. | ||
| + | |||
| + | Sir / Madam, | ||
| + | |||
| + | 1. I had filed an RTI application dated [____] seeking the | ||
| + | | ||
| + | 2. The PIO has [refused / not replied / partly replied] vide letter | ||
| + | dated [____]. The reply does not satisfy the requirements of | ||
| + | | ||
| + | out below. | ||
| + | 3. Grounds of appeal: | ||
| + | (a) The reply does not record reasons for refusal, contrary to | ||
| + | | ||
| + | (b) The PIO has not applied Section 8(2) public-interest | ||
| + | | ||
| + | (c) Severable parts under Section 10 have not been supplied. | ||
| + | (d) [add specific factual grounds]. | ||
| + | 4. Prayer: I pray that the FAA may be pleased to direct the PIO to | ||
| + | | ||
| + | and to record findings on PIO conduct. | ||
| + | |||
| + | Yours faithfully, | ||
| + | [Name and signature] | ||
| + | [Address, phone, email] | ||
| + | </ | ||
| + | |||
| + | ===== Frequently asked questions ===== | ||
| + | |||
| + | ==== Can I file an RTI on a grievance that is still pending? ==== | ||
| + | |||
| + | Yes. The RTI seeks records that already exist on the file: the noting, the action-taken note, the forwarding note. You are not asking for the grievance to be decided through RTI. | ||
| + | |||
| + | ==== Will the PIO refuse on the ground that the grievance is open? ==== | ||
| + | |||
| + | A pending grievance is not by itself a Section 8 ground. The records of an open file are disclosable subject to the specific exemptions. A bare refusal can be challenged on first appeal. | ||
| + | |||
| + | ==== Can I get the names of officers handling my grievance? ==== | ||
| + | |||
| + | Yes. Names, designations and office addresses are part of the Section 4(1)(b)(ix) directory and are routinely disclosed. | ||
| + | |||
| + | ===== Related ===== | ||
| + | |||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | |||
| + | ===== Sources ===== | ||
| + | |||
| + | - The Right to Information Act, 2005 (Sections 6, 7, 8, 10, 11, 19) | ||
| + | - The Right to Information (Regulation of Fee and Cost) Rules, 2012 | ||
| + | - The Digital Personal Data Protection Act, 2023, Section 44(3) | ||
| + | - Central Public Grievance Redress and Monitoring System, https:// | ||
| + | - DARPG Citizens' | ||
| + | - Central Information Commission orders on grievance disposal at https:// | ||
| + | |||
| + | ---- | ||
| + | |||
| + | **Last reviewed:** 9 May 2026. | ||
| + | **Sources verified:** statutory references and portal links cross-checked on 9 May 2026. | ||
| + | |||
| + | {{tag> | ||