find-jan-aushadhi-store-2026
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| + | ====== How to find a Jan Aushadhi store near you — complete 2026 guide ====== | ||
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| + | {{ : | ||
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| + | {{page> | ||
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| + | <WRAP info> | ||
| + | **Quick answer.** The **Pradhan Mantri Bhartiya Janaushadhi Pariyojana (PMBJP)** sells the same generic medicines you buy at any chemist — at **50% to 90% lower prices**. As of April 2026 there are **over 14,200 Jan Aushadhi Kendras** across India (target: 25,000 by end-2026). Find your nearest store three ways: (1) **janaushadhi.gov.in** → "Jan Aushadhi Kendra" | ||
| + | </ | ||
| + | |||
| + | ===== Mahesh' | ||
| + | |||
| + | <WRAP center round box 80%> | ||
| + | //Mahesh Bhonsle, 58, retired BEST bus driver in Kurla, Mumbai. Diabetic since 2014, also on BP medication. Lives on a pension of ₹19,400 a month plus his wife's tailoring income.// | ||
| + | |||
| + | > "For nine years I was buying Glycomet-GP 2 (metformin + glimepiride) and Telma-40 (telmisartan) from the local medical store. The bill was ₹2, | ||
| + | |||
| + | —Mahesh, June 2026 | ||
| + | </ | ||
| + | |||
| + | The Pharmaceuticals & Medical Devices Bureau of India (PMBI), the implementing agency under the Department of Pharmaceuticals, | ||
| + | |||
| + | ===== What is a Jan Aushadhi store — and why is it cheaper? ===== | ||
| + | |||
| + | A **Jan Aushadhi Kendra** (also called a PMBJP store) is a retail outlet authorised by the **Pharmaceuticals & Medical Devices Bureau of India (PMBI)** — a public-sector enterprise under the **Department of Pharmaceuticals, | ||
| + | |||
| + | The price gap exists because: | ||
| + | |||
| + | * **No brand markup.** Branded medicines (Glycomet, Crocin, Telma) carry 200-1,000% margins for marketing, MR commissions, | ||
| + | * **Centralised procurement.** PMBI procures in bulk from over 90 WHO-GMP-certified manufacturers (Sun Pharma, Cipla, Lupin, Aurobindo, Cadila and others) — the same factories that make the branded versions. | ||
| + | * **Quality is the same.** Every batch is tested at NABL-accredited labs before dispatch. The molecule is identical; only the brand label is missing. | ||
| + | |||
| + | The legal basis is the **National Pharmaceuticals Pricing Authority (NPPA)** notifications under the Drugs (Prices Control) Order 2013, plus the PMBJP Operational Guidelines 2017 (revised 2024). | ||
| + | |||
| + | The current product basket (April 2026) covers **over 2,047 medicines** + **300 surgical / consumables** — covering diabetes, hypertension, | ||
| + | |||
| + | ===== Step-by-step process ===== | ||
| + | |||
| + | ==== Step 1 — Confirm your prescription is in molecule (generic) name ==== | ||
| + | |||
| + | Indian doctors are required by Medical Council of India (now NMC) regulation 1.5 (2016) to prescribe in **generic / molecule names**. In practice, many still write brand names (Crocin, Combiflam, Augmentin). | ||
| + | |||
| + | * If your prescription says **" | ||
| + | * If you don't know the molecule, ask your doctor to write both — or take a clear photo of the strip and use the **" | ||
| + | * **Caution: | ||
| + | |||
| + | ==== Step 2 — Open the store locator (3 ways) ==== | ||
| + | |||
| + | **Option A — Web portal (any device with browser):** | ||
| + | * Open https:// | ||
| + | * Click "Jan Aushadhi Kendra" | ||
| + | * Enter your **PIN code** OR State + District. | ||
| + | * Map view shows all kendras within radius; list view shows address, contact, store-code, working hours. | ||
| + | |||
| + | **Option B — Jan Aushadhi Sugam mobile app (recommended): | ||
| + | * Search "Jan Aushadhi Sugam" on Play Store / Apple App Store. Publisher: Bureau of Pharma PSUs of India. | ||
| + | * Allow location permission → "Find nearby kendras" | ||
| + | * Bonus: tap " | ||
| + | |||
| + | **Option C — Toll-free helpline:** | ||
| + | * **1800-180-8080** (Mon-Sat, 8 am – 8 pm). Tell them your PIN or landmark — they read out the nearest 3 kendras and store-codes. | ||
| + | |||
| + | ==== Step 3 — Visit the store with prescription + photo ID ==== | ||
| + | |||
| + | * Carry the **original prescription** (digital prescription on phone is also accepted at most kendras since Jan 2024). | ||
| + | * No government photo ID is mandatory for purchase, but carry one for refund/ | ||
| + | * Working hours typically **9 am – 9 pm**, but verify on the portal — small-town kendras may close 1-3 pm for lunch. | ||
| + | * Cash, UPI, debit/ | ||
| + | |||
| + | ==== Step 4 — Verify the medicine before leaving ==== | ||
| + | |||
| + | * Check the **strip** — it should bear the **PMBI / Jan Aushadhi label** along with manufacturer name (Sun, Cipla, Lupin, etc.), batch number, MRP, and expiry. | ||
| + | * Compare the molecule on the strip with the molecule prescribed (or printed in brand-to-generic conversion). If unclear, the pharmacist must show you the **MRP-printed strip** and read out the salt name. | ||
| + | * Cross-check that **MRP = price you paid** — Jan Aushadhi stores cannot charge above MRP. There is **no separate " | ||
| + | |||
| + | ==== Step 5 — Save the bill — useful for tax + insurance ==== | ||
| + | |||
| + | * The Jan Aushadhi bill is GST-compliant and can be claimed for: | ||
| + | - **§80D** (preventive health check-up + medicines for senior citizens): up to ₹50,000 per year. | ||
| + | - **Mediclaim reimbursement** (most insurers, including PMJAY supplementary outpatient riders, accept Jan Aushadhi bills). | ||
| + | - **CGHS / ECHS** post-payment reimbursement (subject to scheme rules). | ||
| + | |||
| + | ==== Step 6 — Subscribe to repeat-supply for chronic medication ==== | ||
| + | |||
| + | * Larger kendras (in Mumbai, Delhi, Bengaluru, Chennai, Kolkata) offer **monthly subscription** for diabetics / cardiac patients — pay quarterly, get home delivery within the kendra' | ||
| + | * Ask your pharmacist for the **" | ||
| + | |||
| + | ==== Step 7 — If the medicine is not available, get a Stock-Out Slip ==== | ||
| + | |||
| + | * If a particular molecule is out of stock, ask the pharmacist for a **written stock-out slip** with date, store-code, and signature. | ||
| + | * This slip lets you buy from a regular chemist and claim refund (only under CGHS / ECHS) — and is also the document you'll need if you escalate via PMBI helpline (Step "If stuck", | ||
| + | |||
| + | ==== Step 8 — Report fake / overcharging through official complaint channel ==== | ||
| + | |||
| + | * If a kendra charges above MRP, refuses to give a bill, or sells expired stock — report immediately: | ||
| + | - **Email:** complaint@janaushadhi.gov.in | ||
| + | - **PMBI Helpline:** 1800-180-8080 | ||
| + | - **CPGRAMS: | ||
| + | * Always quote the **store-code** (visible on every kendra signboard and on the bill). | ||
| + | |||
| + | ===== Sample fee + price-comparison table ===== | ||
| + | |||
| + | < | ||
| + | +-------------------------------+----------------+----------------+----------+ | ||
| + | | Medicine (typical strip 10s) | Branded MRP | Jan Aushadhi | ||
| + | +-------------------------------+----------------+----------------+----------+ | ||
| + | | Metformin 500 mg | ₹35 (Glycomet) | ₹6 | 83% | | ||
| + | | Glimepiride 2 mg | ₹85 (Amaryl) | ||
| + | | Telmisartan 40 mg | ₹125 (Telma) | ||
| + | | Atorvastatin 10 mg | ₹95 (Lipitor) | ||
| + | | Pantoprazole 40 mg | ₹110 (Pan) | ₹14 | 87% | | ||
| + | | Amlodipine 5 mg | ₹40 (Amlong) | ||
| + | | Paracetamol 500 mg | ₹35 (Crocin) | ||
| + | | Azithromycin 500 mg (3 tabs) | ₹110 | ||
| + | | Insulin Glargine 100 IU vial | ₹825 (Lantus) | ₹290 | ||
| + | | Cetirizine 10 mg | ₹45 (Cetzine) | ||
| + | +-------------------------------+----------------+----------------+----------+ | ||
| + | | Sanitary napkin " | ||
| + | | (PMBJP exclusive product) | ||
| + | +-------------------------------+----------------+----------------+----------+ | ||
| + | | Surgical gloves (pair) | ||
| + | +-------------------------------+----------------+----------------+----------+ | ||
| + | | RTI to PMBI for kendra info | ₹10 IPO | BPL = free | -- | | ||
| + | +-------------------------------+----------------+----------------+----------+ | ||
| + | </ | ||
| + | |||
| + | Prices above are illustrative as of April 2026 (PMBI price list). Verify on the Sugam app — prices revised quarterly. | ||
| + | |||
| + | ===== Common reasons people get stuck ===== | ||
| + | |||
| + | * **" | ||
| + | * **Doctor refuses to write generic name.** Politely ask for the **molecule name in brackets** alongside the brand. If refused, take a photo of the strip and use the Sugam app's "brand to generic" | ||
| + | * **Kendra location wrong on portal.** A few hundred kendras have moved; the portal is updated quarterly. Always confirm by phone before travelling far. | ||
| + | * **Medicine out of stock.** Insulin pens, certain oncology drugs and paediatric syrups face periodic shortages. Ask for stock-out slip; check the next 2-3 nearest kendras using the app. | ||
| + | * **Pharmacist tries to sell branded " | ||
| + | * **Bill not given / GST not charged.** Mandatory under PMBJP guidelines; refusal is a violation. Report to 1800-180-8080 or complaint@janaushadhi.gov.in with store-code and photo. | ||
| + | * **Medicine costs **more** than nearby chemist** (rare but happens for very-low-MRP products like single-paracetamol strips). Allowed under MRP rule — but check before paying. | ||
| + | * **Pediatric / specialised dosage not in basket.** Some uncommon strengths (e.g., metformin 1000 mg SR, specific paediatric drops) are not yet stocked. Ask the pharmacist for the **PMBI product code** and submit a request via the Sugam app — new molecules are added every quarter. | ||
| + | |||
| + | ===== If stuck — the escalation ladder ===== | ||
| + | |||
| + | ==== Rung 1 — Kendra in-charge / store manager ==== | ||
| + | |||
| + | * Every Jan Aushadhi Kendra must display the **store-code, | ||
| + | * For routine issues (no stock, billing dispute, behaviour) — ask for the in-charge first. | ||
| + | |||
| + | ==== Rung 2 — PMBI national helpline ==== | ||
| + | |||
| + | * **Toll-free: | ||
| + | * **Email:** customercare@janaushadhi.gov.in | ||
| + | * Best for: kendra not opening on time, pharmacist absent, repeat stock-outs, suspected fake stock. | ||
| + | |||
| + | ==== Rung 3 — CPGRAMS ==== | ||
| + | |||
| + | * https:// | ||
| + | * Higher visibility — gets routed to the State Coordinator and PMBI HQ. | ||
| + | * **30-day SLA**; reminder allowed after that. | ||
| + | |||
| + | ==== Rung 4 — State Drug Controller (for quality / fake drug) ==== | ||
| + | |||
| + | * If you suspect spurious or expired stock at a kendra, escalate to the **State Drug Controller** (FDA in Maharashtra, | ||
| + | * State drug controller addresses are on the CDSCO portal: https:// | ||
| + | |||
| + | ==== Rung 5 — Right to Information (RTI) ==== | ||
| + | |||
| + | The **Pharmaceuticals & Medical Devices Bureau of India (PMBI)** is a Section 8 (not-for-profit) company under the Department of Pharmaceuticals — it is a **public authority** under §2(h)(d) of the RTI Act 2005. So is the **Department of Pharmaceuticals** itself. | ||
| + | |||
| + | **RTI helps here when:** | ||
| + | |||
| + | * You filed a complaint about a kendra (overcharging / refusing bill / fake stock) and got no response in 30 days — RTI to PIO, PMBI, asks for the file noting and action taken. | ||
| + | * A kendra has been **shut down** in your area without notice — RTI for reasons + reopening plan + the franchisee' | ||
| + | * You want the **monthly stock-availability data** for a specific molecule across kendras in your district — for a patient-advocacy group or news report. | ||
| + | * You want **price-fixation methodology** for a specific PMBJP medicine (e.g., why is insulin priced at ₹290). | ||
| + | * Your district has fewer than 5 kendras and you want to know **why your district was not allocated** more under the 25, | ||
| + | * **PIO address:** Public Information Officer, Pharmaceuticals & Medical Devices Bureau of India (PMBI), 8th Floor, Videocon Tower, Block-E, Jhandewalan Extension, New Delhi – 110055. Fee: ₹10 IPO; BPL = free. | ||
| + | |||
| + | See: [[: | ||
| + | |||
| + | **RTI does NOT help here when:** | ||
| + | |||
| + | * You want to **become a franchisee** / open a new kendra — that's a commercial application; | ||
| + | * You want a **doctor' | ||
| + | * You want a **discount beyond the printed Jan Aushadhi MRP** — there is no further discount; MRP is the legal ceiling. | ||
| + | * You want to know **a specific patient' | ||
| + | * You want to **change the molecule basket** — that requires a representation to the Department of Pharmaceuticals, | ||
| + | |||
| + | ===== FAQs ===== | ||
| + | |||
| + | **Q. Is Jan Aushadhi medicine really the same quality as branded? | ||
| + | Yes — by law and by lab testing. Both are made under WHO-GMP norms; the strip you buy at a Jan Aushadhi store is often manufactured by the same Sun Pharma / Cipla / Lupin plant that supplies the branded version. The molecule, dosage and bioavailability are identical. | ||
| + | |||
| + | **Q. Do I need a doctor' | ||
| + | For Schedule H / H1 / X drugs (most prescription medicines including antibiotics, | ||
| + | |||
| + | **Q. Will my insurance cover Jan Aushadhi purchases? | ||
| + | Yes. Most health insurers and TPAs (Star, HDFC Ergo, Care, Niva Bupa, Reliance General, Bajaj Allianz) accept Jan Aushadhi GST bills for outpatient claim, mediclaim reimbursement, | ||
| + | |||
| + | **Q. Can I order Jan Aushadhi medicines online?**\\ | ||
| + | Yes — via the Jan Aushadhi Sugam app's "Order Now" feature (live in 18 cities as of April 2026, expanding) or the partner portals listed on janaushadhi.gov.in. Doorstep delivery in 24-48 hours; cash on delivery available in most metros. **Beware** of unauthorised sellers on Amazon / Flipkart claiming "Jan Aushadhi medicines" | ||
| + | |||
| + | **Q. My local doctor refuses to write generic name. What do I do?**\\ | ||
| + | NMC Regulation 1.5 (2016) makes generic prescription mandatory but enforcement is weak. Three options: (1) politely ask for both — molecule name in brackets; (2) use Sugam app's brand-to-generic search; (3) consult a public-sector doctor (PHC / govt hospital) — they almost always prescribe in generics. | ||
| + | |||
| + | **Q. Is there a Jan Aushadhi store in rural areas?**\\ | ||
| + | Yes — over 60% of the 14,200 kendras are in tier-2 and tier-3 towns. The PMBJP target is at least one kendra per Block by end-2026. If your block has none, you can either request the BDO to nominate a location, or apply yourself (educational qualification: | ||
| + | |||
| + | **Q. Can senior citizens get extra discount or home delivery? | ||
| + | There is no separate senior-citizen discount (the price is already 50-90% below market). For home delivery, larger metro kendras have started a free delivery service for senior citizens enrolled in the Repeat Patient programme. Combine with [[: | ||
| + | |||
| + | **Q. Are Ayurvedic and homoeopathic medicines available? | ||
| + | Yes — PMBJP launched an **AYUSH segment** in 2024 with select Ayurvedic and Unani products under the Jan Aushadhi label. Range is still small (~120 SKUs). Search for " | ||
| + | |||
| + | ===== Related on RTI Wiki ===== | ||
| + | |||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | |||
| + | //Last reviewed: 26 April 2026 by RTI Wiki editorial team. Jan Aushadhi prices and product basket are revised quarterly by PMBI — always verify on janaushadhi.gov.in or the Sugam app. Spotted a stale figure or new helpline? Write to admin@bighelpers.in.// | ||
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| + | {{tag> | ||
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