Part of How to file RTI online in India — this page covers the West Bengal state procedure.

• Portal: https://rtionline.wb.gov.in
• Works for most West Bengal state departments, public undertakings, and major urban local bodies.
• Fee is paid online through SBI e-Pay.
• You get a unique Registration Number that you use for all follow-ups.

• Address the application to the Public Information Officer, [Name of Public Authority], [Full address].
• Send by Speed Post with Acknowledgement Due. Retain the receipt — it is your filing evidence.
• Enclose the fee in one of the accepted modes: online via GRIPS (portal); IPO / DD in favour of 'PIO, [Department]' or 'Accounts Officer, [Department]' (postal); court-fee stamp.

• Application fee: Rs. 10 (BPL applicants: free, on production of a BPL card copy).
• Additional cost for copies: Rs. 2 per page (A4); Rs. 50 per CD.
• Inspection of records: free for the first hour; Rs. 5 for each subsequent 15 minutes (standard state rule).
• Fee modes: online via GRIPS (portal); IPO / DD in favour of 'PIO, [Department]' or 'Accounts Officer, [Department]' (postal); court-fee stamp.

Governing rules: West Bengal Right to Information Rules, 2006 (as amended).

To,
The Public Information Officer,
[Name of Public Authority],
[Full Address, West Bengal]
[PIN Code]

Subject: Request for information under Section 6(1) of the
Right to Information Act, 2005.

Sir / Madam,

I, [Full Name], resident of [Complete Address with PIN], a citizen of
India, request the following information / records under the RTI Act:

1. [Specific record, file number, or data you want — name the document]
2. [Date / period — anchor the timeframe]
3. [Identifier — your application number, account number, or similar]
4. Name and contact of the First Appellate Authority for this office.

I enclose Rs. 10 by way of [IPO No. / DD No. / online payment ref.]
in favour of [Accounts Officer, concerned department].

Please send the information to the address below by Registered Post.

Yours faithfully,
[Signature]
Name:    __________________
Address: __________________
PIN:     __________________
Mobile:  __________________
Date:    __________________

Need a topic-specific template? Pick from the sample RTI library — FIR, admission, exam marks, ration card, pension, refund, and more.

1. Day 0 — PIO receives your RTI.
2. Day 0–5 — Transfer under §6(3) if the matter sits with another public authority; the 30-day clock restarts from the date of transfer.
3. Day 10–25 — Most routine requests are answered.
4. Day 30 — Statutory reply deadline. Silence = deemed refusal under §7(2).
5. Day 31 → Day 60 — First Appeal under §19(1) to the Department FAA (one rank above PIO)..
6. Day 75 → Day 165 — Second Appeal under §19(3) to WBIC at Kolkata..

For deadlines in detail, see First Appeal timelines and FAA appellate-review checklist.

• WBIC holds a substantial body of rulings on municipal, educational, and port-trust records.
• For Kolkata Municipal Corporation, file directly to the KMC PIO; state portal coverage varies.
• Bengali is the preferred language; English and Hindi are accepted.
• For Panchayat-level RTI, route via the BDO office under the state RTI rules.

• Name: West Bengal Information Commission (WBIC)
• Address: Bhavishya Nirman Bhavan, DD-26, Sector-I, Salt Lake City, Kolkata - 700064
• Website: wbic.gov.in

For §19(3) Second Appeals, file directly to the Commission's Registry — postal or online where the Commission's portal allows.

• Filing at the wrong PIO — route via the concerned department, not the generic state grievance portal.
• Asking “why” questions. Ask for records, not answers — see the records-not-answers drafting guide.
• Missing the fee payment — even online filings fail if the payment is not completed.
• Skipping the application reference / identifier that lets the PIO locate your file.
• Drafting in English when the authority uses a regional language — use either, but be consistent.

• How to file RTI online — national guide
• Why RTI gets rejected — drafting fix-it guide
• Ask for records, not answers
• Grounds for RTI rejection
• First Appeal timelines
• FAA appellate-review checklist
• Sample RTI applications
• RTI FAQ — 25 most-asked questions

• Right to Information Act, 2005 (as amended 2019, 2023)
• West Bengal Right to Information Rules, 2006 (as amended)
• West Bengal Information Commission (WBIC) — annual reports
• Digital Personal Data Protection Act, 2023 — §44(3), amending RTI §8(1)(j)

Last reviewed: 21 April 2026.