Right to Information Wiki
How to file an RTI for drainage / waterlogging in Surat

File an RTI for drainage / waterlogging in Surat: city PIO, fee, portal, sample template, escalation. Surat Municipal Corporation (SMC) specific.

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—city-service:surat:drainage [2026/05/05 01:38] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(rti for drainage / waterlogging in Surat, Surat drainage / waterlogging rti, surat rti, surat municipal corporation (smc) rti, file rti Surat)
 +metatag-description=(File an RTI for drainage / waterlogging in Surat: city PIO, fee, portal, sample template, escalation. Surat Municipal Corporation (SMC) specific.)}}
 +
 +====== How to file an RTI for drainage / waterlogging in Surat ======
 +
 +{{page>snippets:dpdp-banner}}
 +
 +<WRAP info>**Direct answer.** In Surat (Gujarat), file your RTI for **drainage / waterlogging** to **Surat Municipal Corporation (SMC) (Storm-Water Drains Cell)**. Fee: Rs. 10 IPO (state default; verify against [[:state-scheme:gujarat:start|Gujarat state RTI rules]]). **Online portal**: [[https://www.suratmunicipal.gov.in/]] (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.</WRAP>
 +
 +===== Quick facts (Surat) =====
 +| **City** | Surat (Gujarat) |
 +| **Subject** | RTI for drainage / waterlogging |
 +| **Municipal body** | Surat Municipal Corporation (SMC) |
 +| **City context** | SMC has 38 wards in 8 zones; among India's fastest-growing cities |
 +| **Target office** | Surat Municipal Corporation (SMC) (Storm-Water Drains Cell) |
 +| **Online portal** | [[https://www.suratmunicipal.gov.in/]] |
 +| **State portal** | [[:state-scheme:gujarat:start|Gujarat state RTI hub]] |
 +| **Reply window** | 30 days (§7(1) RTI Act 2005) |
 +| **Statutory anchor** | CPHEEO storm-water drainage manual; NDMA flood guidelines |
 +
 +===== Why this page exists =====
 +The general guide on **[[:rti-for-drainage-clogged|RTI for drainage / waterlogging]]** covers the full template, decision steps, case law and FAQs. **This page focuses on the Surat-specific bits**: which municipal department to file at, what fee mode Surat Municipal Corporation (SMC) accepts, the local portal (if any), and where to escalate within Gujarat.
 +
 +===== Filing in Surat — 4 steps =====
 +  - **Identify the office**. Surat Municipal Corporation (SMC) (Storm-Water Drains Cell) typically sits at Surat Municipal Corporation (SMC) headquarters or the relevant zonal office.
 +  - **Pay the fee**: Rs. 10 IPO/cash; check the [[:state-scheme:gujarat:start|Gujarat hub]] for any state-specific fee.
 +  - **File**: online via [[https://www.suratmunicipal.gov.in/]] OR by Speed Post to Surat Municipal Corporation (SMC) (with acknowledgment).
 +  - **Track**: 30-day clock starts from receipt by the public authority.
 +
 +===== If you don't get a reply =====
 +  - **Day 31**: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Surat Municipal Corporation (SMC)).
 +  - **Day 75-76**: file Second Appeal to the **Gujarat State Information Commission**.
 +  - **Parallel pressure**: Use the Surat Municipal Corporation (SMC) grievance portal (if available) and CPGRAMS (//pgportal.gov.in//).
 +
 +===== Surat-specific tips =====
 +  * For city-wide patterns (not just your case), check **[[:service-city:drainage:|RTI for drainage / waterlogging in Gujarat]]** for the state-level template.
 +  * If Surat Municipal Corporation (SMC) has multiple zones/wards, address your application to the **zonal officer** of your specific zone — saves time on internal routing.
 +  * Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.
 +
 +===== Related =====
 +  * [[:city-service:surat:start|All RTI services for Surat]]
 +  * [[:service-city:drainage:start|RTI for drainage / waterlogging across all cities]]
 +  * [[:service-city:drainage:|Gujarat state-level guide]]
 +  * [[:rti-for-drainage-clogged|Master guide: RTI for drainage / waterlogging]]
 +
 +===== Sources =====
 +  * RTI Act 2005 §§6, 7, 19.
 +  * CPHEEO storm-water drainage manual; NDMA flood guidelines.
 +  * Surat Municipal Corporation (SMC) citizen-services portal.
 +
 +//Last reviewed: 25 April 2026.//
 +
 +{{tag>surat drainage city-service citizen-rti rti-template}}