Right to Information Wiki
How to file an RTI for pothole / road not repaired in Kolkata

File an RTI for pothole / road not repaired in Kolkata: city PIO, fee, portal, sample template, escalation. Kolkata Municipal Corporation (KMC) specific.

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—city-service:kolkata:road-repair [2026/05/05 01:38] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(rti for pothole / road not repaired in Kolkata, Kolkata pothole / road not repaired rti, kolkata rti, kolkata municipal corporation (kmc) rti, file rti Kolkata)
 +metatag-description=(File an RTI for pothole / road not repaired in Kolkata: city PIO, fee, portal, sample template, escalation. Kolkata Municipal Corporation (KMC) specific.)}}
 +
 +====== How to file an RTI for pothole / road not repaired in Kolkata ======
 +
 +{{page>snippets:dpdp-banner}}
 +
 +<WRAP info>**Direct answer.** In Kolkata (West Bengal), file your RTI for **pothole / road not repaired** to **Kolkata Municipal Corporation (KMC) (Municipal Engineer / PWD Executive Engineer)**. Fee: Rs. 10 IPO (state default; verify against [[:state-scheme:west-bengal:start|West Bengal state RTI rules]]). **Online portal**: [[https://www.kmcgov.in/]] (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.</WRAP>
 +
 +===== Quick facts (Kolkata) =====
 +| **City** | Kolkata (West Bengal) |
 +| **Subject** | RTI for pothole / road not repaired |
 +| **Municipal body** | Kolkata Municipal Corporation (KMC) |
 +| **City context** | KMC has 144 wards across 16 boroughs |
 +| **Target office** | Kolkata Municipal Corporation (KMC) (Municipal Engineer / PWD Executive Engineer) |
 +| **Online portal** | [[https://www.kmcgov.in/]] |
 +| **State portal** | [[:state-scheme:west-bengal:start|West Bengal state RTI hub]] |
 +| **Reply window** | 30 days (§7(1) RTI Act 2005) |
 +| **Statutory anchor** | PWD Manual; municipal liability for accident-causation |
 +
 +===== Why this page exists =====
 +The general guide on **[[:rti-for-road-repair-delay|RTI for pothole / road not repaired]]** covers the full template, decision steps, case law and FAQs. **This page focuses on the Kolkata-specific bits**: which municipal department to file at, what fee mode Kolkata Municipal Corporation (KMC) accepts, the local portal (if any), and where to escalate within West Bengal.
 +
 +===== Filing in Kolkata — 4 steps =====
 +  - **Identify the office**. Kolkata Municipal Corporation (KMC) (Municipal Engineer / PWD Executive Engineer) typically sits at Kolkata Municipal Corporation (KMC) headquarters or the relevant zonal office.
 +  - **Pay the fee**: Rs. 10 IPO/cash; check the [[:state-scheme:west-bengal:start|West Bengal hub]] for any state-specific fee.
 +  - **File**: online via [[https://www.kmcgov.in/]] OR by Speed Post to Kolkata Municipal Corporation (KMC) (with acknowledgment).
 +  - **Track**: 30-day clock starts from receipt by the public authority.
 +
 +===== If you don't get a reply =====
 +  - **Day 31**: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Kolkata Municipal Corporation (KMC)).
 +  - **Day 75-76**: file Second Appeal to the **West Bengal State Information Commission**.
 +  - **Parallel pressure**: Use the Kolkata Municipal Corporation (KMC) grievance portal (if available) and CPGRAMS (//pgportal.gov.in//).
 +
 +===== Kolkata-specific tips =====
 +  * For city-wide patterns (not just your case), check **[[:service-city:road-repair:|RTI for pothole / road not repaired in West Bengal]]** for the state-level template.
 +  * If Kolkata Municipal Corporation (KMC) has multiple zones/wards, address your application to the **zonal officer** of your specific zone — saves time on internal routing.
 +  * Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.
 +
 +===== Related =====
 +  * [[:city-service:kolkata:start|All RTI services for Kolkata]]
 +  * [[:service-city:road-repair:start|RTI for pothole / road not repaired across all cities]]
 +  * [[:service-city:road-repair:|West Bengal state-level guide]]
 +  * [[:rti-for-road-repair-delay|Master guide: RTI for pothole / road not repaired]]
 +
 +===== Sources =====
 +  * RTI Act 2005 §§6, 7, 19.
 +  * PWD Manual; municipal liability for accident-causation.
 +  * Kolkata Municipal Corporation (KMC) citizen-services portal.
 +
 +//Last reviewed: 25 April 2026.//
 +
 +{{tag>kolkata road-repair city-service citizen-rti rti-template}}