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| + | {{htmlmetatags> | ||
| + | metatag-keywords=(check SIM misuse 2026, TAFCOP Sanchar Saathi portal, how many SIMs on my Aadhaar, block unknown SIM India, deactivate SIM not taken, TAFCOP complaint status, telecom circle SIM fraud, SIM swap protection, tafcop.sancharsaathi.gov.in, | ||
| + | metatag-description=(Complete 2026 guide to check SIM misuse via TAFCOP on sancharsaathi.gov.in: | ||
| + | metatag-og: | ||
| + | |||
| + | ====== Check SIM Misuse via TAFCOP on Sanchar Saathi 2026 ====== | ||
| + | |||
| + | {{ : | ||
| + | |||
| + | <WRAP info> | ||
| + | **Quick Reply:** Visit [[https:// | ||
| + | </ | ||
| + | |||
| + | Someone in Karnataka discovered five SIM cards active in her name - she had applied for only two. All five were found using a single free visit to TAFCOP, the government tool under the Sanchar Saathi initiative. She reported three as "This is not my number." | ||
| + | |||
| + | **For what to do if a fraudster has already used a SIM linked to you, see [[: | ||
| + | |||
| + | <WRAP info> | ||
| + | **हिंदी में पढ़ें: | ||
| + | </ | ||
| + | |||
| + | ===== What TAFCOP is ===== | ||
| + | |||
| + | TAFCOP stands for Telecom Analytics for Fraud Management and Consumer Protection. It is a service run by the [[https:// | ||
| + | |||
| + | The Sanchar Saathi portal also hosts CEIR (to block a lost handset by IMEI) and Chakshu (to report fraud calls, SMS, and WhatsApp messages). TAFCOP is the specific tool under "Know Mobile Connections in Your Name." | ||
| + | |||
| + | Other Sanchar Saathi services can help you [[: | ||
| + | |||
| + | ===== How to check SIM misuse on TAFCOP step by step ===== | ||
| + | |||
| + | - Open a browser and go to **[[https:// | ||
| + | - Enter your 10-digit mobile number - use a number already working in your name. | ||
| + | - Click " | ||
| + | - Enter the OTP and click " | ||
| + | - The dashboard shows a list of all mobile connections registered under the Aadhaar linked to that mobile number. | ||
| + | |||
| + | Each row in the list shows the mobile number and its status. The total connections are counted at the top. | ||
| + | |||
| + | **What you need before you start:** | ||
| + | |||
| + | * Your mobile phone switched on and within network range (to receive the OTP). | ||
| + | * The mobile number must be active and KYC-verified in your name. If your SIM was recently swapped or reissued, first check [[: | ||
| + | * A stable internet connection on any device - mobile, laptop, or desktop. | ||
| + | * If you have more than one Aadhaar-linked mobile number, you must repeat the login for each number to see all connections. | ||
| + | |||
| + | **Important: | ||
| + | |||
| + | ===== How many SIMs are linked to my Aadhaar? ===== | ||
| + | |||
| + | This is the most common question TAFCOP answers. The Telecommunications Act, 2023 (effective June 26, 2024) allows an individual subscriber to hold a maximum of **9 mobile connections** across all operators in India. In Jammu & Kashmir, Assam, and the North-Eastern states, the limit is **6 connections**. | ||
| + | |||
| + | To find out exactly how many SIMs are linked to your Aadhaar: | ||
| + | |||
| + | - Log in to [[https:// | ||
| + | - The dashboard displays the total count at the top - for example, "You have 4 mobile connections." | ||
| + | - Each connection row shows the mobile number, the telecom operator (Jio, Airtel, Vi, BSNL, etc.), and the current status. | ||
| + | |||
| + | **If the count is higher than the SIMs you actually use**, someone has used your identity to take additional connections. This is a serious red flag for identity theft and potential financial fraud. Report the unknown numbers immediately as described below. | ||
| + | |||
| + | **If the count shows zero but you have active SIMs**, your SIMs may be registered under a different identity document (such as a company name or a family member' | ||
| + | |||
| + | You can also read our detailed guide on [[: | ||
| + | |||
| + | ===== What to do if you see an unknown number ===== | ||
| + | |||
| + | For each number in the list, you can choose one of three actions: | ||
| + | |||
| + | * **Required** - the number is yours and you want to keep it. No action is needed; this is the default. | ||
| + | * **Not Required** - the number is registered to you (perhaps an old SIM from a family member or a number you no longer need) but you want it closed. The operator will initiate a re-verification and close the connection if the subscriber cannot confirm use. | ||
| + | * **This is not my number** - you did not take this connection and it appears fraudulently linked to your identity. Use this for any number you genuinely do not recognise. | ||
| + | |||
| + | Select the checkbox next to the unknown number, choose the appropriate option, and click **Report**. The portal assigns a reference ID for that request. Save this reference ID - you will need it to track the complaint status later. | ||
| + | |||
| + | For context on why telecom operators may not always be at fault for these issues, see [[: | ||
| + | |||
| + | ===== How to report an unauthorised SIM on your Aadhaar ===== | ||
| + | |||
| + | Reporting an unauthorised SIM is the most critical step after discovering one on TAFCOP. Here is the detailed process: | ||
| + | |||
| + | - **Step 1: Identify the unauthorised number.** On the TAFCOP dashboard, compare every listed number against the SIMs you actually use. Any number you do not recognise is potentially fraudulent. | ||
| + | - **Step 2: Select "This is not my number." | ||
| + | - **Step 3: Submit the report.** Click the Report button. You will receive a **reference ID** (also called a complaint ticket number). Write this down or screenshot it immediately. | ||
| + | - **Step 4: The operator initiates re-verification.** The DoT forwards your report to the specific telecom operator (Jio, Airtel, BSNL, Vi, etc.) that issued the flagged connection. | ||
| + | - **Step 5: The subscriber on the flagged number is contacted.** If the person cannot prove legitimate ownership with valid KYC documents, the connection is disconnected. | ||
| + | |||
| + | **What if the operator does not act?** Every licensed telecom operator is required to have a published nodal officer. If 60 days pass without resolution, file a written complaint with the nodal officer and keep a copy. You can also escalate to the [[https:// | ||
| + | |||
| + | ===== How to deactivate SIMs you didn't take ===== | ||
| + | |||
| + | Once you have reported a SIM as "This is not my number," | ||
| + | |||
| + | - **Report to your telecom operator directly.** Call the customer care of the operator that issued the fraudulent SIM and file a complaint referencing your TAFCOP reference ID. | ||
| + | - **File a cybercrime complaint.** If you suspect the unauthorised SIM has been used for fraud (calls, UPI scams, OTP interception), | ||
| + | - **Inform your bank.** If your bank account, UPI ID, or any financial service is linked to your Aadhaar or mobile number, notify the bank immediately. For the full recovery process, see [[: | ||
| + | - **Lock your Aadhaar biometric.** If identity theft is suspected, lock your Aadhaar biometrics through the [[https:// | ||
| + | - **Block the SIM itself.** If the fraudulent SIM was physically issued and you can identify it, ask the operator to block it. For blocking your own lost or stolen SIM, see [[: | ||
| + | |||
| + | ===== What happens after you report ===== | ||
| + | |||
| + | The complaint is sent to the relevant telecom operator, which then re-verifies the subscriber on that connection. The official re-verification timeline confirmed on [[https:// | ||
| + | |||
| + | * Outgoing services on the flagged number are suspended within **30 days**. | ||
| + | * Incoming services are suspended within **45 days**. | ||
| + | * The connection is fully disconnected within **60 days** if it fails re-verification. | ||
| + | |||
| + | An additional 30 days may be allowed where the subscriber on that number is on international roaming, has a physical disability, or is hospitalised. | ||
| + | |||
| + | If the connection was genuinely yours but registered incorrectly (for example, a retailer mis-linked it to your ID), the subscriber on that number can contact their operator during re-verification to correct the records. | ||
| + | |||
| + | ===== TAFCOP complaint status tracking ===== | ||
| + | |||
| + | Log back into [[https:// | ||
| + | |||
| + | **Detailed status meanings:** | ||
| + | |||
| + | | Status | What it means | What to do | | ||
| + | | :--- | :--- | :--- | | ||
| + | | Under Process | Your report has been received and forwarded to the operator | Wait; this is normal for the first 7-14 days | | ||
| + | | Re-verification Initiated | The operator has started contacting the subscriber on the flagged number | No action needed; monitor for updates | | ||
| + | | Disconnected | The connection failed re-verification and has been closed | Your report is resolved; keep the reference ID as proof | | ||
| + | | Action Required | The operator needs additional information from you | Log in and follow the prompt or contact the nodal officer | | ||
| + | |||
| + | If the status has not changed after 60 days, raise a written complaint with the Telecom Service Provider' | ||
| + | |||
| + | ===== SIM card limits under the Telecommunications Act 2023 ===== | ||
| + | |||
| + | Under the Telecommunications Act, 2023 (which came into effect from June 26, 2024), an individual subscriber can hold a maximum of **9 mobile connections** across all telecom operators in India. In Jammu and Kashmir, Assam, and the North-Eastern states, the limit is **6 connections**. | ||
| + | |||
| + | If the TAFCOP dashboard shows you are over this limit and you did not take those connections, | ||
| + | |||
| + | The DoT has also mandated that telecom operators verify all existing connections against Aadhaar and flag those exceeding the limit. Operators that fail to enforce the limit face penalties under the Act. | ||
| + | |||
| + | ===== State-wise telecom circle data: which circles report the most SIM fraud? ===== | ||
| + | |||
| + | India' | ||
| + | |||
| + | | Telecom Circle | Approx. Subscribers (crores) | SIM Fraud Risk Level | Notes | | ||
| + | | :--- | :--- | :--- | :--- | | ||
| + | | Maharashtra & Goa | 12+ | High | Largest circle; Mumbai metro drives high fraud volume | | ||
| + | | Uttar Pradesh (East) | 10+ | High | High number of rural SIM issuance fraud cases | | ||
| + | | Tamil Nadu | 9+ | Medium-High | Chennai metro area; growing OTP fraud reports | | ||
| + | | Andhra Pradesh + Telangana | 9+ | Medium-High | Unified circle; cybercrime cell active in Hyderabad | | ||
| + | | Bihar | 8+ | High | Rural KYC fraud; SIMs issued on fake documents | | ||
| + | | Karnataka | 8+ | Medium | Bangalore tech hub; targeted SIM swap attacks | | ||
| + | | Gujarat | 7+ | Medium | Active DND and spam complaints | | ||
| + | | Rajasthan | 7+ | Medium | Mixed urban-rural; | ||
| + | | West Bengal | 7+ | Medium-High | Kolkata metro; SIM-linked UPI fraud rising | | ||
| + | | Madhya Pradesh | 6+ | Medium | Rural issuance fraud; improving verification | | ||
| + | |||
| + | <WRAP note> | ||
| + | **Source:** Subscriber data based on [[https:// | ||
| + | </ | ||
| + | |||
| + | No matter which circle you are in, the TAFCOP process is the same - the portal is national and covers all 22 circles. The key is to check regularly, especially if you live in a high-risk circle. | ||
| + | |||
| + | ===== SIM swap fraud protection guide ===== | ||
| + | |||
| + | TAFCOP catches SIMs registered in your name, but **SIM swap fraud** is different - a fraudster convinces your operator to issue a duplicate SIM on your number, redirecting your calls and OTPs to them. Here is how to protect yourself: | ||
| + | |||
| + | - **Enable SIM swap alerts.** Most operators (Jio, Airtel, Vi, BSNL) send an SMS alert when a SIM swap or port-out request is made on your number. If you receive such an alert and did not initiate it, call your operator immediately. | ||
| + | - **Do not share your 20-digit SIM number (ICCID).** This number is printed on the SIM card and the packaging. Fraudsters use it to request a duplicate SIM. | ||
| + | - **Be cautious of calls asking you to press numbers or share OTPs.** Fraudsters posing as TRAI or DoT officials may claim your SIM will be deactivated. See [[: | ||
| + | - **Set a SIM PIN.** Both Android and iOS support SIM PIN locking. If your phone is stolen, the SIM cannot be used in another device without the PIN. | ||
| + | - **Monitor your bank SMS alerts.** If you suddenly stop receiving SMS from your bank, it may mean your SIM has been swapped. Contact your bank and operator immediately. | ||
| + | - **Register for DND.** While DND does not prevent fraud, it reduces unwanted calls that can lead to phishing. See [[: | ||
| + | |||
| + | For the full recovery process if SIM swap has already happened, see [[: | ||
| + | |||
| + | ===== Chakshu: if the fraud SIM was used to contact you ===== | ||
| + | |||
| + | If someone called you, sent SMS, or used WhatsApp pretending to be DoT, a bank, TRAI, or a government official - and used a mobile number you believe is fraudulent - you can also report it separately using **Chakshu**, | ||
| + | |||
| + | According to a government statement in the Rajya Sabha on February 5, 2026, 7.7 lakh suspected fraud communications have been reported via Chakshu since launch (over 5.19 lakh in 2025 alone). Action taken as a result: 39.43 lakh mobile connections disconnected, | ||
| + | |||
| + | You can also report unsolicited commercial communications through the [[https:// | ||
| + | |||
| + | For understanding the new WhatsApp-Telegram SIM binding rules that affect fraud detection, see [[: | ||
| + | |||
| + | ===== How to file an RTI for SIM misuse ===== | ||
| + | |||
| + | If you have reported an unauthorised SIM via TAFCOP but no action has been taken, or if you want to know how a SIM was issued in your name without your knowledge, you have the right to file an RTI application. | ||
| + | |||
| + | **Who to file the RTI with:** | ||
| + | |||
| + | - **Department of Telecommunications (DoT)** - for information about TAFCOP, Sanchar Saathi, and SIM issuance policies. The DoT is a public authority under the RTI Act. | ||
| + | - **Your telecom operator' | ||
| + | - **TRAI** - for regulatory and policy information about SIM verification norms. | ||
| + | |||
| + | **What to ask in the RTI:** | ||
| + | |||
| + | - "On what date and with what identity proof was mobile number [number] issued in my name?" | ||
| + | - "What KYC documents were submitted for the issuance of SIM bearing number [number]?" | ||
| + | - "What action has been taken on my TAFCOP complaint reference ID [ID]?" | ||
| + | - "How many SIMs are currently registered on the Aadhaar linked to mobile number [number]?" | ||
| + | |||
| + | **How to file:** | ||
| + | |||
| + | - File online through the central RTI portal at rtionline.gov.in (fee: Rs. 10 for central public authorities). | ||
| + | - File by post with a printed application to the CPIO of the relevant public authority. | ||
| + | - The public authority must respond within 30 days (48 hours if the matter concerns life or liberty). | ||
| + | |||
| + | For step-by-step guidance on drafting and filing an effective RTI, see [[: | ||
| + | |||
| + | ===== What to do if fraud has already happened ===== | ||
| + | |||
| + | TAFCOP and Chakshu are preventive tools. If a SIM registered in your name was already used for financial fraud or to harass someone, you need to act on multiple fronts: | ||
| + | |||
| + | - File a cybercrime complaint at [[https:// | ||
| + | - File a police First Information Report (FIR) at your local police station. If the police refuse to register an FIR, see [[: | ||
| + | - Inform your bank immediately if the number is linked to any account or UPI ID. See [[: | ||
| + | - Keep the TAFCOP reference ID, the FIR number, and all bank/UPI communication as evidence. | ||
| + | |||
| + | For the complete recovery process after SIM swap fraud, see [[: | ||
| + | |||
| + | ===== Common mistakes ===== | ||
| + | |||
| + | * **Using unofficial lookalike sites.** The only official portal is [[https:// | ||
| + | * **Sharing the OTP with anyone.** TAFCOP only ever sends an OTP to YOUR mobile number and asks you to enter it yourself on the portal. No government caller will ask you to read the OTP aloud. | ||
| + | * **Reporting "Not Required" | ||
| + | * **Not saving the reference ID.** Once you leave the portal session, the reference ID is your only way to track the request. Screenshot it or write it down before closing. | ||
| + | * **Assuming the portal shows SIM cards linked to Aadhaar directly.** TAFCOP shows connections linked to the Aadhaar that is associated with the mobile number you log in with. If you have multiple Aadhaar-linked mobile numbers, check each one separately. | ||
| + | * **Ignoring the problem after reporting.** The 60-day timeline is the maximum, not the guaranteed resolution date. Follow up using the TAFCOP status check and escalate to the nodal officer if needed. | ||
| + | * **Forgetting to lock Aadhaar biometrics.** If someone used your Aadhaar to take a SIM, they may attempt other identity-based fraud. Lock biometrics via [[https:// | ||
| + | |||
| + | ===== Frequently asked questions ===== | ||
| + | |||
| + | ==== Is the TAFCOP portal free to use? ==== | ||
| + | |||
| + | Yes. There is no fee to log in, view your connections, | ||
| + | |||
| + | ==== What if I have more than 9 SIM connections showing on the dashboard? ==== | ||
| + | |||
| + | The Telecommunications Act 2023 sets the national individual limit at 9 connections (6 in J&K, Assam, and the North-East). If the dashboard shows more than the allowed limit and you did not take those connections, | ||
| + | |||
| + | ==== How do I know the request is working? ==== | ||
| + | |||
| + | Log back into [[https:// | ||
| + | |||
| + | ==== Can someone misuse TAFCOP to block my legitimate SIM? ==== | ||
| + | |||
| + | Only the subscriber verified via OTP on the portal can submit reports. Since the OTP is sent to your own registered number, another person cannot file a report on your connections without access to your phone. If your SIM is blocked for another reason, contact your telecom operator' | ||
| + | |||
| + | ==== What if TAFCOP shows a number I took years ago and no longer use? ==== | ||
| + | |||
| + | Select "Not Required" | ||
| + | |||
| + | ==== What is the difference between TAFCOP and CEIR? ==== | ||
| + | |||
| + | TAFCOP lets you see and report mobile connections registered in your name. CEIR (Central Equipment Identity Register) lets you block a specific mobile handset by its IMEI number if it is lost or stolen - regardless of which SIM is in it. Both tools are on [[https:// | ||
| + | |||
| + | ==== Does TAFCOP work for corporate or business SIM connections? | ||
| + | |||
| + | TAFCOP is designed for individual subscribers whose SIMs are linked to their personal Aadhaar. Corporate or business connections issued under a company name with a PAN card or GST registration will not appear on an individual' | ||
| + | |||
| + | ==== Can I check SIMs linked to someone else's Aadhaar? ==== | ||
| + | |||
| + | No. TAFCOP requires OTP verification on the mobile number itself. You can only check connections linked to the Aadhaar associated with the number you log in with. You cannot check another person' | ||
| + | |||
| + | ==== What should I do if TAFCOP shows zero connections but I have active SIMs? ==== | ||
| + | |||
| + | This can happen if your SIMs were issued using a different identity document (e.g., a company PAN, voter ID, or a family member' | ||
| + | |||
| + | ==== How often should I check TAFCOP? ==== | ||
| + | |||
| + | There is no mandatory frequency, but checking every 3-6 months is good practice - especially if you have recently shared your Aadhaar for any KYC purpose, applied for a loan, or visited a telecom retailer. The check takes under two minutes and is completely free. | ||
| + | |||
| + | ==== Is TAFCOP available as a mobile app? ==== | ||
| + | |||
| + | As of 2026, TAFCOP is accessible through any mobile browser at [[https:// | ||
| + | |||
| + | ===== About this guide (E-E-A-T) ===== | ||
| + | |||
| + | <WRAP box> | ||
| + | **Expertise.** This guide is written by the RTI Wiki editorial team with research into official DoT publications, | ||
| + | |||
| + | **Experience.** The step-by-step instructions have been verified against the live TAFCOP portal interface. The timelines (30/45/60 days) are taken directly from the official sancharsaathi.gov.in portal FAQ. The Rajya Sabha data on Chakshu is cited from the February 5, 2026 government statement. | ||
| + | |||
| + | **Authoritativeness.** This is a citizen guidance page, not an official government page. All official information is sourced to the Department of Telecommunications, | ||
| + | |||
| + | **Trustworthiness.** This page was last reviewed and updated in July 2026. If you find outdated information, | ||
| + | |||
| + | **Last updated:** July 2026 | **Reviewed by:** RTI Wiki Editorial Team | ||
| + | </ | ||
| + | |||
| + | ===== Related guides ===== | ||
| + | * [[: | ||
| + | * [[: | ||
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| + | * [[: | ||
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| + | Want to write a formal complaint or use RTI to track what action was taken? [[https:// | ||
| + | |||
| + | {{tag> | ||
| + | |||
| + | ===== Related on RTI Wiki ===== | ||
| + | * [[https:// | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
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| + | * [[: | ||