Differences
This shows you the differences between two versions of the page.
| — | check-bank-account-dbt-linked-aadhaar-seeding-status [2026/07/18 03:58] (current) – created - external edit 127.0.0.1 | ||
|---|---|---|---|
| Line 1: | Line 1: | ||
| + | {{htmlmetatags> | ||
| + | |||
| + | {{tag> | ||
| + | |||
| + | ====== Check If Your Bank Account Is DBT-Linked (Aadhaar Seeding) — 2026 ====== | ||
| + | |||
| + | {{ : | ||
| + | |||
| + | **Your LPG subsidy stopped. Your PM-Kisan ₹2,000 instalment never arrived. Your child' | ||
| + | |||
| + | <WRAP center round box 90%> | ||
| + | **About this article — E-E-A-T** | ||
| + | * **Authored by:** RTI Wiki editorial team — citizen-rights researchers and RTI practitioners with 10+ years of combined experience in government-scheme grievance redressal. | ||
| + | * **Reviewed by:** Practising RTI advocates familiar with RBI banking-directions, | ||
| + | * **Last verified:** 10 July 2026 — all portal URLs, helpline numbers and scheme amounts cross-checked against official sources. | ||
| + | * **Primary sources:** UIDAI (https:// | ||
| + | * **Evidence base:** Built from recurring citizen complaints filed through the RTI Wiki Drafter in 2024–26, cross-referenced with NPCI mapper documentation and RBI grievance data. | ||
| + | </ | ||
| + | |||
| + | ===== Direct answer — 3 ways to check, fastest first ===== | ||
| + | |||
| + | - **NPCI BASE portal (the official mapper, 2 minutes):** Go to https:// | ||
| + | - **UIDAI myAadhaar portal (same data, government of record):** Go to https:// | ||
| + | - **Internet banking / passbook / branch (slowest, definitive for a specific account):** Log in to your bank's net banking and look for //Aadhaar Seeding// or //DBT// under // | ||
| + | |||
| + | <WRAP center round info 95%> | ||
| + | **TL;DR — what " | ||
| + | * **DBT (Direct Benefit Transfer)** routes subsidies through your **12-digit Aadhaar**, not your account number. | ||
| + | * The **NPCI Aadhaar Mapper** stores **one** bank account per Aadhaar as // | ||
| + | * Your bank can have your Aadhaar on its KYC records and your account still be //NOT// DBT-linked — these are two different databases. | ||
| + | * If you have **multiple accounts**, the one **last seeded** wins. Old or closed accounts can hijack the mapper. | ||
| + | * **DBT credits land only in the NPCI-mapped primary account.** Nowhere else. | ||
| + | * The old **\*99\*99\# | ||
| + | \\ \\ **[[https:// | ||
| + | </ | ||
| + | |||
| + | **Reviewed on:** 10 July 2026. **Source authorities: | ||
| + | |||
| + | ===== Why this matters — a real scenario ===== | ||
| + | |||
| + | <WRAP center round box 90%> | ||
| + | **Sunita Devi, Gaya district, Bihar (composite scenario built from recurring Drafter complaints in 2025-26):** | ||
| + | |||
| + | Sunita' | ||
| + | |||
| + | Quietly, BoB pushed the seeding request to the **NPCI Aadhaar Mapper** as part of its onboarding flow. The mapper updated — now BoB became " | ||
| + | |||
| + | For over a year, Sunita' | ||
| + | |||
| + | Only after she checked the **NPCI BASE portal** from a CSC operator' | ||
| + | |||
| + | **Lesson:** " | ||
| + | </ | ||
| + | |||
| + | ===== What " | ||
| + | |||
| + | There are **three** distinct databases. Almost every citizen confuses them: | ||
| + | |||
| + | - **Bank-side Aadhaar KYC** — Your bank stores your Aadhaar number against your account. This is what happens when you sign the //Aadhaar consent form// at the branch. It satisfies **PMLA / RBI KYC norms**. It does **NOT** make the account DBT-eligible. | ||
| + | - **NPCI Aadhaar Mapper (the one that matters)** — A central database run by the **National Payments Corporation of India**. It maps **one Aadhaar → one bank** as the //primary destination// | ||
| + | - **Government scheme database** — PFMS, DBT Bharat, PM-Kisan, NSP, etc., release the credit using your Aadhaar number. The NPCI mapper looks up your primary bank. Money lands there. | ||
| + | |||
| + | The **primary-account trap**: if you have accounts at multiple banks and each pushed a seeding request, the **most recent one wins**. Until BASE arrived there was no citizen-side control at all; even now, moving the mapping needs an explicit re-seeding — it never moves on its own. | ||
| + | |||
| + | ===== What Is the Difference Between Aadhaar Seeding and Aadhaar Linking? ===== | ||
| + | |||
| + | This is the single most common source of confusion. The two terms sound interchangeable but involve completely different databases and produce completely different outcomes. | ||
| + | |||
| + | * **Aadhaar Linking (bank-side KYC):** Your bank records your 12-digit Aadhaar number against your account in its own core banking system. This satisfies **RBI / PMLA KYC norms** (see [[https:// | ||
| + | * **Aadhaar Seeding (NPCI Mapper):** Your bank pushes a separate seeding request into the **NPCI Aadhaar Mapper** via the **APBS** pipeline. The mapper records your Aadhaar → this bank → this account as the //primary destination// | ||
| + | |||
| + | **Why the confusion causes real harm:** When you open a new bank account and submit your Aadhaar for KYC, the bank may or may not also push a seeding request to the NPCI Mapper. Some banks do both in one flow (SBI, BoB often do); others do only the KYC and leave the mapper untouched. If you //assume// linking = seeding, you may go months without DBT credits while the bank insists "your Aadhaar is linked." | ||
| + | |||
| + | **Quick test:** Ask your branch: //" | ||
| + | |||
| + | <WRAP center round tip 90%> | ||
| + | **Remember: | ||
| + | </ | ||
| + | |||
| + | ===== How to Check Aadhaar Seeding Status for Multiple Bank Accounts? ===== | ||
| + | |||
| + | If you hold accounts at more than one bank — and most salaried Indians do — the NPCI Aadhaar Mapper holds only **one primary mapping** per Aadhaar. Checking which bank currently " | ||
| + | |||
| + | **Step 1 — Check the mapper (not each bank):** | ||
| + | |||
| + | Do not waste time checking each bank's net banking one by one. Instead, check the **NPCI Aadhaar Mapper** directly — it holds the single source of truth: | ||
| + | |||
| + | - Use the [[https:// | ||
| + | - The result shows **one bank name** — that is your current //primary// for all DBT credits. | ||
| + | - If that bank is not the one you actively use, all your DBT money is going to the wrong place. | ||
| + | |||
| + | **Step 2 — Move the mapping if needed:** | ||
| + | |||
| + | - On the **BASE portal**, choose the seeding-movement option to shift the primary from one bank to another. | ||
| + | - Alternatively, | ||
| + | - Allow **3–5 working days** for the mapper to update, then re-check. | ||
| + | |||
| + | **Step 3 — Bank-wise Aadhaar seeding portals:** | ||
| + | |||
| + | Many major banks offer their own online Aadhaar seeding or status-check portals. Here is a quick reference for the most common public-sector and private banks: | ||
| + | |||
| + | ^ Bank ^ Aadhaar Seeding / Status Check Portal ^ Notes ^ | ||
| + | | State Bank of India (SBI) | SBI Online → Services → Aadhaar Seeding | Also available via SBI Yono app under // | ||
| + | | Punjab National Bank (PNB) | PNB One app → Aadhaar Seeding | Branch form also accepted | | ||
| + | | Bank of Baroda (BoB) | Bob Net Banking → Services → DBT | Seeding form downloadable from bobworld | | ||
| + | | Canara Bank | Canara Net Banking → Requests → Aadhaar Seeding | Seeding via mobile banking also available | | ||
| + | | Union Bank of India | Union Net Banking → DBT/Aadhaar | Branch seeding form available | | ||
| + | | Bank of India | Star Connect → Aadhaar Seeding | Also via BOI Mobile app | | ||
| + | | Central Bank of India | Cent Mobile → DBT Seeding | Passbook shows " | ||
| + | | Indian Bank | Indian Bank Net Banking → DBT | Public status-check page also available | | ||
| + | | ICICI Bank | ICICI Net Banking → DBT/Easy BBPS | iMobile app → Service Requests | | ||
| + | | HDFC Bank | HDFC Net Banking → DBT | Also via HDFC mobile banking | | ||
| + | | Axis Bank | Axis Net Banking → DBT | Open → Services → Aadhaar Seeding | | ||
| + | | Kotak Mahindra Bank | Kotak Net Banking → DBT | Mobile app → Service Requests | | ||
| + | | Federal Bank | Federal Bank Net Banking → DBT | Public Aadhaar-seeding status page available | | ||
| + | | Paytm Payments Bank | Paytm App → Banking → DBT | Note: regulatory restrictions may apply | | ||
| + | |||
| + | <WRAP center round important 90%> | ||
| + | **Critical: | ||
| + | </ | ||
| + | |||
| + | ===== Can I Check My DBT-Linked Status Using Only My Mobile Number? ===== | ||
| + | |||
| + | Not directly — the NPCI Aadhaar Mapper is indexed by **Aadhaar number**, not by mobile number. However, your **Aadhaar-registered mobile** is the key that unlocks the OTP-based portals. Here is what you can and cannot do: | ||
| + | |||
| + | **What you CAN do with your mobile number:** | ||
| + | |||
| + | - Receive the **OTP** on the [[https:// | ||
| + | - Use your bank's **mobile banking app** to check the DBT/seeding flag for your account — most apps (SBI Yono, PNB One, Bob World) show this under // | ||
| + | - Dial **\*99\*99\# | ||
| + | |||
| + | **What you CANNOT do:** | ||
| + | |||
| + | - You cannot look up DBT status by entering only your mobile number on any government portal. The query //always// requires your **12-digit Aadhaar number** — the mobile is only for receiving the OTP. | ||
| + | |||
| + | **If your Aadhaar-registered mobile is lost or outdated:** | ||
| + | |||
| + | This is the #1 reason citizens get locked out. You cannot update your mobile online (UIDAI requires biometric verification for mobile changes). Visit an **Aadhaar Seva Kendra** (₹50 fee, no documents needed for mobile-only update) — see [[https:// | ||
| + | |||
| + | For more on updating stale Aadhaar details, see [[https:// | ||
| + | |||
| + | ===== Step-by-step: | ||
| + | |||
| + | **BASE (Bharat Aadhaar Seeding Enabler)** is NPCI's own self-service platform for Aadhaar seeding and de-seeding. It reads the central mapper directly, so this is the most authoritative check available to a citizen. | ||
| + | |||
| + | - Open https:// | ||
| + | - Choose the citizen service **Check Aadhaar Seeding Status** (BASE also offers //mapping history//, //Aadhaar seeding// and //Aadhaar de-seeding// | ||
| + | - Enter your **12-digit Aadhaar number** and the captcha → //Send OTP//. | ||
| + | - Type the OTP sent to your **Aadhaar-registered mobile**. | ||
| + | - Read the result: | ||
| + | * **Bank name + Status: Active + last updated date** → you are DBT-linked to that bank. Confirm it is the account you actually use. | ||
| + | * **Inactive** → the seeding was de-activated at some point. No DBT credit will flow. | ||
| + | * **No record found** → you have **never been seeded into the NPCI mapper**. | ||
| + | - Save a screenshot or printout — useful if you need to escalate at the branch or in an RTI. | ||
| + | |||
| + | **What BASE can also do:** request a **fresh seeding**, move the mapping **within the same bank** to another account, move it **from one bank to another**, or **de-seed** entirely. The request still executes through your bank, so allow a few working days and re-check the status afterwards. | ||
| + | |||
| + | ===== Step-by-step: | ||
| + | |||
| + | The government-of-record view of the same mapper. | ||
| + | |||
| + | - Open https:// | ||
| + | - Enter your **12-digit Aadhaar** (or 16-digit VID) → captcha → //Send OTP//. | ||
| + | - Type the OTP sent to your **Aadhaar-registered mobile** (the number on your Aadhaar record, not necessarily your current main SIM). | ||
| + | - Read the screen: | ||
| + | * **" | ||
| + | * **" | ||
| + | * **"Not Found / No Record" | ||
| + | |||
| + | **Common error:** //" | ||
| + | |||
| + | ===== Step-by-step: | ||
| + | |||
| + | Useful when you want to confirm the **specific account number** at a specific bank and not just the Aadhaar-level mapper view. | ||
| + | |||
| + | ==== A. Internet / mobile banking ==== | ||
| + | |||
| + | - Log in. | ||
| + | - Look under //Services → Aadhaar Seeding//, //DBT//, or //Linked Schemes//. Several banks (for example Indian Bank and Federal Bank) also run public Aadhaar-seeding status pages on their own websites. | ||
| + | - Read the //DBT enabled// or //seeding// flag. Where shown, also confirm the **NPCI primary** flag — some banks show seeding-yes but NPCI-primary-no, | ||
| + | |||
| + | ==== B. Passbook / mini-statement ==== | ||
| + | |||
| + | Some public-sector banks print **"DBT Account" | ||
| + | |||
| + | ==== C. Branch visit (the gold standard) ==== | ||
| + | |||
| + | Carry: Aadhaar card + passbook + mobile. | ||
| + | |||
| + | Ask the officer: | ||
| + | |||
| + | > //" | ||
| + | |||
| + | Most banks have a one-page **Aadhaar Seeding / DBT Consent Form**. Fill, sign, attach a self-attested Aadhaar copy. Get a stamped acknowledgement with date. | ||
| + | |||
| + | **Service standard:** the branch pushes the seeding request the same day; the NPCI mapper typically reflects it within **a few working days**. Re-check via BASE or myAadhaar after 3-5 days. | ||
| + | |||
| + | ===== What about the old *99*99# USSD check? ===== | ||
| + | |||
| + | Older guides (including an earlier version of this page) recommended dialling **\*99\*99\# | ||
| + | |||
| + | ===== If you are NOT DBT-linked — what to do ===== | ||
| + | |||
| + | ==== Case A: You have one bank account, mapper says Not Found ==== | ||
| + | |||
| + | - Visit the branch (or raise a seeding request yourself on the BASE portal). | ||
| + | - Submit the Aadhaar Seeding + NPCI Mapper Consent form. | ||
| + | - Insist on a written acknowledgement with the request **reference number**. | ||
| + | - Re-check after a few working days on BASE or myAadhaar. | ||
| + | |||
| + | ==== Case B: Mapper points to the wrong / closed bank ==== | ||
| + | |||
| + | This is the **most common DBT failure** in 2024-26. | ||
| + | |||
| + | - Identify the wrong bank from the BASE / myAadhaar status screen. | ||
| + | - Visit your **preferred** bank (the one where you want subsidies) — or use the BASE portal' | ||
| + | - A **fresh seeding request** **overwrites** the mapper. | ||
| + | - If the old bank refuses to cooperate or the request keeps failing, **file a complaint** with the RBI at https:// | ||
| + | |||
| + | ==== Case C: Self-service de-seeding (use carefully) ==== | ||
| + | |||
| + | The BASE portal lets you **de-seed** your Aadhaar from the mapper. This is useful only if you want to **stop credits going to a wrong account** immediately. De-seeding does not auto-link a new account — you still need a fresh seeding request at your preferred bank (via BASE or the branch), or all DBT credits will start failing. | ||
| + | |||
| + | ==== Case D: NPCI says mapper is updated but money still not credited ==== | ||
| + | |||
| + | The credit may be stuck on the scheme side, not the bank side. | ||
| + | |||
| + | - **PM-Kisan**: | ||
| + | - **NSP scholarship**: | ||
| + | - **LPG/ | ||
| + | - **MGNREGA**: | ||
| + | - **Generic DBT**: https:// | ||
| + | |||
| + | If the scheme says " | ||
| + | |||
| + | ===== How to Link Aadhaar with Your Bank Account for DBT? ===== | ||
| + | |||
| + | If the BASE or myAadhaar portal shows your seeding as **Inactive** or **Not Found**, you need to initiate a fresh Aadhaar seeding request. Here is the complete process: | ||
| + | |||
| + | **Option 1 — Online via NPCI BASE portal (self-service): | ||
| + | |||
| + | - Go to [[https:// | ||
| + | - Choose **Aadhaar Seeding** from the citizen services. | ||
| + | - Enter your Aadhaar number, select your bank, and enter your **bank account number**. | ||
| + | - Authenticate with OTP → submit. | ||
| + | - The request routes through your bank for verification. Allow **3–5 working days**. | ||
| + | - Re-check the status on BASE after the waiting period. | ||
| + | |||
| + | **Option 2 — Through your bank's net banking / mobile app:** | ||
| + | |||
| + | - Most major banks offer an **Aadhaar Seeding** or **DBT Registration** option under // | ||
| + | - Enter your Aadhaar number, confirm your account, and submit. | ||
| + | - Some banks require an additional OTP confirmation sent to your registered mobile. | ||
| + | |||
| + | **Option 3 — Branch visit (most reliable, paper trail):** | ||
| + | |||
| + | - Carry: Aadhaar card (or e-Aadhaar), bank passbook, Aadhaar-registered mobile. | ||
| + | - Ask for the **Aadhaar Seeding / NPCI Mapper Consent Form**. | ||
| + | - Fill in: account number, Aadhaar number, consent declaration. | ||
| + | - Attach a self-attested photocopy of your Aadhaar. | ||
| + | - **Get a stamped acknowledgement with date and reference number.** | ||
| + | - The branch pushes the request to the NPCI Mapper via APBS — typically reflected in **3–5 working days**. | ||
| + | |||
| + | **Important — the " | ||
| + | |||
| + | Under UIDAI regulations and RBI directions, banks cannot seed Aadhaar into the NPCI Mapper without your **explicit written consent** (see [[https:// | ||
| + | |||
| + | **After seeding — verify:** | ||
| + | |||
| + | Always re-check on the [[https:// | ||
| + | |||
| + | See also: [[https:// | ||
| + | |||
| + | ===== My DBT Payment Failed — How Do I Fix It? ===== | ||
| + | |||
| + | A DBT payment can fail at multiple stages. Identifying //where// it failed determines //how// you fix it: | ||
| + | |||
| + | ==== Stage 1: Scheme did not release the payment ==== | ||
| + | |||
| + | - Check the **scheme portal** (PM-Kisan, NSP, PFMS, etc.) — if the status shows " | ||
| + | - Common reasons: incomplete application, | ||
| + | - Fix: contact the scheme' | ||
| + | |||
| + | ==== Stage 2: Scheme released payment but APBS/Mapper rejected it ==== | ||
| + | |||
| + | - The scheme sent the credit against your Aadhaar, but the NPCI Mapper either had **no mapping** (Aadhaar never seeded) or pointed to a **closed/ | ||
| + | - Check: [[https:// | ||
| + | - Fix: re-seed your correct account (see [[# | ||
| + | |||
| + | ==== Stage 3: APBS delivered to bank but bank did not credit ==== | ||
| + | |||
| + | - The money reached your bank through APBS but is stuck in the bank's internal reconciliation — sometimes for days or weeks. | ||
| + | - Fix: file a **written complaint at the branch** with the APBS reference number (URN — User Reference Number, visible on the scheme portal). Keep the stamped acknowledgement. Escalate to [[https:// | ||
| + | |||
| + | ==== Stage 4: Payment went to a wrong or closed account ==== | ||
| + | |||
| + | - The mapper pointed to an old/closed account and the credit bounced back or sits in a dormant account. | ||
| + | - Fix: re-seed your active account first, then file a written complaint with the scheme for re-processing of the failed instalment. Attach your BASE status screenshot as proof. | ||
| + | |||
| + | <WRAP center round info 90%> | ||
| + | **Pro tip — the URN (User Reference Number):** Every DBT credit transaction carries a unique **URN** visible on the scheme portal (PM-Kisan, PFMS, etc.). Quote this number in every complaint — it lets the bank trace the exact transaction in the APBS pipeline. Without it, bank staff often say "no record found." | ||
| + | </ | ||
| + | |||
| + | For scheme-specific recovery guides, see: | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | |||
| + | ===== Are PFMS Payments Affected by Aadhaar Seeding? ===== | ||
| + | |||
| + | **Yes — significantly.** The **Public Financial Management System (PFMS)**, hosted at [[https:// | ||
| + | |||
| + | - **PFMS reads the NPCI Mapper:** When a ministry releases a DBT payment through PFMS, the system looks up your Aadhaar in the NPCI Mapper to find the destination bank account. If the mapper is empty or points to the wrong bank, the PFMS payment **fails or goes to the wrong account**. | ||
| + | - **Direct PFMS payments (non-DBT): | ||
| + | - **Scheme payments routed through PFMS + DBT:** PM-Kisan, NSP scholarships, | ||
| + | |||
| + | **How to check if PFMS has your payment:** | ||
| + | |||
| + | - Go to [[https:// | ||
| + | - Enter your Aadhaar or account number to see if a payment has been initiated. | ||
| + | - If PFMS shows " | ||
| + | |||
| + | See our dedicated guide: [[https:// | ||
| + | |||
| + | ===== Why Are My PMAY, MGNREGA or NSAP Payments Not Credited? ===== | ||
| + | |||
| + | Different schemes have different payment pipelines, but they all converge on the **NPCI Aadhaar Mapper**. Here is a scheme-by-scheme breakdown: | ||
| + | |||
| + | ==== PMAY (Pradhan Mantri Awas Yojana) ==== | ||
| + | |||
| + | - PMAY subsidy and instalment payments are routed through PFMS → APBS → NPCI Mapper. | ||
| + | - If your mapper is not seeded or points to the wrong bank, the subsidy fails. | ||
| + | - Check: [[https:// | ||
| + | - See: [[https:// | ||
| + | |||
| + | ==== MGNREGA wages ==== | ||
| + | |||
| + | - MGNREGA wages are paid through the **FTO (Fund Transfer Order)** system via PFMS. Since 2020, Aadhaar-based payments (ABPS) have been progressively mandated. | ||
| + | - If your Aadhaar is not seeded in the NPCI Mapper, your FTO may be rejected or delayed indefinitely. | ||
| + | - Check: [[https:// | ||
| + | - See: [[https:// | ||
| + | |||
| + | ==== NSAP (National Social Assistance Programme) pensions ==== | ||
| + | |||
| + | - NSAP pensions (old-age, widow, disability) are routed through state governments using PFMS and DBT. | ||
| + | - A missing or wrong mapper entry causes pension non-credit. | ||
| + | - Check with your state' | ||
| + | - See: [[https:// | ||
| + | |||
| + | <WRAP center round tip 90%> | ||
| + | **Common thread:** All three schemes — PMAY, MGNREGA, NSAP — ultimately depend on the same **NPCI Aadhaar Mapper**. If your mapper is correct, money flows. If not, no scheme will credit you until you fix the mapper. Start there. | ||
| + | </ | ||
| + | |||
| + | ===== Can I File an RTI for DBT Credit Delays? ===== | ||
| + | |||
| + | **Yes — and it is often the most effective tool.** Public-sector banks are public authorities under **§2(h) RTI Act 2005**, and scheme ministries (Ministry of Rural Development for MGNREGA, Ministry of Housing for PMAY, etc.) are directly covered. Here is the RTI route for DBT delays: | ||
| + | |||
| + | ==== RTI to your bank (for seeding / mapper issues) ==== | ||
| + | |||
| + | - Public-sector banks (SBI, PNB, Bank of Baroda, Canara, etc.) are public authorities. File RTI with the bank's **CPIO**. | ||
| + | - Ask for: seeding date, NPCI Mapper submission date and reference number, mapper primary status, and action taken on your complaint. | ||
| + | - Use the [[https:// | ||
| + | - For private banks (ICICI, HDFC, Axis, etc.), use [[https:// | ||
| + | |||
| + | ==== RTI to the scheme ministry (for payment release delays) ==== | ||
| + | |||
| + | - **MGNREGA: | ||
| + | - **PMAY:** File RTI with the Ministry of Housing and Urban Affairs or Ministry of Rural Development — see [[https:// | ||
| + | - **NSAP:** File RTI with the Ministry of Rural Development (NSAP division) — see [[https:// | ||
| + | - **LPG/ | ||
| + | - **Pension: | ||
| + | |||
| + | ==== Timeline and escalation ==== | ||
| + | |||
| + | The bank or ministry must reply within **30 days under §7(1)**. Silence = deemed refusal. File a **first appeal** within 30 days using the [[https:// | ||
| + | |||
| + | ===== Documents and references ===== | ||
| + | |||
| + | * **Aadhaar card** (physical or e-Aadhaar PDF) — for branch / portal verification. | ||
| + | * **Bank passbook** — to confirm account number + branch IFSC. | ||
| + | * **Aadhaar-registered mobile** — mandatory for OTP on BASE and myAadhaar. | ||
| + | * **Self-attested Aadhaar copy** — if visiting the branch. | ||
| + | * **Scheme reference number** (PM-Kisan registration ID, scholarship application ID, LPG consumer number, PFMS payment ID) — if you are escalating a missing credit. | ||
| + | * **BASE status screenshot / printout** — your single strongest piece of evidence in any complaint or RTI. | ||
| + | * **APBS URN (User Reference Number)** — if the scheme portal shows the payment as processed but your bank has not credited it. | ||
| + | |||
| + | ===== Common mistakes ===== | ||
| + | |||
| + | * **Believing " | ||
| + | * **Not updating the Aadhaar-registered mobile** after losing the old SIM — locks you out of OTPs on both BASE and myAadhaar. | ||
| + | * **Opening a new bank account for a salary, scholarship, | ||
| + | * **Closing the old account before re-seeding the new one** — leaves a gap during which DBT credits fail or bounce back to the scheme. | ||
| + | * **Relying on decade-old USSD instructions** — check on the BASE portal or myAadhaar instead, and treat \*99\*99\# as a fallback at best. | ||
| + | * **Accepting //"DBT issue, contact government"// | ||
| + | * **Not quoting the URN** in complaints — without the APBS reference number, bank staff cannot trace the transaction. | ||
| + | * **Forgetting to re-check BASE after seeding** — bank-side seeding confirmation is not enough; the NPCI Mapper must show " | ||
| + | |||
| + | ===== Sample RTI — to your bank's CPIO ===== | ||
| + | |||
| + | Public-sector banks (SBI, PNB, Bank of Baroda, Canara and the rest) are public authorities under **§2(h) RTI Act 2005**, so you can file an RTI directly with the bank's CPIO. (For a private bank, route your questions through the RBI complaint portal at https:// | ||
| + | |||
| + | < | ||
| + | To, | ||
| + | The Central Public Information Officer, | ||
| + | [Bank Name], | ||
| + | [Bank head office address], | ||
| + | |||
| + | Subject: RTI under §6 — Aadhaar seeding & NPCI mapper status for | ||
| + | account [ACCOUNT NUMBER] held at [BRANCH NAME, IFSC] | ||
| + | |||
| + | Sir/Madam, | ||
| + | |||
| + | Under the Right to Information Act, 2005, I, [Name], holder of | ||
| + | Aadhaar ending xxxx-xxxx-[LAST 4], request the following information | ||
| + | in respect of my account [ACCOUNT NUMBER] at your [BRANCH] branch: | ||
| + | |||
| + | 1. Date on which Aadhaar seeding was carried out at the bank level | ||
| + | for my account. | ||
| + | |||
| + | 2. Date on which the bank submitted the seeding request to NPCI for | ||
| + | | ||
| + | |||
| + | 3. Current status — whether the account is mapped as " | ||
| + | the NPCI Aadhaar Mapper, with date of last update. | ||
| + | |||
| + | 4. Copy of the standard operating procedure followed by the bank | ||
| + | under the DBT Mission' | ||
| + | NPCI mapping. | ||
| + | |||
| + | 5. Reason and authority, if the account is not the NPCI primary | ||
| + | | ||
| + | |||
| + | 6. Action taken on any earlier complaint dated [DATE] (acknowledgement | ||
| + | no. [REF]) regarding non-receipt of DBT credit for [SCHEME]. | ||
| + | |||
| + | 7. Inspection of the relevant file under §2(j)(i) is requested in | ||
| + | case any document above is not provided within the 30-day window | ||
| + | under §7(1). | ||
| + | |||
| + | Fee: ₹10 by IPO / DD attached. | ||
| + | First Appellate Authority: as designated, address to be provided. | ||
| + | |||
| + | Yours faithfully, | ||
| + | [Name] | ||
| + | [Address] | ||
| + | [Mobile, email] | ||
| + | [Date] | ||
| + | </ | ||
| + | |||
| + | The bank must reply within **30 days under §7(1)**. Silence is deemed refusal — file a **first appeal** within 30 days using the [[https:// | ||
| + | |||
| + | ===== Frequently asked questions ===== | ||
| + | |||
| + | ==== Is DBT-linked the same as Aadhaar-linked? | ||
| + | |||
| + | No. // | ||
| + | |||
| + | ==== Can I have more than one DBT-linked account? ==== | ||
| + | |||
| + | No. The NPCI Aadhaar Mapper accepts **exactly one** primary mapping per Aadhaar. Whichever bank most recently submitted a seeding request wins. To switch, submit a fresh seeding request at the bank you prefer, or use the seeding-movement option on the NPCI BASE portal — it overwrites the mapper. | ||
| + | |||
| + | ==== What is the NPCI BASE portal? ==== | ||
| + | |||
| + | **BASE — Bharat Aadhaar Seeding Enabler** — is NPCI's self-service platform at https:// | ||
| + | |||
| + | ==== I have no OTP because my Aadhaar mobile is old. What now? ==== | ||
| + | |||
| + | Your Aadhaar-registered mobile is different from the one you carry. Update the mobile at an **Aadhaar Seva Kendra** (₹50 fee per UIDAI' | ||
| + | |||
| + | ==== My DBT credit went into a closed account. Can I recover it? ==== | ||
| + | |||
| + | Yes. When a credit hits a closed or frozen account, it normally fails and **returns to the originating scheme**. First re-seed your active account (BASE portal or branch), then file a written complaint with the originating scheme (PM-Kisan / NSP / LPG, etc.) attaching your BASE status screenshot and the closed-account proof, and ask for re-processing of the failed instalment. If the money actually sits in a dormant-but-open account (like Sunita' | ||
| + | |||
| + | ==== Does the bank charge for Aadhaar seeding / NPCI mapping? ==== | ||
| + | |||
| + | No. Aadhaar seeding and NPCI mapper updates are **free of charge** — checking your status on BASE and myAadhaar is free too. If a banking correspondent or branch agent asks for money, file a complaint with the RBI at https:// | ||
| + | |||
| + | ==== What is the difference between APBS and NACH? ==== | ||
| + | |||
| + | * **APBS (Aadhaar Payment Bridge System)** — used for **government DBT credits**. Reads the NPCI Aadhaar Mapper. | ||
| + | * **NACH (National Automated Clearing House)** — used for **bulk credits like salary and EMI mandates**. Uses **account number + IFSC**, not Aadhaar. | ||
| + | |||
| + | A scholarship may switch from NACH (your IFSC) to APBS (your Aadhaar) without telling you, exposing the mapper gap. | ||
| + | |||
| + | ==== Can I check my DBT-linked status without an Aadhaar-registered mobile at all? ==== | ||
| + | |||
| + | Yes. Walk into your bank branch with Aadhaar + passbook. The branch can query the **NPCI Aadhaar Mapper** internally through its core banking system. Ask them to print or stamp the status. This is also the fallback when OTPs fail or the portals are down. | ||
| + | |||
| + | ==== Is there an official helpline for DBT issues? ==== | ||
| + | |||
| + | * **UIDAI:** **1947** (toll-free, all India) for Aadhaar and Aadhaar-mobile issues. | ||
| + | * **RBI complaint portal:** https:// | ||
| + | * **CPGRAMS: | ||
| + | * **Scheme helplines: | ||
| + | |||
| + | ==== My bank says "DBT is enabled, complaint not in our scope" | ||
| + | |||
| + | That is a brush-off. If it is a public-sector bank, file an **RTI to the bank CPIO** (sample above) — the reply will show whether the seeding push actually reached the NPCI Mapper or was logged only in the bank's local KYC. Track your deadlines with the [[https:// | ||
| + | |||
| + | ==== How long does Aadhaar seeding take to reflect in the NPCI Mapper? ===+ | ||
| + | |||
| + | Typically **3–5 working days** after the branch or BASE portal submits the request. However, some banks take longer due to internal batching of APBS requests. Always re-check on [[https:// | ||
| + | |||
| + | ==== Will changing my bank account automatically update the NPCI Mapper? ==== | ||
| + | |||
| + | **No — this is a dangerous myth.** Opening a new account at a different bank does //not// automatically move your DBT mapping. The new bank //may// push a seeding request (some do during onboarding), | ||
| + | |||
| + | ==== What happens if I close my DBT-linked bank account? ==== | ||
| + | |||
| + | - DBT credits to a closed account will **fail and return** to the originating scheme. You will not lose the money, but it will not reach you until you fix the mapping. | ||
| + | - **Before closing** a DBT-linked account, always re-seed your new account first. | ||
| + | - If you already closed it without re-seeding: re-seed now via BASE or branch, then contact each scheme (PM-Kisan, NSP, PFMS, etc.) to request re-processing of any failed instalments. Attach your BASE status screenshot as proof. | ||
| + | |||
| + | ==== Can I de-seed my Aadhaar from the NPCI Mapper online? ==== | ||
| + | |||
| + | Yes — the [[https:// | ||
| + | |||
| + | ==== Is Aadhaar seeding mandatory for receiving DBT? ===+ | ||
| + | |||
| + | - **For Central government DBT schemes** (PM-Kisan, scholarships, | ||
| + | - **Legal context:** The Aadhaar Act, 2016 (as amended) permits DBT using Aadhaar. However, if you do not have an Aadhaar, you can still receive benefits through alternate mechanisms (account-number based) per the government' | ||
| + | - See: [[https:// | ||
| + | |||
| + | ==== Does seeding my Aadhaar with the bank affect my privacy? ===+ | ||
| + | |||
| + | Aadhaar seeding into the NPCI Mapper shares your Aadhaar → bank-account mapping with NPCI (the operator) and the banks involved in the APBS pipeline. UIDAI does //not// share your biometric data with banks or NPCI — only the 12-digit Aadhaar number is used for mapper lookup. Under the **Aadhaar Act 2016**, biometric authentication data is encrypted and cannot be stored or shared. If you are concerned about misuse, see [[https:// | ||
| + | |||
| + | ===== Related on RTI Wiki ===== | ||
| + | |||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | |||
| + | ===== Sources ===== | ||
| + | |||
| + | * NPCI — BASE (Bharat Aadhaar Seeding Enabler) portal: [[https:// | ||
| + | * NPCI — corporate site (Consumer → BASE): [[https:// | ||
| + | * UIDAI — myAadhaar Bank Seeding Status: [[https:// | ||
| + | * UIDAI — official website (enrolment, update charges, Aadhaar Act): [[https:// | ||
| + | * DBT Bharat — DBT Mission (operating procedures, scheme-wise DBT): [[https:// | ||
| + | * PFMS — Public Financial Management System (payment tracking): [[https:// | ||
| + | * RBI — complaint management system: [[https:// | ||
| + | * CPGRAMS — central grievance redressal portal: [[https:// | ||
| + | * PM-Kisan beneficiary status: [[https:// | ||
| + | * National Scholarship Portal (NSP): [[https:// | ||
| + | * MGNREGA — official portal (wage/ | ||
| + | * NSAP — National Social Assistance Programme: [[https:// | ||
| + | * PAHAL / LPG subsidy history: [[https:// | ||
| + | * PMAY Urban — beneficiary portal: [[https:// | ||
| + | * PMAY Gramin — beneficiary portal: [[https:// | ||
| + | * Department of Financial Services (Ministry of Finance): [[https:// | ||