Online RTI portals — a 2026 state-by-state comparison
As of April 2026, all 28 states + 8 UTs have an online RTI portal — in principle. In practice, usability varies wildly.
Central RTI Online Portal
rtionline.gov.in remains the best-in-class: fee payment, SMS/email tracking, document upload, auto-FAA, auto-CIC escalation.
State snapshots
- Maharashtra, Karnataka, Kerala, Delhi — full-featured, mirror central standards.
- UP, Bihar, MP — basic portals; SMS tracking weak.
- J&K, Ladakh, Lakshadweep — minimal functionality; manual filing still dominant.
- Gujarat, Tamil Nadu — state-specific but robust.
Issues on state portals
- Fee payment gateway failures (average 8-12% failed transactions per CIC audits).
- Deadline-tracking not auto-escalating.
- CIC second-appeal flow not integrated.
What to do
- Always keep a screenshot + PDF of the submission receipt.
- Where the state portal lacks FAA flow, download acknowledgement and file FAA offline by Speed Post.
- If fee-payment fails, keep the gateway error screenshot; UCO Bank or SBI e-payment typically.
Sources
- CIC audit report on online portals 2024-25.
- rtionline.gov.in and state RTI portals (April 2026 review).
Last reviewed: 25 April 2026.