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Q: Is online RTI faster than postal RTI?

Yes — online RTIs filed at rtionline.gov.in receive a reply within 30 days in 76% of cases, vs 62% for postal RTIs. Online also reaches 67% in the first 15 days vs 38% for post.

Q: What is the deemed-refusal rate for RTIs?

22% for online (rtionline.gov.in), 29% for postal RTIs, 34% for walk-in. 44% on state-government online portals (UP, Bihar, MP).

Q: Why do state RTI portals perform worse than the Central portal?

State portals run hybrid workflows — applications are filed online, printed, handled manually, then re-scanned. Each step is a loss point. Central rtionline.gov.in routes the application directly into the PIO digital inbox with timestamped audit trail.

Q: What is the cost difference between online and physical RTI?

Online: Rs 10 fee + 20 minutes of effort. Physical: Rs 50-70 all-in (fee + IPO charge + stationery + Speed Post) + 90 minutes (travel to Post Office, prep, posting). Online is approximately 5x cheaper and 4.5x faster.

Q: Are appeals more successful for online RTIs?

Yes. First Appeal success rate: 56% for online, 51% for postal, 44% for walk-in. Online RTIs need First Appeal less often (23% vs 32% postal) and escalate to CIC less often (14% vs 22% walk-in).

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