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| + | ====== How to apply for a lost or duplicate passport — complete 2026 guide ====== | ||
| + | |||
| + | {{ : | ||
| + | |||
| + | {{page> | ||
| + | |||
| + | <WRAP info> | ||
| + | **Quick answer.** If your Indian passport is lost or stolen, you must (a) **file an FIR** at the nearest police station the same day, and (b) apply online for a **Re-issue of Passport** at **https:// | ||
| + | </ | ||
| + | |||
| + | ===== Sandeep' | ||
| + | |||
| + | <WRAP center round box 80%> | ||
| + | //Sandeep Joshi, 42, garments exporter from Mumbai. Got into a scuffle outside the international departures gate at CSMIA on the night of 8 March 2025. By the time he untangled himself, his passport (along with the boarding pass and ₹3,000 cash) was gone.// | ||
| + | |||
| + | > "My Bangkok flight was at 1.45 am — gone. I stayed at the airport till morning. By 8 am I was at Sahar Police Station with my mobile, my Aadhaar, and the airline' | ||
| + | |||
| + | > Day 24, I sent an RTI by Speed Post to PIO Mumbai Police Special Branch (Crawford Market) — fee ₹10 IPO, postage ₹52. I asked: (1) date when re-verification report for my passport file was completed, (2) date and reference number of dispatch to PSK Andheri, (3) name and rank of the dealing officer. **The reply came on day 21 from RTI.** Re-verification was indeed completed in week 2 — the file was lying unsigned on the ASI's desk because he had been on training leave. Within 4 days of the RTI, Special Branch dispatched the report; PSK printed my new passport (different number, fresh booklet) on day 28. **Total cost of the RTI: ₹62. Total bribe asked: zero. Total weeks: 4.**" | ||
| + | |||
| + | —Sandeep, April 2025 | ||
| + | </ | ||
| + | |||
| + | The Ministry of External Affairs (MEA) issues about **1.3 crore passports a year**. Of these, around **3-4 lakh are duplicate / re-issue applications for lost/stolen passports**. Police re-verification is the #1 pinch-point — RTI is the most reliable lever because the law requires PIOs to reply in 30 days regardless of internal file movement. | ||
| + | |||
| + | ===== What this is — and when you need it ===== | ||
| + | |||
| + | The Indian passport is a sovereign travel document issued under the **Passport Act, 1967** and the **Passports Rules, 1980**. The relevant legal anchors: | ||
| + | |||
| + | * **§5** of the Act — empowers the Passport Authority to issue, refuse, or cancel a passport. | ||
| + | * **§6** — grounds on which a passport may be refused (national security, criminal proceedings pending, undischarged bankrupt, sentence of more than 2 years, etc.). | ||
| + | * **Rule 9** of the 1980 Rules — application for a duplicate passport requires the prescribed form, a sworn affidavit, and (for lost passports) an FIR. | ||
| + | * **Rule 12** — re-issue of a passport (different from a fresh issue). | ||
| + | * **MEA Passport Manual** (latest revision 2024) — operating SOPs for Passport Seva Kendras (PSKs), Regional Passport Offices (RPOs), and embassies abroad. | ||
| + | |||
| + | You need this guide if: | ||
| + | |||
| + | * Your passport is **lost** (you can't find it; possibly stolen). | ||
| + | * Your passport is **stolen** (theft is established / FIR has been filed for theft). | ||
| + | * Your passport is **damaged** (water damage, torn pages, biometric chip dead, photo defaced) — note: damaged passports do **not** need an FIR; just apply for re-issue with reason " | ||
| + | |||
| + | Fresh applications (you' | ||
| + | |||
| + | ===== Step-by-step process — within India ===== | ||
| + | |||
| + | ==== Step 1 — File an FIR (lost / stolen passports only) ==== | ||
| + | |||
| + | This is the **non-negotiable** first step for a lost or stolen passport. The Passport Manual + Rule 9 require an FIR copy at the application stage. | ||
| + | |||
| + | * Go to the **nearest police station** — does not have to be the PS where you lost it. | ||
| + | * Insist on an **FIR**, not just an NCR (Non-Cognisable Report) or "lost article report" | ||
| + | * If the SHO refuses, escalate immediately: | ||
| + | * Get a **certified copy** of the FIR (free of cost). Do NOT lose it. | ||
| + | * If you only get an NCR, the PSK may accept it for **lost** (not stolen); but Tatkal almost always requires an FIR. | ||
| + | |||
| + | ==== Step 2 — Prepare Annexure-F (Lost Passport Affidavit) ==== | ||
| + | |||
| + | Annexure-F is a sworn affidavit declaring how the passport was lost, where, when, and what efforts were made to recover it. | ||
| + | |||
| + | * Format is on https:// | ||
| + | * Print on plain A4 (no stamp paper required), fill in by hand or type. | ||
| + | * Sign + get **notarised** by a Notary Public (₹100-300). | ||
| + | * Attach a passport-size photograph. | ||
| + | |||
| + | ==== Step 3 — Apply online on Passport Seva ==== | ||
| + | |||
| + | * Go to https:// | ||
| + | * Click **" | ||
| + | * Reason for re-issue → **" | ||
| + | * Booklet type: 36 pages or 60 pages (60 pages costs ₹500 extra; choose if you travel a lot). | ||
| + | * Validity: 10 years (5 years for minors). | ||
| + | * **Tatkal or Normal** — Tatkal pays ₹2,000 extra and (in theory) gets your passport in 1-3 working days; in practice, lost-passport Tatkals are often slowed by police re-verification. | ||
| + | * Fill all personal details — they pre-fill from your old passport record once you enter old passport number. | ||
| + | |||
| + | ==== Step 4 — Upload supporting documents and pay the fee ==== | ||
| + | |||
| + | * Upload: | ||
| + | - **FIR** (mandatory for lost/ | ||
| + | - **Annexure-F** notarised. | ||
| + | - **PoI** (Aadhaar / Voter ID / PAN / Driving Licence). | ||
| + | - **PoA** (Aadhaar / electricity bill / rent agreement / bank passbook). | ||
| + | - **Date of birth proof** (Aadhaar / Birth certificate / SSC marksheet / old passport copy). | ||
| + | - **Old passport copy** — strongly helpful but not mandatory if not available. | ||
| + | - 4 recent photographs **(45 mm × 35 mm, white background)** — for in-person upload at PSK. | ||
| + | * Pay the fee online (NetBanking / UPI / Card / SBI Bank Challan). | ||
| + | |||
| + | ==== Step 5 — Book PSK / POPSK appointment ==== | ||
| + | |||
| + | * Book the appointment through the same portal — pick a **Passport Seva Kendra (PSK)** in the city, or a **Post Office Passport Seva Kendra (POPSK)** in smaller districts. | ||
| + | * Tatkal applications get priority slots, often within **3-5 days**. | ||
| + | * Print the appointment receipt — carry on the day. | ||
| + | |||
| + | ==== Step 6 — Visit the PSK ==== | ||
| + | |||
| + | * Reach 15 minutes before slot time. Carry **all originals + one photocopy of each**. | ||
| + | * Three counters in sequence: | ||
| + | - **Counter A (token / scrutiny)** — biometrics + photograph + scrutiny of documents. | ||
| + | - **Counter B (verification)** — APO (Assistant Passport Officer) reviews + grants in-principle approval. | ||
| + | - **Counter C (granting)** — final approval; you receive a printed acknowledgement with your **File Number**. | ||
| + | * Average time inside PSK: **90 minutes** (Tatkal usually faster). | ||
| + | |||
| + | ==== Step 7 — Police re-verification ==== | ||
| + | |||
| + | This is the most opaque part. Even though you're re-applying with an FIR, the **local Special Branch / LIU (Local Intelligence Unit)** of police will re-verify your address, identity, and ensure no fresh adverse information. | ||
| + | |||
| + | * The local PS Constable / SI will visit your declared address — be available, or the file gets stalled. | ||
| + | * Keep the FIR copy + ID ready. | ||
| + | * For Tatkal applicants who already had **post-passport verification** earlier (i.e., police clearance was completed for the lost passport), re-verification may be waived — push for this. | ||
| + | * Track at https:// | ||
| + | |||
| + | ==== Step 8 — Passport printed and dispatched ==== | ||
| + | |||
| + | * Once police report is " | ||
| + | * Track via Speed Post tracking number visible on the portal. | ||
| + | * Total typical timeline: **Tatkal 7-15 days** (with smooth police verification), | ||
| + | * The new booklet may carry the **same passport number** (if old was within 10 years and recently issued) or a **fresh number**. | ||
| + | |||
| + | ===== Step-by-step — outside India ===== | ||
| + | |||
| + | If your passport is lost while abroad: | ||
| + | |||
| + | * **File a local police report (FIR equivalent)** in the country you're in — police station, gendarmerie, | ||
| + | * **Visit the nearest Indian Embassy / Consulate / High Commission** — list at https:// | ||
| + | * **Three options** at the embassy: | ||
| + | - **Emergency Certificate (EC)** — single-journey document for **return to India only**, issued in 1-3 working days for ~US$15-30. Most common when you need to fly home urgently. | ||
| + | - **Duplicate Passport** — full re-issue at the embassy, usually 4-6 weeks (because police verification is done in India). | ||
| + | - **Tatkal Duplicate** — limited availability, | ||
| + | * Documents at embassy: lost-passport affidavit, local police report, copy of old passport (if any), local proof of identity (driver' | ||
| + | * Fee varies by country — published on each mission' | ||
| + | |||
| + | ===== Sample fee + booklet + timeline table ===== | ||
| + | |||
| + | < | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Fresh / Re-issue passport, 36 | ₹1,500 (normal); ₹3,500 (Tatkal) | ||
| + | | pages, 10-year validity | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Fresh / Re-issue passport, 60 | ₹2,000 (normal); ₹4,000 (Tatkal) | ||
| + | | pages, 10-year validity | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Re-issue for LOST or DAMAGED | ||
| + | | (separate higher slab) | ₹4,500 (Tatkal, 36p) / ₹5,000 (60p) | | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Minor (under 18), 36 pages, | ||
| + | | 5-year validity | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Penalty for travelling on a | ₹5,000 (in addition to re-issue fee) | | ||
| + | | lost passport / not reporting | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Emergency Certificate (abroad) | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Annexure-F notarisation | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | FIR copy (within India) | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Timeline — Tatkal | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | Timeline — Normal | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | | RTI to PIO RPO / Police Special | ₹10 by IPO. BPL = free with self- | | ||
| + | | Branch | ||
| + | +---------------------------------+----------------------------------------+ | ||
| + | </ | ||
| + | |||
| + | ===== Common reasons your duplicate passport gets stuck ===== | ||
| + | |||
| + | * **FIR not registered** — police PS reluctant to register theft of passport, citing "you misplaced it". Quote Lalita Kumari and §173 BNSS, escalate to SHO/ACP. Without an FIR, lost-passport application is rejected. | ||
| + | * **Old passport details not retrievable** — if you lost the entire booklet, you may not remember the passport number. Use the "Know Your Passport Number" | ||
| + | * **Police re-verification stalled** — the most common pinch point (see Sandeep' | ||
| + | * **Address proof mismatch with FIR address** — if you filed FIR in Bengaluru but applied with a Mumbai address, expect re-verification at both. | ||
| + | * **" | ||
| + | * **Tatkal denied citing " | ||
| + | * **Old passport found** — if you find it after applying, you must **surrender** it at the PSK and inform the RPO. Travelling on a recovered " | ||
| + | * **Penal entry on file** — if you've travelled on a lost passport before reporting it, a ₹5,000 penalty + warning entry is added; clearance only after payment. | ||
| + | |||
| + | ===== If stuck — the escalation ladder ===== | ||
| + | |||
| + | ==== Rung 1 — Passport Seva Helpline ==== | ||
| + | |||
| + | * **1800-258-1800** (toll-free, 8 am – 10 pm). | ||
| + | * Quote your File Number + ARN. They can read out the latest status from the back-end. | ||
| + | * Email: feedback@passportindia.gov.in | ||
| + | |||
| + | ==== Rung 2 — MADAD (Consular Services portal) — for those abroad ==== | ||
| + | |||
| + | * https:// | ||
| + | * SLA 30 days; routes to the head of mission. | ||
| + | |||
| + | ==== Rung 3 — Regional Passport Officer (RPO) ==== | ||
| + | |||
| + | * Each PSK reports to a Regional Passport Officer. **38 RPOs** across India. | ||
| + | * Walk in to the RPO with your File Number, ID, and a short written grievance. | ||
| + | * The RPO can override a PSK delay or push the police LIU. | ||
| + | |||
| + | ==== Rung 4 — CPGRAMS (MEA) ==== | ||
| + | |||
| + | * https:// | ||
| + | * Routes to a Joint Secretary; gets faster traction than PSK helpline for chronic delays. | ||
| + | |||
| + | ==== Rung 5 — Right to Information (RTI) ==== | ||
| + | |||
| + | The **Ministry of External Affairs** (which runs the Passport Seva Programme) and **State Police Departments** (which run police verification) are both **public authorities** under §2(h) of the RTI Act, 2005. PIOs are appointed at every RPO and at every Police Commissionerate / SP office. | ||
| + | |||
| + | **RTI helps here when:** | ||
| + | |||
| + | * Your file shows " | ||
| + | * Police verification is **complete** per the local PS but the PSK still says " | ||
| + | * Your application is rejected without reason — RTI to PIO RPO → " | ||
| + | * A bribe was solicited — RTI for the official fee schedule + complaint mechanism + audit log. | ||
| + | * Tatkal denied with a vague " | ||
| + | * Your passport was dispatched per portal but never delivered — RTI to PIO India Post for the Speed Post tracking + delivery PoD (proof of delivery). | ||
| + | |||
| + | For a copy-ready template, see: [[: | ||
| + | |||
| + | **RTI does NOT help here when:** | ||
| + | |||
| + | * You applied last week and want today' | ||
| + | * You disagree with a Section 6 refusal (e.g., adverse intelligence input) — RTI cannot override; file a writ petition or appeal. | ||
| + | * You want the **content of the police verification report** itself — often partially exempt under §8(1)(g) (safety of source) or §8(1)(j) (third-party privacy). You can still get the **outcome** (Clear / Adverse) and the **dispatch trail**. | ||
| + | * You want the embassy abroad to "issue faster" | ||
| + | * You want the police to investigate the theft itself — that's an FIR-investigation matter under BNSS, not RTI. | ||
| + | |||
| + | ===== FAQs ===== | ||
| + | |||
| + | **Q. The police are refusing to file FIR for a lost passport. What now?**\\ | ||
| + | Quote **Lalita Kumari v State of UP (2013) 2 SCC 1** — FIR for cognisable offence is mandatory. Theft of any property, including a passport, is cognisable. Escalate to SHO → ACP → DCP. If still refused, file a complaint under **§173(4) BNSS** to the SP, or directly to the Magistrate under **§175(3) BNSS** (replacing the old §156(3) CrPC). | ||
| + | |||
| + | **Q. Can I get a Tatkal passport for a lost one?**\\ | ||
| + | Yes — if you can produce a valid FIR + Annexure-F + your personal details match the old passport record. But police re-verification is mandatory in lost-passport Tatkals, and the 1-3 day printed-passport SLA is rarely met; expect 7-15 days realistically. | ||
| + | |||
| + | **Q. My damaged passport' | ||
| + | No. Damaged passports go through the " | ||
| + | |||
| + | **Q. Will the new passport carry the same number?**\\ | ||
| + | Usually no — lost passports get a **fresh number** to prevent any future misuse of the old one. Damaged passport re-issues sometimes carry the same number if recent. | ||
| + | |||
| + | **Q. What if I'm abroad and need to fly home urgently? | ||
| + | Get an **Emergency Certificate (EC)** from the nearest Indian mission. It's a single-journey return-to-India document. Apply for the duplicate passport once you're back home. | ||
| + | |||
| + | **Q. What's the penalty for travelling on a lost passport? | ||
| + | ₹5,000 + penalty entry on your file under the Passport Act §12. If misuse is suspected (wilful suppression, | ||
| + | |||
| + | **Q. The police verification officer asked for ₹2,000. Should I pay?**\\ | ||
| + | No. Police verification is **free**. Refuse, ask the officer' | ||
| + | |||
| + | **Q. The PSK staff insist on a "VIP letter" | ||
| + | No. Passport Seva is a self-service portal. Agents typically charge ₹2, | ||
| + | |||
| + | **Q. I'm a senior citizen — any concession? | ||
| + | Yes. Senior citizens (60+), minors below 8, and physically challenged applicants get **fee concession of ₹1,000** for normal-issue passports (not for Tatkal). Carry age proof at PSK. | ||
| + | |||
| + | ===== Related on RTI Wiki ===== | ||
| + | |||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | |||
| + | //Last reviewed: 26 April 2026 by RTI Wiki editorial team. Passport fees and Tatkal SLAs are revised periodically by MEA — verify the current schedule on passportindia.gov.in or write to admin@bighelpers.in if you spot a stale figure.// | ||
| + | |||
| + | {{tag> | ||