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| + | ====== How to apply for Ayushman Vay Vandana Yojana (70+) — complete 2026 guide ====== | ||
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| + | {{page> | ||
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| + | <WRAP info> | ||
| + | **Quick answer.** The **Ayushman Vay Vandana Yojana (AVVY)** — launched 29 October 2024 — gives **every Indian aged 70 years and above**, regardless of income, an **additional health cover of ₹5 lakh per family per year** for hospitalisation at any empanelled hospital under PMJAY. It is **on top of** any existing cover (PMJAY, ESI, CGHS, ECHS, private mediclaim) — the senior 70+ gets ₹5 lakh exclusive top-up. Apply free on **beneficiary.nha.gov.in** or via the **Ayushman App** with Aadhaar e-KYC. The **Ayushman Vay Vandana Card** is a separate dedicated card (purple variant). No income test, no caste, no documents beyond Aadhaar. Existing PMJAY families with 70+ members must do a **fresh enrolment of the 70+ member** to unlock the additional ₹5 lakh. | ||
| + | </ | ||
| + | |||
| + | ===== Krishna Kanta' | ||
| + | |||
| + | <WRAP center round box 80%> | ||
| + | //Krishna Kanta Sharma, 73, retired LIC clerk in Patna, Bihar. Pension ₹17, | ||
| + | |||
| + | > "I have a small LIC mediclaim of ₹2 lakh — but the premium had gone to ₹19,400 a year and I was thinking of cancelling it. In November 2024 my son told me about Ayushman Vay Vandana — he said 'Papa, you are 73, you get ₹5 lakh free, just because you are above 70'. I didn't believe him. We went to the CSC near Boring Road. Operator did Aadhaar fingerprint, | ||
| + | |||
| + | —Krishna Kanta, March 2026 | ||
| + | </ | ||
| + | |||
| + | National Health Authority (NHA) data as of March 2026: over **3.4 crore senior citizens** (70+) have enrolled for the AVVY card across India, against an estimated eligible base of 6 crore. The scheme has authorised over **₹4,200 crore** in claims in its first 17 months — bulk of it for cataract, knee replacement, | ||
| + | |||
| + | ===== What it is — and who is eligible ===== | ||
| + | |||
| + | **Ayushman Vay Vandana Yojana (AVVY)** is a vertical of the **Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB-PMJAY)**. The Cabinet approved it on 11 September 2024; the scheme went live on **29 October 2024** (Dhanteras / Ayurveda Day). | ||
| + | |||
| + | **Eligibility: | ||
| + | |||
| + | * **Age 70 years or above** — that's the **only** criterion. | ||
| + | * **Any Indian citizen** — no income limit, no SECC 2011 dependence, no Below-Poverty-Line requirement. | ||
| + | * **Existing PMJAY beneficiaries** (SECC-listed families) with 70+ members get the **additional ₹5 lakh per family per year — exclusive to the 70+ member(s)**, | ||
| + | * **Senior citizens already covered under CGHS, ECHS, ESIC, or private mediclaim**: | ||
| + | * **No exclusion** for high-income / pension-drawing seniors. | ||
| + | |||
| + | **What is covered:** | ||
| + | |||
| + | * **Cashless secondary + tertiary hospitalisation** at over **30,000 empanelled hospitals** (as of April 2026), including PSU + state hospitals + 13,400+ private hospitals. | ||
| + | * **Over 1,961 health-benefit packages** (HBPs) including cardiac (CABG, angioplasty, | ||
| + | * **Pre-hospitalisation 3 days + post-hospitalisation 15 days** of investigations and medicine. | ||
| + | * **Day-care surgeries** including cataract, dialysis, chemotherapy. | ||
| + | |||
| + | **What is NOT covered:** | ||
| + | |||
| + | * **Outpatient (OPD)** routine consultation and medicines — though many large empanelled hospitals offer some OPD bundling under HBPs. | ||
| + | * **Cosmetic surgery, fertility treatment, hearing aids, spectacles** (some exceptions: hearing aid is now included in revised 2025 HBP for confirmed sensorineural loss). | ||
| + | * **Treatment outside India.** | ||
| + | * **Some items are sub-capped** — implant cost ceilings for knee, hip, cardiac stents (CGHS rates apply). | ||
| + | |||
| + | The legal framework is **Cabinet Decision dated 11 September 2024 + NHA Operational Guidelines AVVY-2024 (revised April 2025)**. | ||
| + | |||
| + | ===== Step-by-step process ===== | ||
| + | |||
| + | ==== Step 1 — Confirm you are eligible (age 70+) ==== | ||
| + | |||
| + | * Your **Aadhaar age** is the deciding document. Date of birth must show 70 years or more on the application date. | ||
| + | * If your Aadhaar shows only "year of birth" (older Aadhaars) — the system treats 1 January of that year as DOB. So if year 1955 is shown and today is April 2026, you are deemed 71. | ||
| + | * If your Aadhaar DOB is incorrect, get it corrected first at an **Aadhaar Seva Kendra** (₹50, 7-15 days). AVVY enrolment with wrong Aadhaar DOB will be rejected later during claim. | ||
| + | |||
| + | ==== Step 2 — Choose how to apply (3 ways) ==== | ||
| + | |||
| + | * **Self-service online** (with Aadhaar mobile + OTP): https:// | ||
| + | * **Mobile app:** " | ||
| + | * **Assisted at CSC / empanelled hospital / Ayushman Mitra desk** at major govt hospitals — free of charge for AVVY. | ||
| + | |||
| + | ==== Step 3 — Self-service enrolment on beneficiary.nha.gov.in ==== | ||
| + | |||
| + | * Open https:// | ||
| + | * Choose **" | ||
| + | * **Scheme:** select " | ||
| + | * **State** + District + Block + Village/ | ||
| + | * The system runs Aadhaar e-KYC (face match or fingerprint with biometric device — most senior phones now support face match). | ||
| + | * Upload (or capture from camera): live photo, mobile number, optional ABHA number. | ||
| + | * Submit. **Auto-approval if Aadhaar age ≥ 70**; AVVY card visible in 3-10 minutes; PDF downloadable immediately. | ||
| + | |||
| + | ==== Step 4 — CSC / hospital assisted enrolment (if you don't use phone) ==== | ||
| + | |||
| + | * Locate nearest CSC: https:// | ||
| + | * Carry: Aadhaar (original), mobile, photograph (also captured live). | ||
| + | * **Cost:** **FREE** — CSCs cannot charge for AVVY enrolment (this is different from other CSC services). If asked for money, refuse and report to grievance@nha.gov.in. | ||
| + | * The operator does Aadhaar e-KYC, captures live photo. Card downloaded and printed (₹30 print charge is permitted). | ||
| + | |||
| + | ==== Step 5 — Download and verify the AVVY card ==== | ||
| + | |||
| + | * Once enrolled, the **Ayushman Vay Vandana Card** (purple variant) is downloadable as PDF. | ||
| + | * Verify: name + DOB + Aadhaar last-4-digits + 12-digit card number + scheme name " | ||
| + | * Save digital copy on phone (in Ayushman App or as PDF). Print one laminated copy and keep with other ID documents. | ||
| + | * **Family members aged 70+** in the same household must each enrol separately — each gets their own card. The **₹5 lakh limit** is per family floater, not per individual; multiple 70+ members in the same family share one ₹5 lakh pool. | ||
| + | |||
| + | ==== Step 6 — Find an empanelled hospital before you need it ==== | ||
| + | |||
| + | * **Hospital locator:** https:// | ||
| + | * **Mobile app** equivalent: Ayushman App → "Find Hospital" | ||
| + | * Filter for **" | ||
| + | * For planned surgery, **call the hospital' | ||
| + | |||
| + | ==== Step 7 — At hospital admission ==== | ||
| + | |||
| + | * Show your **AVVY card** (digital or printed) + **Aadhaar** at the Ayushman Mitra / TPA desk. | ||
| + | * The hospital uploads pre-authorisation request to NHA portal — typically approved within **6-24 hours** for elective; instant for emergencies. | ||
| + | * **Cashless** treatment proceeds. You sign discharge papers; **no payment** to the hospital for covered procedures (any non-package items like premium private rooms are paid out-of-pocket if you choose). | ||
| + | |||
| + | ==== Step 8 — Post-discharge: | ||
| + | |||
| + | * The hospital files the claim with NHA after discharge. Payment goes hospital ↔ NHA — you are not involved. | ||
| + | * If the hospital tries to charge you for a covered procedure, **refuse and call 14555** (NHA helpline) immediately from the hospital itself. | ||
| + | * Save discharge summary, bills, OPD prescriptions for 5 years (in case of audit / future claim). | ||
| + | |||
| + | ===== Sample fee + eligibility + cover table ===== | ||
| + | |||
| + | < | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | Eligibility (AVVY) | ||
| + | | | income / caste / pension status. | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | Cover (per family per year) | ₹5 lakh (top-up, exclusive to 70+). | | ||
| + | | | If household also has PMJAY (SECC), | ||
| + | | | total = PMJAY ₹5L + AVVY ₹5L | | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | Application fee | NIL (free at CSC, hospital, app, web)| | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | Print of card at CSC | ₹30 (regulated) | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | Card validity | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | Hospital network | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | Health benefit packages | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | CGHS / ECHS / ESIC overlap | ||
| + | | | Choose AVVY OR existing scheme. | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | Private mediclaim overlap | ||
| + | | | first up to package rate; balance | ||
| + | | | from private mediclaim. | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | | RTI to NHA for delayed pre-auth | ||
| + | +----------------------------------+--------------------------------------+ | ||
| + | </ | ||
| + | |||
| + | ===== Common reasons enrolment or claim gets stuck ===== | ||
| + | |||
| + | * **Aadhaar shows wrong DOB / only year of birth.** System reads 1 January of that year. If you actually turned 70 mid-year, this works in your favour. If Aadhaar shows you younger than 70, you must update Aadhaar first. | ||
| + | * **Mobile number not linked to Aadhaar.** OTP step fails. Visit Aadhaar Seva Kendra (₹50) and update. | ||
| + | * **Live face capture fails.** Common with cataract / glaucoma patients — try in good light, glasses off. CSC operators have higher-grade cameras; visit one if app fails. | ||
| + | * **CSC operator demands money.** **Free service.** Refuse, report to grievance@nha.gov.in or 14555. AVVY enrolment cannot be charged. | ||
| + | * **Hospital says "AVVY not accepted here" | ||
| + | * **Pre-authorisation rejected.** Hospital must give you a written reason. Common reasons: procedure not in package list, pre-existing condition disclosure missing, bed category mismatch. Appeal via Ayushman Mitra; escalate to NHA helpline. | ||
| + | * **Family has 2+ seniors and they say cover is exhausted.** ₹5 lakh is **family floater** for all 70+ members combined per year, not per individual. If both spouses are 70+, they share the same ₹5 lakh pool. | ||
| + | * **PSU pensioner (CGHS / ECHS / Railways) wrongly told "you are not eligible" | ||
| + | * **State has not yet rolled out** (rare — Delhi was the last large state to integrate, in early 2025). Check status on https:// | ||
| + | |||
| + | ===== If stuck — the escalation ladder ===== | ||
| + | |||
| + | ==== Rung 1 — Ayushman Mitra desk at the hospital ==== | ||
| + | |||
| + | * Every empanelled hospital has a designated Ayushman Mitra (counsellor). They handle pre-auth + claim filing. | ||
| + | * For routine issues — wait time, package query, room category — start here. | ||
| + | |||
| + | ==== Rung 2 — NHA national helpline ==== | ||
| + | |||
| + | * **Toll-free: | ||
| + | * **Email:** grievance@nha.gov.in | ||
| + | * **State Health Agency (SHA):** state-specific number on https:// | ||
| + | * Best for: card not generated, hospital refusing cashless, pre-auth delay > 24 hours. | ||
| + | |||
| + | ==== Rung 3 — PMJAY in-app / portal grievance ==== | ||
| + | |||
| + | * https:// | ||
| + | * **15-day SLA** under NHA Citizen Charter. | ||
| + | * Useful trail; attach screenshots/ | ||
| + | |||
| + | ==== Rung 4 — CPGRAMS ==== | ||
| + | |||
| + | * https:// | ||
| + | * Higher visibility — gets routed to a Joint Secretary level. | ||
| + | |||
| + | ==== Rung 5 — Right to Information (RTI) ==== | ||
| + | |||
| + | The **National Health Authority (NHA)**, the **State Health Agencies (SHAs)**, all **public hospitals**, | ||
| + | |||
| + | **RTI helps here when:** | ||
| + | |||
| + | * Your AVVY enrolment is "in process" | ||
| + | * A hospital refused cashless treatment despite empanelment — RTI to PIO NHA for the empanelment status of the hospital + the SOP for refusal complaints. | ||
| + | * Pre-authorisation was denied but hospital wouldn' | ||
| + | * You want **package rates** for a specific procedure (knee replacement, | ||
| + | * You want **claim status** when the hospital says "claim pending NHA" for many months — RTI for the claim file status. | ||
| + | * **PIO addresses: | ||
| + | - Central: PIO, National Health Authority, 9th Floor, Tower-L, Jeevan Bharati Building, Connaught Place, New Delhi – 110001. | ||
| + | - State: PIO, State Health Agency (HQ in your state capital). | ||
| + | * Fee: ₹10 IPO; BPL = free. | ||
| + | |||
| + | See: [[: | ||
| + | |||
| + | **RTI does NOT help here when:** | ||
| + | |||
| + | * You want **medical opinion** on whether a procedure is " | ||
| + | * You want a **specific brand of stent / implant** — choice of brand is hospital + doctor' | ||
| + | * You want to **add a procedure to the HBP list** — this needs representation to NHA's Health Benefit Package Committee, not RTI. | ||
| + | * You want to **switch from CGHS / ECHS to AVVY permanently** — that's a personal scheme choice, no RTI needed; just don't claim under both. | ||
| + | * Hospital negligence / malpractice claim — go to State Medical Council / Consumer Forum / police FIR; RTI doesn' | ||
| + | |||
| + | ===== FAQs ===== | ||
| + | |||
| + | **Q. I am already a PMJAY (Ayushman Bharat) cardholder under SECC. Do I get extra cover?**\\ | ||
| + | Yes. If you are 70+, you get an **additional ₹5 lakh exclusively for 70+ members** of the family on top of the existing ₹5 lakh family-floater PMJAY cover. Total household pool: up to **₹10 lakh per year** (₹5 L family + ₹5 L senior 70+ exclusive). You must do a **fresh AVVY enrolment** even if your PMJAY card already exists. | ||
| + | |||
| + | **Q. I have CGHS / ECHS / Railway pensioner cover. Should I switch to AVVY?**\\ | ||
| + | You can keep both — but for any single hospitalisation, | ||
| + | |||
| + | **Q. My wife is 68 and I am 73. Does she get cover too?**\\ | ||
| + | Under **AVVY only the 70+ member is covered**. If you both are SECC-listed, | ||
| + | |||
| + | **Q. Can I use AVVY at a private hospital? | ||
| + | Yes — at any of the **13,400+ empanelled private hospitals**. Find one on https:// | ||
| + | |||
| + | **Q. Is AVVY valid in another state if I travel?**\\ | ||
| + | Yes — AVVY is **portable**. You can use the card at any empanelled hospital across India. Carry the digital card + Aadhaar. | ||
| + | |||
| + | **Q. I'm 69 turning 70 next month. Can I apply now?**\\ | ||
| + | No — apply on or after the day you complete 70 years (per Aadhaar DOB). The portal will reject pre-70 applications. | ||
| + | |||
| + | **Q. Cataract surgery cost is showing ₹38,000 in package. My eye doctor says he charges ₹65,000 for premium IOL. Will AVVY cover?**\\ | ||
| + | AVVY covers up to the **package ceiling** (~₹38,000 for cataract with foldable IOL as of 2026). If you choose a premium IOL or single-room category beyond package, the **balance is paid by you** (or by your top-up private mediclaim). The hospital must give you a clear written estimate before surgery. | ||
| + | |||
| + | **Q. What documents do I keep ready for hospital admission? | ||
| + | AVVY card (digital / printed), Aadhaar, mobile (for OTP at admission), past medical records / discharge summaries (for pre-existing condition disclosure), | ||
| + | |||
| + | ===== Related on RTI Wiki ===== | ||
| + | |||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | |||
| + | //Last reviewed: 26 April 2026 by RTI Wiki editorial team. Health Benefit Package rates and empanelment lists are revised periodically by NHA — verify on pmjay.gov.in or write to admin@bighelpers.in if you spot a stale figure or new helpline.// | ||
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| + | {{tag> | ||