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| + | {{htmlmetatags> | ||
| + | |||
| + | ====== How to apply for the Ayushman Bharat (PMJAY) and ABHA card — complete 2026 guide ====== | ||
| + | |||
| + | {{ : | ||
| + | |||
| + | {{page> | ||
| + | |||
| + | <WRAP info> | ||
| + | **Quick answer.** " | ||
| + | * **PMJAY (Ayushman Card)** — health **insurance** of **₹5 lakh per family per year** for secondary + tertiary care at 27,000+ empanelled hospitals. **Eligibility-based** (SECC 2011 list + state-extended categories). Apply at **pmjay.gov.in / setu.pmjay.gov.in** or any CSC. Cost: free at empanelled hospital, ~₹30 at CSC. | ||
| + | * **ABHA (Ayushman Bharat Health Account)** — your **digital health ID** (14-digit) for storing prescriptions, | ||
| + | |||
| + | Helpline: **14555** (PMJAY, 24x7). | ||
| + | </ | ||
| + | |||
| + | ===== Rajesh' | ||
| + | |||
| + | <WRAP center round box 80%> | ||
| + | //Rajesh Kumar Singh, 47, daily-wage construction worker from Lucknow. SECC 2011 lists him as BPL. He had been trying to get an Ayushman Card since 2023.// | ||
| + | |||
| + | > "I went to the CSC three times. Each time the operator typed my Aadhaar number, the screen showed 'name not in SECC list'. I almost gave up. The list had me as ' | ||
| + | |||
| + | —Rajesh, August 2025 | ||
| + | </ | ||
| + | |||
| + | PMJAY (Pradhan Mantri Jan Arogya Yojana) is the world' | ||
| + | |||
| + | ===== What this is + who needs it ===== | ||
| + | |||
| + | **Pradhan Mantri Jan Arogya Yojana (PMJAY)** was launched on **23 September 2018** by the National Health Authority (NHA) under the Ministry of Health & Family Welfare. It provides: | ||
| + | |||
| + | * **₹5 lakh per family per year** of cashless cover | ||
| + | * Coverage for **secondary and tertiary** hospitalisation (1,949 procedure packages) | ||
| + | * Treatment at **27,000+ empanelled hospitals** (public + private) | ||
| + | * No cap on family size, no age limit, no pre-existing exclusion | ||
| + | |||
| + | **Eligibility (PMJAY):** | ||
| + | |||
| + | * **Rural** (SECC 2011): families with at least **one of the 7 deprivation criteria** (kachha house, no adult earner, SC/ST, no land, manual scavenger, etc.) | ||
| + | * **Urban** (SECC 2011): one of **11 occupational categories** (rag picker, beggar, domestic worker, street vendor, construction labour, sweeper, etc.) | ||
| + | * **State-extended schemes**: most states have piggy-backed their schemes onto PMJAY infrastructure — Maharashtra MJPJAY, Karnataka Karnataka Ayushman Yojana, Tamil Nadu Chief Minister' | ||
| + | |||
| + | **ABHA (Ayushman Bharat Health Account)** is a separate, newer system under the **Ayushman Bharat Digital Mission (ABDM, 2021)**. It is: | ||
| + | |||
| + | * A **14-digit health ID** unique to you | ||
| + | * A **digital wallet** for prescriptions, | ||
| + | * Free to create, available to **every Indian citizen** regardless of SECC status | ||
| + | * **Not** insurance — does not pay any hospital bill | ||
| + | |||
| + | People often mix the two. If you want **insurance cover**, you need PMJAY. If you want **digital health records**, you need ABHA. They' | ||
| + | |||
| + | ===== Step-by-step process ===== | ||
| + | |||
| + | ==== Step 1 (PMJAY) — Check eligibility ==== | ||
| + | |||
| + | - Go to https:// | ||
| + | - Enter your **Aadhaar number** + mobile + OTP | ||
| + | - The portal checks the SECC 2011 + state-extended databases | ||
| + | - **If found**: name appears with family member list → proceed to Step 2 | ||
| + | - **If not found**: try the alternate " | ||
| + | |||
| + | If both routes return "not found", | ||
| + | |||
| + | ==== Step 2 (PMJAY) — Visit CSC or empanelled hospital for KYC ==== | ||
| + | |||
| + | After eligibility confirmation: | ||
| + | |||
| + | - Find your nearest **CSC (Common Service Centre)** at https:// | ||
| + | - Carry: **Aadhaar**, | ||
| + | - Operator does fresh photo capture + Aadhaar e-KYC | ||
| + | - Card issued **same day in digital form** (downloadable PDF) | ||
| + | - Physical PVC card dispatched to address in 15-30 days | ||
| + | |||
| + | **Cost: ₹30 at CSC** (govt-fixed fee for the KYC and printing service). **Free at empanelled hospital** — many hospitals run camps where they enrol you while doing your treatment. | ||
| + | |||
| + | ==== Step 3 (PMJAY) — Download and verify ==== | ||
| + | |||
| + | After KYC: | ||
| + | |||
| + | * Login at beneficiary.nha.gov.in → " | ||
| + | * Or use the **Ayushman Bharat app** (Google Play / App Store) | ||
| + | * Verify the family member list — every member should be listed individually | ||
| + | |||
| + | If a family member is missing, raise an **"Add Member" | ||
| + | |||
| + | ==== Step 4 (PMJAY) — Use the card ==== | ||
| + | |||
| + | When you need treatment: | ||
| + | |||
| + | - Go to **any of the 27,000+ empanelled hospitals** (look for the " | ||
| + | - Show the card (digital or physical) at the **Pradhan Mantri Arogya Mitra (PMAM)** desk inside the hospital | ||
| + | - PMAM verifies eligibility, | ||
| + | - Hospital does the treatment cashless | ||
| + | - You pay zero (subject to ₹5 lakh per family per year cap) | ||
| + | |||
| + | Common procedures covered: cardiac surgery, dialysis, chemotherapy, | ||
| + | |||
| + | ==== Step 5 (ABHA) — Create your ABHA Health ID ==== | ||
| + | |||
| + | This is independent of PMJAY: | ||
| + | |||
| + | - Go to https:// | ||
| + | - Click " | ||
| + | - Choose **" | ||
| + | - Enter Aadhaar number + OTP | ||
| + | - Verify mobile (separate OTP) | ||
| + | - Choose ABHA address (like an email — yourname@abdm) | ||
| + | - Done — you get a 14-digit ABHA number | ||
| + | |||
| + | The whole process takes **under 60 seconds**. Free. Available to anyone with Aadhaar + an Indian mobile. | ||
| + | |||
| + | ==== Step 6 (ABHA) — Link health records ==== | ||
| + | |||
| + | After ABHA creation: | ||
| + | |||
| + | * Use the **ABHA app** or any partner app (Practo, Apollo 24/7, eSanjeevani) to link past prescriptions and reports | ||
| + | * When you visit any ABDM-compliant hospital, mention your ABHA — the hospital will automatically push your discharge summary, lab reports, and prescription to your ABHA wallet | ||
| + | * You can share records selectively (consent-based) with new doctors | ||
| + | |||
| + | ==== Step 7 — Empanelled hospital lookup ==== | ||
| + | |||
| + | Before any planned treatment: | ||
| + | |||
| + | * Go to https:// | ||
| + | * Filter by state, district, specialty | ||
| + | * Check whether private or public — for emergencies, | ||
| + | * Note the hospital' | ||
| + | |||
| + | ==== Step 8 — Keep your card details safe ==== | ||
| + | |||
| + | * The PMJAY card should not be shared with non-empanelled " | ||
| + | * Report any unsolicited " | ||
| + | * The card is family-linked — losing physical doesn' | ||
| + | |||
| + | ===== Required documents — quick reference ===== | ||
| + | |||
| + | < | ||
| + | For PMJAY (Ayushman Card): | ||
| + | ----------------------------------------------- | ||
| + | Aadhaar (mandatory) | ||
| + | Ration card (optional but useful) | ||
| + | Mobile number with active OTP Yes | ||
| + | Family ID / RSBY URN (if any) | ||
| + | Income certificate | ||
| + | (e.g., MJPJAY in Maharashtra) | ||
| + | Photo (live capture at CSC/ | ||
| + | Birth certificate of family members For "Add Member" | ||
| + | Cost ₹30 (CSC) or free (empanelled hospital) | ||
| + | |||
| + | For ABHA: | ||
| + | ----------------------------------------------- | ||
| + | Aadhaar (with mobile linked) | ||
| + | OR Driving licence + face match | ||
| + | Active mobile number | ||
| + | Cost Free | ||
| + | Time taken ~60 seconds online | ||
| + | ----------------------------------------------- | ||
| + | </ | ||
| + | |||
| + | ===== Common reasons it gets stuck ===== | ||
| + | |||
| + | - **SECC 2011 list excludes you (data is 13 years old)** — you might be genuinely poor today but the 2011 census didn't capture it. Fix: state Beneficiary Addition + RTI route below. | ||
| + | - **Name mismatch SECC vs Aadhaar** (Rajesh' | ||
| + | - **Family head name only in SECC, others not auto-included**. Fix: file "Add Member" | ||
| + | - **Aadhaar e-KYC failure at CSC** (biometric mismatch, OTP not coming). Fix: update Aadhaar at UIDAI; ask CSC to retry with face-match alternate. | ||
| + | - **CSC operator backlog** — operator says " | ||
| + | - **State portal vs central NHA portal sync issues** — eligibility shows on one but not the other. Fix: try both setu.pmjay.gov.in and the state Health Authority' | ||
| + | - **Hospital refuses to accept card despite empanelment** — happens when hospital owes the State Health Authority money or has been suspended. Fix: complain to 14555; in emergency, escalate to District Health Officer. | ||
| + | - **Pre-authorisation rejected by TMS** — hospital says treatment doesn' | ||
| + | |||
| + | ===== If stuck — what to do ===== | ||
| + | |||
| + | ==== Level 1 — PMJAY helpline 14555 ==== | ||
| + | |||
| + | **14555** is toll-free, 24x7. Hindi, English, and most regional languages. Have your Aadhaar and date of attempt ready. The agent can: confirm SECC eligibility, | ||
| + | |||
| + | State helplines also exist (Karnataka 080-2225-3000, | ||
| + | |||
| + | ==== Level 2 — setu.pmjay.gov.in grievance ==== | ||
| + | |||
| + | Online grievance: https:// | ||
| + | |||
| + | ==== Level 3 — CSC supervisor / VLE escalation ==== | ||
| + | |||
| + | If the local CSC operator is the bottleneck, escalate to the District CSC Manager — phone numbers at https:// | ||
| + | |||
| + | ==== Level 4 — District Implementation Unit (DIU) ==== | ||
| + | |||
| + | Each district has a DIU under the State Health Authority. Walk in with your Aadhaar, ration card, and a written application stating "I am eligible under SECC/state criteria but unable to enrol — please add me manually" | ||
| + | |||
| + | ==== Level 5 — RTI to State Health Authority (SHA) PIO ==== | ||
| + | |||
| + | **RTI works here when:** you have been told "name not in list" despite genuine eligibility, | ||
| + | |||
| + | **RTI does NOT directly help when:** you are simply not eligible under SECC 2011 or state criteria (RTI cannot expand eligibility — for that you need the SHA's " | ||
| + | |||
| + | For card-not-issued cases: file an RTI to the **PIO, State Health Authority** (each state has one — Lucknow for UP, Bengaluru for Karnataka, Chennai for TN, Mumbai for Maharashtra, | ||
| + | |||
| + | - Whether my Aadhaar number ........ is matched in the SECC 2011 / state-extended beneficiary database | ||
| + | - The exact reason for non-issuance of card despite [eligibility] | ||
| + | - The list of documents I need to submit for Beneficiary Addition | ||
| + | - The dealing official' | ||
| + | |||
| + | For hospital denial cases (hospital refuses to admit you despite card), see [[: | ||
| + | |||
| + | For the foundational RTI workflow (template, fee, registered post, deadlines), see [[: | ||
| + | |||
| + | ===== FAQs ===== | ||
| + | |||
| + | **Q. I have an old RSBY card. Is it still valid?**\\ | ||
| + | RSBY (Rashtriya Swasthya Bima Yojana) was subsumed into PMJAY in 2018. Old RSBY beneficiaries are auto-included in PMJAY — but you still need to enrol once at a CSC or empanelled hospital to get the new Ayushman card. | ||
| + | |||
| + | **Q. My income is ₹3 lakh/year. Am I eligible? | ||
| + | PMJAY does **not** use an income test — it uses the SECC 2011 deprivation/ | ||
| + | |||
| + | **Q. Is ABHA mandatory? | ||
| + | No. ABHA is optional. You don't need ABHA to use PMJAY. ABHA is useful for digital health records, especially if you have chronic conditions and visit multiple doctors. | ||
| + | |||
| + | **Q. Will the hospital ask me to pay anything? | ||
| + | At an empanelled hospital, for a covered procedure, **zero**. If the hospital asks for cash, food deposit, or " | ||
| + | |||
| + | **Q. How is the ₹5 lakh divided in my family?**\\ | ||
| + | It's **floating** — usable by any combination of family members in the financial year. If one person uses ₹4.8 lakh, only ₹20,000 remains for the rest until the year resets on 1 April. | ||
| + | |||
| + | **Q. Can I use Ayushman Card outside my home state?**\\ | ||
| + | Yes. PMJAY is **portable across India**. Show the card at any empanelled hospital in any state. | ||
| + | |||
| + | **Q. The portal still says I'm not eligible after RTI confirmed I am. What now?**\\ | ||
| + | Take the RTI reply (a public document) to the District Implementation Unit (DIU) and demand manual addition under the SHA's Beneficiary Addition policy. Most DIUs comply within 7-14 days when shown a written PIO confirmation. | ||
| + | |||
| + | ===== Related ===== | ||
| + | |||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | |||
| + | //Last reviewed: 26 April 2026.// | ||
| + | |||
| + | {{tag> | ||