Ravi applied for a passport in March. The Passport Seva portal showed “Police Verification Report is Adverse.” No one told him why. He visited the Regional Passport Office (RPO), queued for two hours, and got a one-line answer: “Negative verification, please re-apply.” He asked what the remark meant. The counter staff said they did not have the police file. Ravi was stuck — his new job abroad needed the passport in three weeks, and he did not even know what was being held against him.
This is the most common dead-end in the passport system. The police verify your address and antecedents, mark the report “adverse,” and the file goes silent. You are denied a passport without being told the reason. The good news: the Right to Information (RTI) Act lets you pull out that hidden report, read the exact remark, and then answer it. This page shows you how, step by step, with the correct office, the correct fee, the correct form, and the escalation ladder if you are refused.
Direct answer. File two RTI applications — one to the SP Special Branch / CID (the police unit that wrote the report) and one to the Office of the Regional Passport Officer (the MEA office that acted on it). Ask for a copy of the police verification report, the exact adverse remark, the reasons for it, and the officer who recorded it. Fee is Rs. 10. You can also file online at rtionline.gov.in.
A passport is not a gift from the government. The Supreme Court held in Maneka Gandhi v. Union of India, (1978) 1 SCC 248 that the right to travel abroad is part of your personal liberty under Article 21 of the Constitution. Any procedure that takes that liberty away — including refusing or impounding a passport — must be fair, just and reasonable. That means the state cannot deny you a passport in secret. It must give you a reason and a chance to respond.
The Passports Act 1967 builds this fairness in:
So when a police verification comes back “adverse,” the law does not allow the RPO to simply sit on the file. You are entitled to know the reason, and you have a right of appeal. The RTI application is the tool that forces the reason into the open.
The Central Information Commission (CIC) has confirmed this again and again:
Together these decisions say one thing: the adverse police report is your record, and you have a right to see it.
Police verification for a passport is expected to be completed within 21 days of the PV request. This benchmark comes from the MEA-MHA standard operating procedure, and it is confirmed by the CAG Audit Report, Chapter II (2016), by MEA Lok Sabha Question No. 2212, and by the Delhi Police Special Branch SOP. If three weeks pass and the report is still not submitted, that delay itself is a grievance you can raise.
The MEA Citizen's Charter, June 2025 sets the overall service timelines:
| Application type | Timeline |
| — | — |
| Fresh issue | Up to 30 working days (PV period excluded) |
| Re-issue, no pre-PV needed | Up to 7 working days |
| Re-issue, PV required | Up to 30 working days (PV period excluded) |
| Tatkaal | Up to 3 working days |
| Police Clearance Certificate (PCC) | Up to 7 working days (PV period excluded) |
Note the words “PV period excluded.” The service clock pauses while the police verification is running. That is exactly why a stuck or adverse PV can stretch your wait well past a month — and why you must act on it instead of waiting.
Police verification for a passport involves two public authorities, and you should approach both:
A common mistake is to file only at the RPO. The RPO often does not hold the police's working papers — it only holds the forwarded report. Filing at the SP-SB as well gets you the source document, the name of the officer who recorded the remark, and the basis for it.
You can file on paper or online. Online filing is faster and gives you a digital receipt. Go to rtionline.gov.in and select “Ministry of External Affairs → Office of the Regional Passport Officer, [your city]“ for the RPO application. For the police application, file with the state police's online RTI portal or on paper with the SP-SB office.
Fee: Rs. 10. Pay by Indian Postal Order (IPO), demand draft, banker's cheque, or cash. For the CPV Division, MEA (Patiala House, New Delhi), make it payable to “Accounts Officer, Ministry of External Affairs.” For a local RPO, make it payable to “Passport Officer.” BPL card-holders are exempt from the fee (attach a copy of the BPL certificate).
The Passports Act and the RTI Act together give you two legal hooks for your application:
A ready-to-use draft is at RTI template for a Passport Office, 2026. Adapt the questions below.
Whether you file with the SP-SB or the RPO, ask these five questions in plain language:
Sample application (adapt the five questions above):
To: The Public Information Officer,
Office of the SP, Special Branch / CID, [District]
Subject: Application under Section 6, RTI Act, 2005 —
PV report for passport file No. [............]
My passport file No. [............] is shown "Police Verification Report
is Adverse." I am the affected party. Please furnish:
1. Certified copy of the complete PV report, including the adverse remark.
2. The exact adverse remarks and specific reasons — Section 4(1)(d), RTI Act.
3. The source or basis of each adverse remark.
4. Name, designation, and office of the officer who recorded and forwarded it.
5. The representation mechanism — format, receiving officer, time limit.
Fee: Rs. 10 by IPO No. [..] in favour of [payee].
[BPL: certificate enclosed; fee exempt.]
Date: [..] Signature: [..] Name: [..] Address: [..]
This is your escalation ladder: PIO → First Appellate Authority → Information Commission. The Commission's order is binding, and non-compliance can attract a penalty of up to Rs. 25,000 against the PIO.
When the report arrives, read the exact remark. The most common adverse remarks are:
Submit a written representation to the RPO with your rebuttal and supporting documents. Keep a dated copy and the receiving acknowledgement. The RPO is the authority that can reverse the adverse action; the RTI only gets you the proof to build your case.
RTI gets you information; a grievance gets you action. File both. For passport problems inside India, the correct channels are:
If you are an Indian citizen facing a passport or consular problem at an Indian Mission or Post abroad, then — and only then — use MADAD (madad.gov.in), the Consular Services Management System. Note that MADAD's own FAQ states that passport and visa issues are outside its scope; it handles only consular grievances at missions abroad. So for an India-based passport applicant, do not rely on MADAD — use Passport Seva and CPGRAMS instead.
For the broader passport-status RTI route, see Passport status RTI. For the MEA-side angle, see RTI to MEA on police verification. If your adverse PV is for a job or employment verification rather than a passport, the same method applies — see Police verification RTI for employment. And if your passport was refused and you are fighting the rejection itself, the recovery steps are at Recovery after an adverse police verification.
The Digital Personal Data Protection Act, 2023 was partially brought into force on 13 November 2025 through G.S.R. 843(E). Among the provisions now in effect is Section 44(3), which amends Section 8(1)(j) of the RTI Act. The substantive data-principal rights under Sections 3 to 5 of the DPDP Act commence on 14 May 2027.
For your passport PV file this matters in a practical way: the CIC has repeatedly held that the police verification report is your own record, not a third party's personal information, so Section 8(1)(j) cannot be used to deny it to you. That position is reinforced by the Insad, Vasantha Dorai Raj, and Khalid orders above. If an officer cites “personal data” to refuse your request, point to those orders and to the fact that the file is about you.
Last reviewed: 3 July 2026.
If this guide helped you pull a hidden police report into the light, The RTI Playbook walks you through the full method — drafting, filing, appeals, and getting a binding order — for any government office, not just passports.
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