Direct answer. Open passportindia.gov.in → Track Application Status → enter your File Number + Date of Birth. Status updates color-coded: Green (next stage), Amber (waiting), Red (action required). Normal passport SLA: 21 days post police verification. Tatkal: 1-3 days post-PV.
| What you need | File Number from PSK appointment receipt + Date of Birth |
| Official portal | passportindia.gov.in |
| Mobile app | mPassport Seva (Android/iOS) |
| SLA — Normal | 21 working days post Police Verification |
| SLA — Tatkal | 1-3 working days post-PV (no PV in some cases) |
| SLA — Re-issue | 15 days normal, 7 days Tatkal |
| Helpline | 1800-258-1800 (toll-free, 24/7) · MADAD: madad.gov.in |
| Statutory base | Passports Act 1967 + Passport Rules 1980 |
What we hear from RTI Wiki users: Meera, a 31-year-old IT consultant in Pune, applied for Tatkal passport for an urgent UK conference. Status sat at “Police Verification Pending” for 14 days despite Tatkal's 1-3 day SLA. She filed an RTI under §6 (citing §7(1) life-and-liberty 48-hour proviso for urgent travel) to SP-CID Pune asking (a) PV file location, (b) reason for delay beyond 3-day Tatkal SLA, © officer-in-charge contact. Reply in 36 hours showed the file was wrongly routed to a different police station. Re-routed; PV done in 24 hours; passport delivered in time.
Passport Seva: 1800-258-1800 (24/7) · MEA MADAD: madad.gov.in · Email: helpdesk@passportindia.gov.in · Twitter: @PassportSevaMEA
The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.
File an RTI to: Regional Passport Office (RPO) + SP-CID/Special Branch (for PV)
Ask these 5 questions:
→ Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.
→ Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.
→ For deeper case-law on this scenario: Read the full RTI guide for passport status.
To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.
Last reviewed: 25 April 2026.