Quick answer: If a mobile number you never took is sitting in your name, open tafcop.sancharsaathi.gov.in, the Know Mobile Connections in Your Name service on Sanchar Saathi. Enter your 10-digit mobile number, type the captcha, then enter the one-time password sent to that number and select Login. The portal lists the mobile connections issued in your name. Tick This is not my number against any you did not take, or Not required against one you no longer want, then select Report. You get a ticket ID, and your own service is untouched. The flagged connection goes to its operator for re-verification. The official timeline is outgoing services suspended within 30 days, incoming within 45 days, and disconnection within 60 days if it fails. The service is free. This page is citizen guidance only. It is not an official government, regulator, bank, telecom, or insurance page.
A number you never took is unsettling. It does not mean you wait for a letter. Open the portal, read the list, and report what is not yours. The check takes about two minutes and costs nothing.
If the result is unclear, the TAFCOP SIM Check tool on this site walks through each situation, from a connection you do not recognise to a request you reported earlier, and names the official service to use next.
If a fraudster has already used a SIM linked to you, go to SIM swap fraud recovery. If a genuine number is flagged and you receive a KYC warning, follow the SIM re-verification guide to keep your number active.
हिंदी में पढ़ें: TAFCOP पर अपने नाम के SIM कार्ड कैसे जांचें: हिंदी गाइड 2026
This wiki does not list SIMs. The official portal never asks for Aadhaar.
1. TAFCOP login Know mobile connections in your name. tafcop.sancharsaathi.gov.in
2. Sanchar Saathi home Sanchar Saathi home. sancharsaathi.gov.in
You use TAFCOP to see which mobile connections are working in your name, and to report any you did not take. TAFCOP stands for Telecom Analytics for Fraud Management and Consumer Protection. The Department of Telecommunications built it as a consumer portal so that a subscriber could see those connections and choose which to keep. It was rolled out circle by circle, with the Kerala launch announced in April 2022. It now sits inside the Sanchar Saathi portal at sancharsaathi.gov.in under the service name Know Mobile Connections in Your Name.
The official description is short. The service lets a subscriber check the number of mobile connections taken in their name, and report those that are either not required or not taken by them. On 9 September 2026 the Sanchar Saathi dashboard showed 410.90 lakh requests received under this service and 390.18 lakh resolved.
Sanchar Saathi hosts other citizen services too. CEIR blocks a lost or stolen handset by its IMEI number. Chakshu takes reports of suspected fraud calls, SMS and WhatsApp messages. Others check handset genuineness, report an international call that showed an Indian number, and identify your wireline internet provider.
The same services sit in the Sanchar Saathi mobile app, launched on 17 January 2025 for Android and iOS. Installing it is optional. On 3 December 2025 the Government announced that pre-installation by handset makers would not be made mandatory.
Other Sanchar Saathi services can help you verify a bank or financial institution's contact details, find authorised wireline broadband providers by PIN code, and report an overseas call that displayed an Indian number.
Have your phone next to you. The one-time password has to reach the number you type in.
Each row shows one connection and lets you mark it. The total appears at the top of the list.
You need a phone switched on and in network range, a number that is active and KYC-verified in your name, and an internet connection on any device. If your SIM was recently swapped or reissued, first check SIM stopped, swap, and KYC recovery. The check takes about two minutes. There is no fee and no registration.
The portal shows the connections issued against the identity records held for the number you log in with. If you hold more than one number, log in separately with each one.
People ask this because they fear someone used their Aadhaar to take a SIM. The official portal never asks for your Aadhaar number and never displays it. You log in with a mobile number and a one-time password only. The list is the connections issued in your name against the identity records your operators hold. Aadhaar is one of the documents used at the time of issue, which is why people call the result their Aadhaar-linked SIMs. Any website that asks you to type an Aadhaar number to see a SIM list is not the official service.
The count on that list is still what matters. Under Department of Telecommunications instructions, an individual subscriber can hold a maximum of 9 mobile connections in total across all telecom service providers in India. The limit is 6 connections in Jammu and Kashmir, Assam and the North Eastern states. Connections above the limit are disconnected by the service provider, starting with the most recently activated.
To see your own count, log in at tafcop.sancharsaathi.gov.in, read the total at the top of the list, and check every row against the SIMs you actually use.
If the count is higher than the SIMs you use, someone may have used your identity documents to take a connection. Report those numbers straight away, as described below.
If the count looks wrong or shows nothing while you do hold active SIMs, those connections may sit under a different identity, such as a company or a family member. Ask the operator concerned whose records the connection sits under. Aadhaar problems themselves are handled by UIDAI. See Aadhaar biometric locked or authentication failed.
You can also start from sancharsaathi.gov.in and choose Know mobile connections in your name, which opens the same login.
The portal does not disconnect an unknown number on sight. It gives you two report options against each connection. A number you want to keep needs no action. Leave it unmarked and it stays untouched.
Tick the option, then select Report. The portal issues a ticket ID, which also reaches you by SMS. Save it. That is how you track the request afterwards.
A connection in your name is not always the operator's doing. For that distinction, see SIM swap fraud where telecom is not at fault.
The two options, and the Report button, are in the section above. Reporting is what starts the official process. Here it is in order.
Two further official rules matter here. A connection flagged for re-verification cannot be ported to another operator until re-verification finishes. And where a connection was obtained on forged documents, a police complaint or first information report is to be lodged against that subscriber.
If nothing seems to move, do not only refresh the portal. Telecom complaints run on a two-tier mechanism under the Telecom Consumers Complaint Redressal Regulations, 2012. Raise it with the operator's complaint centre first, then appeal to that operator's appellate authority, which every provider must establish in each licensed service area. TRAI publishes the appellate authority details, and the appeal is free. TRAI states that it does not handle individual consumer complaints itself. You can also use the Sanchar Saathi grievance page, or file an RTI application as described below.
Once you have reported a connection as This is not my number, re-verification runs on its own. These steps protect you while it runs.
Your own number, the one you logged in with, is not part of this. The report goes to the provider that issued the flagged connection, and that provider re-verifies the subscriber holding it. The timelines published on sancharsaathi.gov.in are:
An additional 30 days may be given where the subscriber on that connection is on international roaming, has a physical disability, or is in hospital.
Re-verification does not require the same document used when the connection was taken. Any specified proof of identity is accepted, because the point is to establish who the subscriber is. Nothing in this process touches the number you logged in with.
Log back in to tafcop.sancharsaathi.gov.in with the same number, captcha and one-time password, and look up your ticket ID. The table sets out the stages a request passes through, taken from the published re-verification rules.
| Stage | What has happened | What to do |
| :— | :— | :— |
| Reported | The request is in and you hold a ticket ID | Keep the ticket ID and the confirmation SMS |
| Flagged for re-verification | The provider is checking that subscriber's identity | Wait. Porting of that connection is frozen until this ends |
| Outgoing suspended | Outgoing calls and messages stop, due within 30 days | Nothing for you to do on the portal |
| Incoming suspended | Incoming calls and messages stop, due within 45 days | Nothing for you to do on the portal |
| Disconnected | The connection failed re-verification, due within 60 days | Keep the ticket ID as proof |
Treat 60 days as the outer limit, with an extra 30 days allowed in the three situations above. If 90 days pass with no change, write to the operator's appellate authority and keep a copy. For the reported-a-connection and checking-a-previous-request situations, the TAFCOP SIM Check tool sets out the same stages with the action for each. If you are unsure which regulator to approach, see the which regulator to complain to guide.
Two different rules get mixed up here. One is an administrative ceiling on how many connections one person may hold. The other is a criminal offence for taking a SIM by fraud.
The 9-connection ceiling, and 6 in Jammu and Kashmir, Assam and the North Eastern states, comes from Department of Telecommunications instructions rather than from a section of any Act. Where an individual holds more than the limit, the provider disconnects the excess, taking them in the order activated and starting with the most recent.
The criminal side sits in the Telecommunications Act, 2023. Section 42(3)(e) makes it an offence to obtain a subscriber identity module or another telecommunication identifier through fraud, cheating or personation. The punishment under Section 42(3) is imprisonment up to three years, or a fine up to fifty lakh rupees, or both. Section 42(7) makes offences under Section 42 cognizable and non-bailable.
If the worry is that a SIM taken in your name makes you the offender, the Act answers by defining the offence as obtaining the SIM through fraud, cheating or personation. The official FAQ says that where a connection was obtained on forged documents, a police complaint or first information report is to be lodged against that subscriber. A TAFCOP ticket is not a substitute for that complaint.
If the list shows more connections than you took, report the extra ones as This is not my number rather than Not required, so the case is treated as a disputed connection.
Yes. You do not need a state login or a local queue. TAFCOP is a single national service run by the Department of Telecommunications. There is no separate state portal. Whichever telecom circle issued a connection, it appears in the same list and follows the same 30, 45 and 60 day timeline.
Only one rule changes by region. The ceiling per individual is 6 connections in Jammu and Kashmir, Assam and the North Eastern states, against 9 elsewhere in India.
The older address tafcop.dgtelecom.gov.in still circulates in search results and forwarded messages. It was the address given when the portal first appeared. It no longer answers. Checked on 11 September 2026, requests to it time out. The working address is tafcop.sancharsaathi.gov.in.
TAFCOP catches connections taken in your name. SIM swap fraud is a different attack. A fraudster persuades your operator to issue a replacement SIM on your existing number, which redirects your calls and one-time passwords to them. A few habits reduce the risk.
One rule works in your favour. Under the Telecommunication Mobile Number Portability Ninth Amendment Regulations, 2024, in force from 1 July 2024, a unique porting code is not issued if the request comes before seven days have passed since a SIM swap or replacement. A fraudster who swaps your SIM cannot immediately port the number away.
For the full recovery process if a SIM swap has already happened, see SIM swap fraud recovery. For how SMS template tagging helps prevent phishing, see TRAI SMS template variable tagging.
If someone called, texted or messaged you on WhatsApp while pretending to be the Department of Telecommunications, a bank, TRAI, the police or another authority, report that communication on Chakshu. It is also on Sanchar Saathi, at sancharsaathi.gov.in/sfc/.
Chakshu takes three kinds of report. One is suspected fraud communication by call, SMS or WhatsApp. One is unsolicited commercial communication, meaning spam by voice call or SMS. The third is a newer facility, still marked beta, for suspected web links received by SMS, RCS, email or social media. All three say to report within 30 days for action.
Chakshu is not the place to report money already lost. The portal says so plainly and points anyone who has lost money to helpline 1930 or cybercrime.gov.in.
Reports are used as crowd-sourced intelligence rather than as individual cases. In a written reply in the Rajya Sabha on 5 February 2026, the Minister of State for Communications said that, based on 7.7 lakh inputs from citizens, 39.43 lakh mobile connections had been disconnected, 2.27 lakh handsets blacklisted and 1.31 lakh SMS templates blacklisted. The same reply put reports received through Chakshu at 2.08 lakh in 2024 and 5.19 lakh in 2025.
For distinguishing genuine 1600-series calls from spam, see TRAI 1600 series insurance calls. For the WhatsApp and Telegram SIM binding rules that affect fraud detection, see WhatsApp-Telegram SIM binding rules.
If you have reported a connection through TAFCOP and nothing has moved, or you want to know how a connection came to be issued in your name, you can use the Right to Information Act, 2005.
File with the public authority that holds the record.
Put these questions in the application.
You can file it this way.
For step-by-step guidance on drafting and filing, see how to write an effective RTI application. For what an RTI can actually obtain, see what information can RTI get.
TAFCOP and Chakshu are preventive tools. If a connection in your name has already been used for financial fraud or to harass someone, act on several fronts at once. A portal ticket is not a police complaint and not a bank dispute.
For the complete recovery process after SIM swap fraud, see SIM swap fraud recovery. For blocking a lost or stolen SIM card itself, see Block a lost or stolen SIM card. For SIM KYC or swap procedures with your operator, see SIM stopped, swap, and KYC recovery. For AI-driven voice scams, see AI voice scam recovery.
These are the slips that delay a report or send it down the wrong path.
Yes. There is no fee to log in, to see the connections issued in your name, or to submit a report. Open the portal with a working mobile number that can receive the one-time password.
The limit set by Department of Telecommunications instructions is 9 connections per individual across all operators, and 6 in Jammu and Kashmir, Assam and the North Eastern states. Connections above the limit are disconnected by the provider, in the order activated, starting with the most recent. If you did not take the extra ones, mark them as This is not my number so the case is treated as disputed rather than as a voluntary closure.
No. That was the address published when the portal first appeared and it no longer answers. Checked on 11 September 2026, requests to it time out. Use tafcop.sancharsaathi.gov.in, or start from sancharsaathi.gov.in and choose Know mobile connections in your name. Treat any other lookalike address with suspicion.
Work through the form in order. It asks for a 10-digit mobile number, then a captcha confirmed with Validate Captcha, and only then the one-time password, followed by Login. A common mistake is expecting the password before the captcha is accepted. Use the refresh icon if the image is unclear, and Resend OTP if the password does not arrive. The portal is occasionally unavailable, so a server error usually means try again shortly rather than that your number is blocked.
Log back in with the same number and look up your ticket ID. The published timeline is outgoing services suspended within 30 days, incoming within 45 days, and disconnection within 60 days where the connection fails re-verification. An extra 30 days applies if that subscriber is on international roaming, has a physical disability, or is in hospital.
No. Reports can only come from a session authenticated by a one-time password sent to your own number, so nobody can report your connections without access to your phone. Reporting also closes nothing by itself. It triggers re-verification, and a subscriber who proves identity to the operator keeps the connection.
Mark it as Not required. The provider flags it for re-verification and closes it if it is no longer in genuine use. Clearing old connections also helps you stay within the 9-connection limit.
TAFCOP shows the connections issued in your name and lets you report the ones you did not take. CEIR blocks a lost or stolen handset by its IMEI number, whichever SIM is inside it, and helps trace it. Both sit on sancharsaathi.gov.in. Use TAFCOP for a connection problem and CEIR for a missing handset. See also used phone IMEI database check.
The service is built around connections issued to an individual subscriber. A connection taken in a company's name, against company documents, is not issued in your personal name and should not be expected in your list. Check business connections with the operator that issued them.
No. Access depends on a one-time password sent to the number being checked, so you can only see connections tied to a number whose SMS you can receive. That restriction is the privacy protection built into the service.
Zero rows usually means the connections sit against different identity records, for example a company, or a family member who took them. Ask the operator whose identity the connection is registered against. If the Aadhaar record itself is the problem, see Aadhaar deactivated or suspended reactivation guide.
There is no required frequency. Every few months is sensible, and it is worth checking soon after you have given identity documents for any KYC process, applied for a loan, or bought a connection at a retail counter. The check takes about two minutes and is free.
Yes, through the Sanchar Saathi mobile app, launched on 17 January 2025 for Android and iOS. Know Mobile Connections in Your Name is one of its four main features, alongside Chakshu, handset blocking and handset genuineness. The app is optional, and the Government said on 3 December 2025 that it would not require handset makers to pre-install it. The browser version works the same way.
Expertise. The facts here are taken from the Sanchar Saathi portal and its official FAQs, Press Information Bureau releases of the Ministry of Communications, the Gazette text of the Telecommunications Act, 2023, TRAI regulations, and the Right to Information Act and Rules. Every source is listed above.
Experience. The login sequence was read from the live login form at tafcop.sancharsaathi.gov.in. The timelines and report option labels come from the official Sanchar Saathi FAQs. Every figure is attributed to a dated source, and none has been estimated.
Authoritativeness. This is a citizen guidance page, not an official government page. Official information belongs to the Department of Telecommunications, TRAI and UIDAI. RTI Wiki is independent and does not represent any government department.
Trustworthiness. Claims that could not be confirmed against a primary source were removed rather than rounded off. This guide asks for no personal information. Enter your mobile number and one-time password only on the official tafcop.sancharsaathi.gov.in portal.
Last reviewed on: 11 September 2026 | Reviewed by: Dr. Shrawan Kumar Pathak
Want to write a formal complaint or use RTI to track what action was taken? The RTI Playbook walks you through the full process step by step.