Table of Contents

Aadhaar services 2026: updates, PVC, lock and 1947

Aadhaar Services — UIDAI

Quick Reply: UIDAI's resident services run through uidai.gov.in, the myAadhaar portal and the mAadhaar app: enrolment, demographic updates, biometric lock, eKYC, PVC card ordering and the 1947 helpline. Two facts most pages still get wrong: the online address update fee is now Rs 75 (shown on UIDAI's own homepage), and the document update on myAadhaar is free until 14 June 2027 under UIDAI's fee-relaxation order of 13 May 2026. Details, costs and the RTI escalation below.

Aadhaar touches almost every government and financial transaction in India, so the services around it — updating, locking, ordering, verifying — are worth knowing precisely. Everything below was checked against UIDAI's own website on 26 August 2026.

The services, and what they cost today

Helpline for all of it: 1947, listed on UIDAI's homepage.

Biometric lock — the most under-used protection

Aadhaar authentication can use your fingerprints. If a fraudster captures them, they can be replayed — unless the biometrics are locked. UIDAI offers this through the mAadhaar app:

  1. Open mAadhaar, register your Aadhaar, and use Biometric Lock.
  2. Once locked, biometric authentication attempts simply fail — for payments, eKYC, SIM issuance, anywhere.
  3. When you genuinely need a fingerprint authentication, unlock briefly, transact, and re-lock.

Lock, and leave locked. An OTP-based authentication still works for ordinary uses, so the cost of locking is close to zero.

A real example

Dr. Shrawan Kumar Pathak, a retired government doctor, received a call from someone posing as a bank official who already knew his name, phone and partial Aadhaar digits. Nothing was debited, but the scare prompted him to spend ten minutes on the mAadhaar app locking his biometrics. Months later a SIM-swap attempt at a distant shop failed on fingerprint authentication — the shop's device simply declined. He never learnt who tried; the point is that with the lock on, he did not need to.

If a request is stuck

UIDAI runs a grievance system — file through the resident portal or call 1947, and keep the complaint number. When the complaint ages without action, the RTI Act applies to UIDAI as a public authority:

To:
The Central Public Information Officer,
Unique Identification Authority of India,
Bangla Sahib Road, New Delhi

Sir/Madam, under section 6 of the RTI Act 2005,
in respect of grievance No. [NUMBER] dated [DATE],
kindly provide:

1. Current status and stage of the grievance as on
   the date of reply.
2. Name and designation of the officer handling it.
3. Action taken with dates since lodgement, including
   file notings.
4. Reasons for delay beyond the timelines in UIDAI's
   Citizen Charter.
5. The prescribed timeline for this service category
   under the Charter.

Rs. 10 application fee paid to the Accounts Officer.

The Citizen Charter's timelines are the yardstick your RTI quotes — asking for the charter norm and the deviation is far harder to deflect than a bare “why is it delayed”.

Frequently asked questions

Is the address update still Rs 50?

No. UIDAI's homepage currently shows Rs 75 as the fee for the online address update. Treat any page quoting Rs 50 as outdated, and check the portal before paying.

So what is actually free right now?

Enrolment; document update through myAadhaar until 14 June 2027 under the 13 May 2026 order; the mandatory biometric update of children aged 7-15 during the waiver year from 1 October 2025; biometric lock; eKYC.

Can I update my mobile number online?

Mobile update requires a centre visit — it is the one demographic change not fully self-service, precisely because the mobile is the second factor for everything else.

Does the PVC card replace my e-Aadhaar?

No. PVC, e-Aadhaar and mAadhaar are all equally valid forms of Aadhaar; UIDAI's charter treats the PVC card at par with other forms.

Last reviewed: 26 August 2026.