📍 Where to file
| PIO office | PIO, Solid Waste Management BMC (Brihanmumbai Municipal Corporation) Mumbai, Maharashtra |
| BMC portal | https://portal.mcgm.gov.in |
| Filing fee | ₹10 by Indian Postal Order, payable to "Accounts Officer, BMC" |
| Reply deadline | 30 days under §7(1). 48 hours if life/liberty. |
| FAA | Senior officer at BMC, typically Joint/Additional Commissioner |
| SIC for second appeal | Maharashtra State Information Commission · → Contact |
📝 Ready RTI template
To,
The Public Information Officer
Solid Waste Management
BMC (Brihanmumbai Municipal Corporation)
Mumbai, Maharashtra
Subject: RTI under §6(1) — door-to-door coverage / contractor / penalties information
Sir/Madam,
Under §6(1) of the RTI Act, 2005, please provide:
(a) [Specific question 1 — e.g., complaint number XXX, action taken, dates of inspection]
(b) [Specific question 2 — e.g., name of dealing assistant + officer]
(c) [Specific question 3 — e.g., the SOP timeline that was missed]
(d) [Specific question 4 — e.g., copies of relevant orders/work orders]
(e) [Specific question 5 — e.g., contractor name, if work was outsourced]
Filing fee of Rs. 10 is enclosed by way of Indian Postal Order.
I am a citizen of India residing in Mumbai.
Date: [DD-MM-YYYY] Signature: ________
Place: Mumbai Name: [Your name]
Address: [Your full address in Mumbai]
Phone: [Mobile]
⚖ Appeal flow
Day 30 — no reply: deemed refusal (§7(2)). File First Appeal under §19(1) to the FAA (typically Joint/Addl. Commissioner of BMC) within 30 days.
FAA dismisses or no reply in 30-45 days: file Second Appeal to Maharashtra SIC within 90 days (§19(3)).