📍 Where to file
| PIO office | PIO, Water Supply Department BBMP (Bruhat Bengaluru Mahanagara Palike) Bengaluru, Karnataka |
| BBMP portal | https://bbmp.gov.in |
| Filing fee | ₹10 by Indian Postal Order, payable to "Accounts Officer, BBMP" |
| Reply deadline | 30 days under §7(1). 48 hours if life/liberty. |
| FAA | Senior officer at BBMP, typically Joint/Additional Commissioner |
| SIC for second appeal | Karnataka State Information Commission · → Contact |
📝 Ready RTI template
To,
The Public Information Officer
Water Supply Department
BBMP (Bruhat Bengaluru Mahanagara Palike)
Bengaluru, Karnataka
Subject: RTI under §6(1) — tanker booking status / supply schedule / quality test information
Sir/Madam,
Under §6(1) of the RTI Act, 2005, please provide:
(a) [Specific question 1 — e.g., complaint number XXX, action taken, dates of inspection]
(b) [Specific question 2 — e.g., name of dealing assistant + officer]
(c) [Specific question 3 — e.g., the SOP timeline that was missed]
(d) [Specific question 4 — e.g., copies of relevant orders/work orders]
(e) [Specific question 5 — e.g., contractor name, if work was outsourced]
Filing fee of Rs. 10 is enclosed by way of Indian Postal Order.
I am a citizen of India residing in Bengaluru.
Date: [DD-MM-YYYY] Signature: ________
Place: Bengaluru Name: [Your name]
Address: [Your full address in Bengaluru]
Phone: [Mobile]
⚖ Appeal flow
Day 30 — no reply: deemed refusal (§7(2)). File First Appeal under §19(1) to the FAA (typically Joint/Addl. Commissioner of BBMP) within 30 days.
FAA dismisses or no reply in 30-45 days: file Second Appeal to Karnataka SIC within 90 days (§19(3)).