Ramesh sold his old Maruti Swift in January 2026. He signed the papers, handed over the keys, and forgot about it. In June, his phone buzzed: an e-challan of Rs.2,000 for jumping a red light on a road he has never driven on. The car was still registered in his name because the buyer never completed the transfer. The challan sat on the official portal under his vehicle number, and the fine was climbing.
This is a common trap. A challan looks official, so people assume they must pay. But a challan is only an allegation until the police can show the evidence. If the vehicle was sold, or the photo does not match, or the section cited is wrong, you have a real defence. The e-challan portal rarely shows the full picture. To get the proof, you file a Right to Information application.
Direct answer. File an RTI to the Public Information Officer of your Traffic Police wing. Ask for the legal basis, the photo or video evidence, the officer who booked it, and the appeal or compounding route. The PIO must reply within 30 days under Section 7(1) of the RTI Act 2005.
A traffic challan is a notice that says you broke a rule under the Motor Vehicles Act 1988. Since the 2019 amendment (Act 32 of 2019), the fines went up sharply. For example, a general offence under Section 177 now costs Rs.500 for the first time and Rs.1,500 after that, and disobeying orders under Section 179 costs Rs.2,000. Higher fines mean more people want to check whether the challan is correct before paying.
Most disputes fall into three buckets:
In all three, the fix is the same: get the record through RTI, then challenge or compound the challan with proof in hand.
Step 1 — Check the official e-challan portal.
Go to echallan.parivahan.gov.in, the official Ministry of Road Transport and Highways portal. Check challan status by challan number or vehicle number and raise a grievance through the /gsticket/ grievance system. Beware of the fake lookalike domain echallanparivahan.in, which is not a government site. Many disputes end here because the grievance button on the real portal is enough.
Step 2 — If the grievance goes nowhere, file an RTI.
When the portal does not give you the photograph or the officer detail you need, file an RTI application to the PIO of your Traffic Police wing (often the DCP Traffic or the Traffic Police headquarters of your city or State). Cite Section 6(1) of the RTI Act, 2005. The PIO must respond within 30 days under Section 7(1). If the challan was booked by a State police force, the RTI fee is set by your State's RTI Rules, not a single flat Central figure, so check your State SIC fee schedule. BPL applicants are exempt from the fee.
Step 3 — Ask the right questions.
The strength of your RTI is in the questions. Ask for:
Step 4 — If the vehicle was sold, link the transfer records.
Vehicle transfer on sale is governed by Section 50 of the MV Act 1988 read with Rule 55 of the Central Motor Vehicles Rules 1989. The seller reports the transfer in Form 29 within 14 days if the buyer is in the same State, or 45 days in another State. The buyer applies in Form 30 within 30 days. If the buyer never completed the transfer, the seller stays liable for later challans in the records, even though the seller was not driving. In your RTI, attach the signed Form 29 and the sale agreement to show the car had left your hands.
Step 5 — What you will get back, and what stays redacted.
Your own challan photograph and challan records are disclosable to you as the vehicle owner or applicant under the RTI Act. The one limit is third-party personal information: faces of bystanders or other vehicle owners' details may be redacted under Section 8(1)(j) read with the Section 11 third-party procedure, unless you can show a larger public interest. So expect your car and number plate to be visible, but expect strangers' faces and private details to be blurred. That is normal and legal.
Step 6 — Appeal if the PIO stays silent.
If you get no reply within 30 days, or a reply you think is wrong, file a First Appeal under Section 19(1) of the RTI Act with the designated First Appellate Authority, usually within 30 days. If that also fails, you can approach the State Information Commission. This is the escalation ladder: authority, then appellate authority, then the Information Commission.
Step 7 — Settle it in a Lok Adalat if it is compoundable.
Once you have the evidence, decide. If the challan is under a compoundable section (most routine offences are, under Section 200), take it to a Lok Adalat run by your State or District Legal Services Authority under the Legal Services Authorities Act, 1987. No court fee is charged, the award is final and binding, and there is no appeal. For a first-time red-light or no-helmet challan, this is usually cheaper than a full trial. If the offence is non-compoundable, like drunk driving under Section 185, Lok Adalat is not an option and you must defend the case in court.
To: The Public Information Officer
Office of the DCP Traffic / [City] Traffic Police
[City, State]
Subject: Application under Section 6(1) of the RTI Act, 2005 —
Challan record for challan no. [........]
1. Challan number: [........]
2. Vehicle registration number: [........]
3. Date of alleged offence: [........]
Please furnish the following information:
a. The specific section of the Motor Vehicles Act, 1988
under which the challan was issued.
b. The photograph and/or video evidence captured at the
time of the offence.
c. The name, rank and badge number of the officer who
booked the challan.
d. The compounding amount and procedure notified by the
State Government under Section 200 of the MV Act, 1988
for this offence.
e. The registered owner of the vehicle on the date of the
offence, and whether any transfer of ownership was
recorded under Section 50 MV Act / Rule 55 CMVR.
I am the registered owner / applicant. Third-party personal
information may be redacted under Section 8(1)(j) of the RTI Act.
Fee: [Attach fee as per your State RTI Rules, or state
BPL exemption if applicable.]
Date: [........] Signature: [........]
Name: [........]
Address: [........]
Last reviewed: 3 July 2026.
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RTI for traffic challan status — complete guide on checking and disputing challans:
See Traffic Challan RTI and Fake e-Challan Scam.