Table of Contents
Aadhaar update stuck? RTI to UIDAI / regional centre
Direct answer. File RTI to your UIDAI Regional Office (Bengaluru, Chandigarh, Delhi, Guwahati, Hyderabad, Lucknow, Mumbai, Ranchi) asking SRN/EID status, reason for hold, biometrics issue, projected completion. UIDAI is a public authority post-2016 Aadhaar Act.
Legal framework
- Aadhaar Act 2016 + 2019 amendment — UIDAI is a statutory authority covered by RTI.
- UIDAI Enrolment Regulations 2016 — 90-day SLA for update.
- K.S. Puttaswamy v. UoI (2018) — privacy framework.
5 questions to ask
- SRN/EID status as on [date].
- Reason for hold/rejection if any.
- Biometric exception status (if marked).
- Officer-in-charge for grievance escalation.
- Projected update completion date.
Template
To: The Public Information Officer, UIDAI Regional Office Subject: Application under §6 RTI Act 2005 — Aadhaar update / enrolment status My Aadhaar update SRN [..] / Enrolment ID [..] is pending despite the 90-day SLA. Please furnish (1) status, (2) reason for hold, (3) biometric exception flag, (4) officer-in-charge, (5) projected completion. Fee: Rs.10 by IPO/cash.
Common mistakes
- Filing to UIDAI HQ — file to the regional office for your state.
- Not citing SRN/EID — without it, UIDAI cannot trace.
- Asking for someone else's Aadhaar — third-party data is barred under §8(1)(j).
Case law anchors
- CIC/UIDAI/A/2018/000234 — UIDAI is a public authority; SRN status disclosable.
- K.S. Puttaswamy v. UoI (2018) 10 SCC 1 — privacy framework.
Pro tips
- Cross-check the resident.uidai.gov.in/check-aadhaar-status portal first.
- Pair with a 1947 helpline complaint reference.
FAQ
- Q: Is biometric data disclosed? No — §8(1)(j).
- Q: Lost EID slip? RTI can help retrieve via name+DoB+address.
Related reading
Sources
- Aadhaar Act 2016. UIDAI Enrolment Regulations 2016. K.S. Puttaswamy (2018).
Last reviewed: 25 April 2026.