%%DoPT%% RTI Helpdesk — Government of India (2026)

• Phone: 011-24010690
• Address: North Block, New Delhi 110001
• Email: [email protected]
• Hours: Mon-Fri 9:30am-6pm IST

Issues with rtionline.gov.in filing, payment, tracking.

Which department, which PIO for your subject?

Complaint about ministries not publishing 17 categories.

Notifications, circulars, model rules.

Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.

1. Status of my complaint / application no. _____ dated _____ as on date.
2. Name + designation of the officer assigned to my file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of any noting / movement of my file in the past 30 days.
5. Likely date of resolution.

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Last reviewed: 25 April 2026.