Janani Suraksha Yojana Payment Status 2026 (JSY Cash Not Received)

Reviewed on: 2026-06-19.

Janani Suraksha Yojana is a conditional cash transfer scheme under the National Health Mission. The cash benefit is tied to institutional delivery and is coordinated through the health facility where you delivered. Unlike some central schemes, JSY does not operate a beneficiary-facing status portal. The money reaches the mother either through the ASHA worker who accompanied her or, in many states, as a direct credit to her Aadhaar-linked bank account.

Common reasons the payment does not arrive:

• The Mamta card or discharge record at the facility was not properly filled or submitted to the accounts section.
• Your Aadhaar number was not correctly linked to a valid bank account.
• The facility registered the delivery but did not process the claim to the District Health Society within the prescribed timeframe.
• A mismatch between the name or Aadhaar number on the registration form and on your bank account has put the payment on hold.
• The ASHA who brought you to the hospital has not yet collected the cheque or cash from the facility and passed it on to you.
• You delivered at an accredited private facility, and that facility has not sent the claim to the District Health Society.

If none of these apply to your situation, the step-by-step path below will help you locate and recover the payment.

The National Health Mission sets the following benefit rates, which states may supplement with their own top-ups. Verify the current amount on your state health department or state NHM portal before assuming the central rate is the only figure due to you.

Low Performing States are: Uttar Pradesh, Uttarakhand, Bihar, Jharkhand, Madhya Pradesh, Chhattisgarh, Assam, Rajasthan, Odisha, and Jammu and Kashmir.

High Performing States include all other states and Union Territories.

In LPS, all pregnant women who deliver at a government health facility are eligible regardless of income or social category. In HPS, eligibility for cash benefit is limited to women from Below Poverty Line households, Scheduled Castes, or Scheduled Tribes. In both LPS and HPS, BPL, SC, and ST women who deliver at an accredited private institution also qualify.

The ASHA's incentive is separate from the mother's cash and is paid to the ASHA for accompanying the mother, facilitating antenatal visits, and supporting the delivery. If your ASHA received the full payment but did not pass your share to you, that is a recoverable grievance and a valid RTI ground.

Step 1: Ask your ASHA worker

Your ASHA is the first link in the chain. Ask her whether she submitted your details to the facility, whether the claim was processed, and whether she has received any payment on your behalf. Most delays are resolved at this step.

Step 2: Check your bank passbook

Many states now credit the mother's share directly to her Aadhaar-linked bank account via Direct Benefit Transfer. Update your passbook at the bank branch or check your account statement. Look for a credit entry from the date of delivery to around 30-60 days later, labelled with NHM, JSY, or the state health society name.

Step 3: Visit the accounts section of your delivery hospital or Block PHC

Ask the Medical Officer or the accounts section whether your JSY claim was submitted to the District Health Society, and if so, on which date. Request a copy of your Mamta card or the discharge summary that carries the JSY entry. Keep this document; you will need it if you escalate.

Step 4: Contact the District Health Society or Chief Medical Officer

Each district operates a District Health Society under the Chief Medical Officer (CMO). Visit or write to the CMO's office with your name, date of delivery, delivery facility name, and a copy of your discharge summary. Ask them to confirm whether your claim was received and whether a payment has been processed or rejected.

Step 5: Lodge a grievance through the National or State Health Helpline

Many states have a dedicated health helpline. You can also call the national NHM helpline at 1800-180-1104 (verify this number on nhm.gov.in before calling, as helpline numbers are subject to change). When you call, note the complaint reference number the operator gives you.

Step 6: File an RTI application

If the above steps do not resolve the matter within four to six weeks, file an RTI application as described in the section below.

Gather these before you approach the hospital accounts section or the CMO:

• Mamta card or Mother and Child Protection card (filled at registration)
• Discharge summary from the delivery hospital showing date of delivery and whether the delivery was institutional
• Aadhaar card
• Bank passbook or account statement showing the period after your delivery
• Name and contact number of the ASHA who accompanied you
• Any JSY registration receipt or acknowledgement slip if given at registration

Having these ready means the accounts section can look up your record without asking you to return multiple times.

Ask the Medical Officer of the facility to confirm whether a JSY claim was submitted to the District Health Society for your delivery. The facility is responsible for submitting the claim after discharge. If no claim was submitted, the MO can initiate a fresh claim with your discharge records. If the claim was submitted but payment has not come, escalate to the CMO as described above.

Yes, if you are from a BPL, SC, or ST household and the private hospital is accredited under the state health programme. The hospital should have registered your delivery and submitted the JSY claim. Contact the hospital's billing section and ask for the JSY claim reference, then follow up with the District Health Society if payment has not arrived within 60 days.

In HPS, cash eligibility requires that you are BPL, SC, or ST, regardless of which child it is. The national JSY scheme itself does not impose a birth-order restriction in LPS, and in HPS it ties eligibility to category, not child order. However, some states have layered their own birth-order conditions on top. Check your state NHM portal or ask the CMO's office for the state-specific rule.

Ask the hospital to give you the claim reference number and the date of submission to the District Health Society. With that reference, the District Health Society accounts section can tell you whether the claim was approved, how much was sanctioned, and on which date the payment was made. If approved but uncredited, the fault is likely a bank account mismatch. Carry your passbook and Aadhaar to the CMO's office to get the account details corrected.

No. JSY and PMMVY (PM Matru Vandana Yojana) are separate schemes administered by different departments (NHM for JSY and WCD for PMMVY). Resolve each through its own channel. You can, however, use the same Aadhaar-linked bank account for both. If your Aadhaar is not linked to the bank account, update it at the bank before following up on either payment.

This is a recoverable grievance. Write a complaint to the Medical Officer of your Block PHC with the delivery date and the ASHA's name. The Block Health Programme Manager is responsible for supervising ASHA payments. If the PHC does not respond, escalate to the CMO and simultaneously file an RTI asking for the ASHA payment records for your delivery case.

Registration through the ASHA before delivery is the standard process, but some states allow post-delivery registration within a limited period. Ask your ASHA or the facility's Medical Officer whether a late claim is possible under your state's rules. The national guidelines do not prohibit it, but individual state programme implementation plans may set deadlines. This is a question best answered at the district level.

File an RTI to: the Chief Medical Officer / District Health Society under the National Health Mission

Useful questions to ask:

• What is the total JSY cash disbursed from this district in the financial year of your delivery, and how many beneficiaries were covered?
• Was a JSY claim submitted for the delivery of [your name] on [date] at [facility name]? If so, what is the claim reference number and current status?
• If the claim was approved, to which bank account and on which date was the payment credited?
• If the claim was rejected, what was the stated reason, and what is the appeal or re-submission process?
• What is the name and designation of the ASHA assigned to the area where the applicant resides, and what JSY incentive payments were made to that ASHA for deliveries facilitated in the relevant month?

→ Use our free AI RTI Drafter to generate a complete Section 6(1) application.

You can also check whether any pending grievance resolution is linked to your Ayushman Bharat card application if you were enrolled in PMJAY, as some district health offices handle both through the same desk.

If you have delivered a girl child, you may also want to look at Maiya Samman Yojana or Mahtari Vandan Yojana if you live in Chhattisgarh, since those state schemes pay additional benefits beyond JSY.

• National Health Mission - Janani Suraksha Yojana (nhm.gov.in)
• National Health Mission - Maternal Health (nhm.gov.in)

By Dr. Shrawan Kumar Pathak