Table of Contents

How to check EPF balance + claim status (2026 — 5 official methods)

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

· 2026/04/19 05:02

Direct answer. Open passbook.epfindia.gov.in, log in with your UAN + password, click View Passbook for the relevant PF number — your balance + employer-month-wise contributions appear. For claim status: same UAN portal → Online ServicesTrack Claim Status. Or give a missed call to 9966044425 from your UAN-registered mobile. EPFO's service-level agreement (SLA) is 20 working days for claim disposal.

Quick facts

What you need UAN (Universal Account Number) + Aadhaar-linked mobile
Official portal passbook.epfindia.gov.in
Mobile app Umang app (Google Play / App Store) → EPFO services
Missed call 9966044425 (free, instant SMS reply)
SMS EPFOHO UAN ENG to 7738299899 (English; replace ENG with HIN/MAR/etc.)
Claim SLA 20 working days from submission
Helpline 1800-118-005 (toll-free) · employeefeedback@epfindia.gov.in
Statutory base Employees' Provident Fund Scheme 1952 + EPF & MP Act 1952

Step-by-step

  1. Get your UAN from your salary slip OR ask HR. UAN is 12 digits.
  2. Visit unifiedportal-mem.epfindia.gov.in and click Activate UAN (one-time, requires Aadhaar OTP).
  3. Log in to passbook.epfindia.gov.in with UAN + password.
  4. Click View Passbook for your PF account (multiple if you switched jobs). Each entry shows month, employer contribution, employee contribution, balance.
  5. For claim status: go back to main portal → Online ServicesTrack Claim Status. You see Form-19 (final settlement), Form-10C (pension withdrawal), Form-31 (advance) status.
  6. Download passbook PDF for records (top right of passbook view).

Real story from a citizen

What we hear from RTI Wiki users: Ramesh, a 39-year-old IT employee from Bengaluru, switched jobs in 2024 and noticed his old PF account was not transferring. His Form-13 transfer claim sat at “Under Process” for 47 days. He filed an RTI under §6 to the EPFO Regional Office Bengaluru asking (a) date of receipt of Form-13, (b) officer-in-charge, © reason for delay beyond 20-day SLA, (d) projected disposal date. Reply in 28 days revealed the file was held up by missing employer attestation. He chased his old HR; transfer completed in 11 days.

7 reasons your status may be stuck

Pro tips most don't know

Helpline + contact

EPFO toll-free: 1800-118-005 (English/Hindi/regional) · email: employeefeedback@epfindia.gov.in · Twitter: @socialepfo · Umang app helpdesk: 1800-11-1166

If status is delayed beyond SLA — file an RTI

The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.

File an RTI to: EPFO Regional PIO (your jurisdiction)

Ask these 5 questions:

  1. date Form-XX was received
  2. officer currently holding the file
  3. reason for delay beyond 20-day SLA
  4. whether KYC issues flagged
  5. projected disposal date

Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.

Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.

For deeper case-law on this scenario: Read the full RTI guide for pension delay.

Frequently asked questions

Summary + what to do next

To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.

All RTI Wiki tools (free, no login)

Sources

Last reviewed: 25 April 2026.