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How to check Ayushman Bharat (PMJAY) card status + eligibility (2026)

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

· 2026/04/19 05:02

Direct answer. Visit beneficiary.nha.gov.in → enter mobile number → OTP → check eligibility status. Eligible families can download e-card. Search by Aadhaar / name + state. PMJAY covers up to Rs. 5 lakh per family per year for secondary + tertiary care at empanelled hospitals.

Quick facts

What you need Mobile number + Aadhaar (for verification)
Beneficiary portal beneficiary.nha.gov.in
Hospital empanelment hospitals.pmjay.gov.in — search by city/state/specialty
Mobile app Ayushman Bharat (Android/iOS)
Coverage Rs. 5 lakh/family/year, secondary + tertiary care
Helpline 14555 (toll-free, 24/7) · State helplines vary
Email webmaster@nha.gov.in
Statutory base PMJAY Operational Guidelines 2018; SECC 2011 base

Step-by-step

  1. Visit beneficiary.nha.gov.in → Login → enter Mobile Number → OTP.
  2. Search by Aadhaar OR Name + Father's Name + State OR Ration Card Number.
  3. If eligible, your family's details show with Rs. 5 lakh coverage indicator.
  4. Click Download e-Card — PDF with Aadhaar-OTP-protected card.
  5. For hospital admission: present e-card or PMJAY ID to the Pradhan Mantri Aarogya Mitra at the empanelled hospital. Cashless treatment via TPA.
  6. For claim status post-discharge: ask hospital for the claim ID. State Health Agency (SHA) tracks claims; typical settlement 30-90 days.
  7. If not in eligibility list, check State Health Agency for additional state-only schemes (Mukhyamantri Jan Arogya, etc.).

Real story from a citizen

What we hear from RTI Wiki users: Geeta, a 38-year-old domestic worker in Mumbai, took her father (heart attack) to a PMJAY-empanelled hospital. Hospital claimed her father wasn't eligible despite SECC inclusion. Discharge bill: Rs. 1.4 lakh. She filed an RTI to State Health Agency Maharashtra under §6 asking (a) father's eligibility status, (b) hospital empanelment criteria, © why pre-auth was rejected, (d) appeal mechanism. Reply in 24 days confirmed eligibility and revealed hospital had wrongly classified the case as “non-emergency”. Reimbursement of Rs. 1.2 lakh processed in 35 days.

7 reasons your status may be stuck

Pro tips most don't know

Helpline + contact

PMJAY: 14555 (24/7 toll-free) · State Health Agencies have own helplines · WhatsApp: 9223141414 · webmaster@nha.gov.in

If status is delayed beyond SLA — file an RTI

The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.

File an RTI to: State Health Authority (SHA) + National Health Authority (NHA)

Ask these 5 questions:

  1. eligibility (SECC-linked)
  2. hospital pre-auth records
  3. claim status
  4. denial reasons
  5. projected release

Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.

Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.

For deeper case-law on this scenario: Read the full RTI guide for ayushman bharat claim.

Frequently asked questions

Summary + what to do next

To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.

All RTI Wiki tools (free, no login)

Sources

Last reviewed: 25 April 2026.