Recently updated citizen guides, case notes and scheme trackers.
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Train Ticket Refund Rules: IRCTC, TDR and Cancellation 2026
Quick Reply: IRCTC refund delayed or denied? File a TDR under the Railway Refund Rules 2015, then escalate via Rail Madad, RTI, CPGRAMS, Claims Tribunal or consum...
Defence pension wrong or short? How to fix a SPARSH discrepancy
Quick Reply: Defence pension under-paid or wrongly fixed on SPARSH? Raise a grievance, get the PPO and calculation checked through PCDA, escalate to CPENGRAMS, an...
Telecom Complaint to TRAI / DoT 2026
Quick Reply: TRAI does not handle individual complaints. Complain to your operator first, then the appellate authority. Use Sanchar Saathi for SIM fraud, spam, an...
Income Tax Refund Stuck? Grievance Route 2026
Quick Reply: Income tax refund stuck after processing? File a grievance on the e-filing portal, request Refund Reissue, respond to section 245 demand, or escalate...
Cashless Health Insurance Approval Delayed by TPA or Hospital? Do This
When the TPA goes silent or the hospital insurance desk shrugs, you do not have to sit and wait. This guide gives you the exact words to use at the hospital, an e...
Health Claim Rejected for Pre-Existing Disease? Here Is How to Appeal
Your health insurance company says your claim is rejected because of a pre-existing disease — either the waiting period is not over, or they say you did not discl...
Our new Banner to promote RTI — RTI Wiki Citizen Guide 2026
Quick Reply: Here is our new social media banner to promote Right to Information. Thanks for all the links and support for this recent campaign. Here is our new s...