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--- guide:applicant:second-appeal:complaint [2020/01/06 02:20] – Shrawan
+++ guide:applicant:second-appeal:complaint [2020/01/06 02:29] – [Additional guidelines for facilitating disposal of the case:] Shrawan
@@ Line 87: / Line 87: @@
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-==== Complaint Guidelines ====
+====== Complaint Guidelines ======
 The Commission has decided to issue the following guidelines for registration of Complaint as prescribed under Rule 8 and 9 of the RTI Rules, 2012:
@@ Line 117: / Line 117: @@
   - All the documents shall be duly authenticated and verified by the Complainant
 ====== The mandatory time period for filing Complaint: ======
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   - The complaint can be filed immediately if CPIO of Public Authority refuses to accept RTI Application as per RTI Act 2005.
   - After receipt of the reply to RTI application or thirty days after the filing of RTI application and if no reply received
@@ Line 148: / Line 159: @@
   - If the complaint is being filed without submission of RTI application to the Public Authority , the reasons of non -submission of RTI application should be mentioned
-  - The complainant should mention the specific sub- section of section 18 of RTI Act under which the complaint is being filed .
+  - The complainant should mention the specific sub- section of [[act:|section 18 of RTI Act]] under which the complaint is being filed .
   - Provide a copy of proof of submission of copy of complaint to the Public authority, if available
   - If the complaint is made on the ground that information concerning life or liberty was not given within 48 hours as per proviso to Section 7 (1), it should contain reasons for considering the information requested as concerning the life or liberty
   - To give reasons for considering a body as Public authority, if the ground of complaint is that the concerned body was not considering itself to be Public authority
+====== Is a complainant or an appellant entitled to priority in hearing cases? ======
+The complaints and second appeals filed in this Commission under the RTI Act are taken up for hearing in chronological order. However, the Commission in a particular matter may decide to accord precedence depending on the facts and circumstances of the case.
 ===== Help in Filing Complaint: =====