Reviewed on 2026-06-20 by Dr. Shrawan Kumar Pathak.
Quick answer. Open echallan.parivahan.gov.in, choose Check Challan Status, type your vehicle number, challan number or DL number, verify the OTP, then tap Pay Online and settle by UPI or card. Wrong challan? File a grievance on the same portal and note the e-ticket number.
This is a one-page cheat sheet. Skim the row you need, do that step, done. Every portal name and helpline below is from the official Ministry of Road Transport and Highways eChallan site, so you are not guessing.
Go to echallan.parivahan.gov.in and open Check Challan Status. Enter any one of three things you have: your Vehicle Number, the Challan Number printed on a notice or SMS, or your DL Number. Fill the captcha, then enter the OTP sent to your registered mobile. The screen lists every pending challan tied to that vehicle or licence, with the offence, date and amount.
No challan showing? You owe nothing right now. Take a screenshot anyway, since that timestamp is handy proof if a notice turns up later.
The OTP goes to the number linked to your vehicle record. If that number has changed, update it through your RTO so the OTP reaches you. While you are tidying records, our guide on driving licence status and renewal shows how to keep your licence details current.
Found a pending challan you accept? Tap Pay Online beside it. Choose UPI or a debit or credit card, complete the bank step, and wait for the success page. Do not refresh during payment.
If money left your account but the challan still shows pending, do not pay twice. Use Check Pending Transaction on the portal to confirm the status, or email the helpdesk with a screenshot. Fine amounts are set under the Motor Vehicles Act and vary by state and offence, so trust only the figure the portal shows you.
Think the challan is not yours, the photo is a different vehicle, or the offence is wrong? Do not ignore it. Open the Grievance or Complaint link on echallan.parivahan.gov.in and fill the form: your name, phone, email, the challan number, your vehicle or DL number, the state, city and location, the issue type and a short description. You can attach a photo (JPEG, JPG or PNG). Submit, and the system gives you an e-ticket number. Save it. That number is how you track the complaint.
If the e-ticket sits unanswered or the wrong challan still stands, escalate with a Right to Information request to the traffic police or RTO. Ask for the challan evidence on record: the photograph, the GPS or location stamp, the issuing officer's name, and the full e-challan entry. That evidence either clears you or hands you the proof to get the challan cancelled. This is the RTI Wiki way: when a portal stalls, ask for the record.
If the dashboard shows a challan as Sent to Court, you cannot clear it from the eChallan portal alone. It now sits with a virtual court. Go to vcourts.gov.in, the official eCourts Virtual Courts portal, and search by your mobile number, vehicle number or challan number. There you can pay the fine online or choose to contest it before the magistrate.
States hold periodic National Lok Adalat sittings where pending traffic challans can be settled quickly, sometimes with a waiver. The waiver amount and the eligible challans vary by state and by each sitting, so check your state transport or police portal for the next date and the exact terms. Do not rely on a fixed percentage you read on a random website.
Pay or dispute promptly. Unpaid challans are commonly forwarded to a virtual court after a set period, after which only the court route is open. The exact time limit can differ by state, so verify the current limit on your state transport portal rather than assuming a number. Clearing a challan early also keeps your record clean before you sell or transfer the vehicle, which matters during an RC ownership transfer.
While you are on the parivahan ecosystem, two more tasks often come up together. Sort your toll account in our FASTag recharge, KYC and disputes guide, and if a road incident is involved, see how to start a vehicle insurance claim. New to all this and still getting your licence? Begin with how to apply for a driving licence.
Figure: step-by-step flow. If a step stalls, use the grievance or RTI route shown.
Yes. On echallan.parivahan.gov.in you can search by Vehicle Number or DL Number instead of the challan number. Add the captcha and the OTP sent to your registered mobile, and every pending challan for that vehicle or licence appears.
The official site is echallan.parivahan.gov.in, run by the Ministry of Road Transport and Highways. The portal itself warns against fraudulent look-alike websites and apps, so check the address bar and never pay through links sent by strangers.
Open the pending challan on the portal, tap Pay Online, and pay by UPI or by debit or credit card. Wait for the success screen and save the receipt and transaction ID as proof of payment.
Do not pay again. Use Check Pending Transaction on the portal to confirm the status, which often updates within a short while. If it does not, email [email protected] with a screenshot, or call 0120-4925505 between 6 AM and 10 PM.
Use the Grievance or Complaint link on echallan.parivahan.gov.in. Enter your details, the challan and vehicle or DL number, the location and a short description, attach any photo, and submit. You get an e-ticket number to track the complaint.
File an RTI with the traffic police or RTO asking for the challan evidence, including the photograph, location stamp, issuing officer and the e-challan record. That record either clears you or gives you grounds to get the challan cancelled.
It means the challan has moved to a virtual court and can no longer be settled on the eChallan portal alone. Go to vcourts.gov.in to search your case, pay the fine, or contest it before the magistrate.
States hold periodic Lok Adalat sittings that can settle pending challans, sometimes with a waiver. The terms and waiver amount vary by state and by each sitting, so check your state transport or police portal for the next date and the exact rules.