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UAN Activation and EPFO Login in 2026: UMANG Face Auth
Direct answer: EPFO's member portal says direct UAN activation on that portal has been discontinued. For an existing inactive UAN, use the UMANG app, open EPFO Services, select UAN Services Through Face Auth, then choose UAN Activation. Aadhaar-based face authentication and the Aadhaar-linked mobile are used. After activation, use the official EPFO member interface. Never give an OTP or face-auth control to an agent; EPFO's online services are free.
Last reviewed: 13 August 2026.
Before you start
You need your UAN, Aadhaar details, access to the mobile linked with Aadhaar, the UMANG app and the Aadhaar Face RD component required by the app. Check that your name and date of birth in EPFO are capable of matching Aadhaar. Use only official app-store listings and official EPFO links.
Activate an existing UAN
- Open UMANG and select EPFO Services.
- Open UAN Services Through Face Auth.
- Choose UAN Activation for an existing UAN.
- Enter the requested UAN, Aadhaar and mobile details, give informed consent and validate the OTP.
- Complete the live face capture when prompted.
- Save the success message and UAN card or confirmation.
For a new worker who has no UAN, UMANG has a separate UAN Allotment and Activation service. Do not create a second UAN merely because an old UAN will not activate.
Login and safety checks
Open the official member interface directly from EPFO. Set a unique password and verify the mobile shown. After login, check profile data, member IDs, KYC status, employment dates, nominee and passbook. Do not share screenshots containing Aadhaar, UAN, bank account or OTP.
If the face match fails, check lighting, camera permission, Aadhaar Face RD installation and the Aadhaar-linked mobile. If identity data conflicts, use EPFO's profile-correction process rather than repeated random attempts.
Escalate a real failure
Call EPFO helpdesk 14470 for assistance. If the issue persists, file at EPFiGMS with the UAN, error screenshot, date/time, device and exact service selected. EPFO's contact page asks members to email [email protected] only when an EPFiGMS grievance is pending more than 15 days or its quality is unsatisfactory, quoting the grievance reference.
Frequently asked questions
Can I still activate UAN by OTP on the member portal?
The current member portal notice says that facility has been discontinued and directs existing members to UMANG Aadhaar Face Authentication.
My employer already created a UAN. Should I generate another?
No. Use activation for the existing UAN. Multiple UANs can complicate service history and claims.
Is an agent needed for face authentication?
No. The service is designed for members and EPFO warns people to use official portals and free services.