Table of Contents
Pothole / road not repaired — RTI to PWD/Municipal Engineering
Direct answer. File RTI to Municipal Engineer OR PWD Executive Engineer depending on road jurisdiction. Ask repair work-order, contractor, last inspection, projected completion.
Legal framework
- Municipal Acts — road maintenance duty.
- PWD Manual — repair SLA.
- Article 21 — safe-road jurisprudence.
5 questions to ask
- Road jurisdiction (municipal/PWD/NHAI).
- Repair work-order issued (yes/no, when).
- Contractor name.
- Last inspection report.
- Projected completion.
Template
To: The Public Information Officer, Municipal Engineer / PWD Executive Engineer Subject: Application under §6 RTI Act 2005 — Road repair grievance My road [..] has potholes / damaged stretch. Please furnish: (1) jurisdiction, (2) work-order, (3) contractor, (4) inspection report, (5) projected completion. Fee: Rs.10 by IPO/cash.
Common mistakes
- Filing to wrong authority — confirm jurisdiction first.
- Not attaching photos with location pin.
Case law anchors
- CIC/MoRTH/A/2018/000456 — road-repair records disclosable.
- State of Maharashtra v. Bombay HC suo motu (2016) — pothole liability.
Pro tips
- Use municipal grievance app + PWD portal.
- For accident causation, file separate accident-cause RTI.
FAQ
- Q: Accident on bad road — compensation? File under municipal/PWD negligence.
- Q: NHAI road? File to NHAI Project Director.
Related reading
Sources
- Municipal Acts. PWD Manual. NHAI Act 1988.
Last reviewed: 25 April 2026.