Reviewed on: 2026-06-12.
This category has one job: helping you obtain and correct medical records. Case sheets, discharge summaries, operation notes, test reports, immunisation entries and blood bank documentation all belong here. The size of the bill does not. Overcharging, inflated estimates and refund fights live in healthcare billing, and an insurer's decision on your claim lives in insurance.
Your rights over records are firmer than most hospitals let on. The Indian Medical Council professional conduct regulations expect doctors to supply patient records within 72 hours of a request, and most state clinical establishment rules carry a similar duty. Government hospitals, medical colleges and CGHS wellness centres are public authorities, so RTI works there and a patient can seek their own records as a matter of course. Private hospitals are outside RTI, but the state medical council and the clinical establishment authority can act when a hospital refuses to part with records of your own treatment.
Records decide outcomes elsewhere on this site too. A CGHS claim comes back over a missing document, an insurer's portal claims a report was never uploaded, a blood bank dispute turns on a requisition slip. The guides below are the ones where the paperwork itself is the battle.