Quick Reply: The Rajasthan Information Commission sits on Jhalana Link Road, Jaipur, and answers on 0141-2719136 or 0141-2719071. Second appeals go to it within 90 days of the first-appeal order. Rajasthan also runs full online RTI filing at rti.rajasthan.gov.in, so a stuck application can be refiled and tracked without a single phone call.
Commission: Rajasthan Information Commission (the older “RSIC” tag and the rsic.rajasthan.gov.in address are obsolete — the live site is
ric.rajasthan.gov.in).
Address: Jhalana Link Road, OTS-MNIT Chauraha, JLN Marg, Jaipur 302017.
Phones: 0141-2719136 / 0141-2719071.
Portal support: the online RTI portal's technical helpline is 0141-2921314.
Hearings: mostly Jaipur, with video-conference facilities for distant appellants.
What the Commission does
Second appeals under §19(3) — file within 90 days of the FAA order, or of the FAA's deadline passing without one.
Complaints under §18(1) — for offices with no PIO, refused acceptance, or unlawful fee demands.
Powers on finding delay or wrongful denial: direct supply of information, compensation to the appellant, §20 penalty on the PIO (Rs 250 per day, up to Rs 25,000) and recommendation of departmental action.
Jurisdiction: Rajasthan state public authorities — secretariat departments, district collectors and tehsils, police, local bodies, universities, boards, PSUs. Central offices in Rajasthan answer to the CIC.
Rajasthan's online RTI route
rti.rajasthan.gov.in is the state's own RTI portal, listed by DoPT among the official state portals:
Register with basic details, pick the department and office, type the questions, pay the Rs 10 fee online.
File and track the first appeal from the same registration.
Status of application and appeal is visible on the portal — the answer to “what happened to my file” is a lookup, not a phone call.
Portal down or your office unlisted? Paper to the PIO with a Rs 10 IPO works identically in law.
Have the trail in one place:
RTI copy with fee proof and registration/portal number.
PIO reply, or the date the 30-day window closed.
First-appeal copy and the FAA order, or the date its 45-day window closed.
For a complaint (not appeal): proof of refusal or non-acceptance.
If the helpline does not resolve it — file an RTI
A call produces a courtesy; an RTI produces a file noting. Five questions that work:
1. Status of my appeal / complaint no. _____ dated _____ as on today.
2. Name and designation of the officer holding the file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of the file movement in the last 30 days.
5. Date of listing before the Information Commission and the bench.
The AI RTI Drafter fills in the PIO block; the full escalation ladder is in the second-appeal guide.
What happens at the hearing
The notice carries a date and mode — Jaipur bench or video conference; either way, the record speaks louder than argument.
Walk the Commission through four dates: application, reply or silence, first appeal, FAA order or its expiry.
The PIO explains the refusal or delay; an unsupported “§8 exemption” claim usually collapses when the Commission asks for the file.
Orders issue in writing and go up on the Commission's decision search; keep the order number for compliance follow-up.
If the first appeal itself was ignored
A first appeal that drew no order in 45 days is a complete ground for the second appeal — the law treats the silence as the outcome. In the second appeal, say exactly that:
date of the RTI application and fee proof,
date the 30-day reply window closed with no reply,
date of the first appeal to the named FAA,
the 45 days that ran out with no order.
The Commission condones the missing FAA order in these cases as a matter of routine — the delay is the office's, not yours.
Frequently asked questions
Hindi or English?
Both are accepted; Hindi is the working language of the Commission.
Any fee for the second appeal?
None. Appeals to Information Commissions are free across India.
Can I attend the hearing from my district?
Ask for video-conference hearing in your appeal; the Commission regularly allows it.
The PIO says my application went to the "nodal" office. Now what?
§6(3) gives the PIO 5 days to transfer it — hold that timeline in your first appeal, not just the 30-day reply clock.
Central offices in Rajasthan — this Commission or the CIC?
The CIC in Delhi — railways, income tax, banks and central PSUs answer there even when the office sits in Jaipur or Jodhpur.
Can I file the second appeal online?
The state RTI portal carries applications and first appeals; for second appeals, verify the Commission's current module on ric.rajasthan.gov.in — and where it is unavailable, the postal route to Jhalana Link Road with all enclosures is always valid.
Does the Commission fine the PIO automatically?
No — you ask for §20 penalty in your appeal; the Commission then records the delay and decides. Ask plainly, with the dates.