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e-Shram helpline 14434 — unorganised worker (2026)

Quick contact: 14434 (toll-free, multilingual)

Hours: Mon-Sat 8am-8pm

Website: eshram.gov.in

Email: eshram@labour.gov.in

Contact details

When to call

e-Shram registration issues

Aadhaar mobile not linked is most common. Update at UIDAI first.

PMSBY accident insurance claim

Within 30 days of accident via UAN holder bank.

PMSYM pension contribution

Auto-debit from bank. Stop via 14434 only.

Bank account de-linked

Visit bank for NPCI mapping update.

If the helpline does not resolve — file an RTI

Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.

1. Status of my complaint / application no. _____ dated _____ as on date.
2. Name + designation of the officer assigned to my file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of any noting / movement of my file in the past 30 days.
5. Likely date of resolution.

Auto-fill the PIO + your case: Open the RTI Drafter →

Last reviewed: 25 April 2026.