GST refund status is the RFD form trail behind your ARN on gst.gov.in. Read the status meaning first, then decide whether to wait, ticket, or file RTI.
When you file Form RFD-01, the portal issues an Application Reference Number. Every later officer action is a named form on that ARN. Do not refresh the dashboard hoping for a sentence in plain English. Map the status to the form, then act.
The GST portal tutorial lists the officer path and the named statuses. Use this table before you call anyone.
| Portal status | Form | What it means | Your action |
|---|---|---|---|
| Refund Application Filed / Pending for Processing | RFD-01 | Application received. Officer has not finished completeness check | Track the ARN. Officer should acknowledge or issue a deficiency memo |
| Refund Application Acknowledged | RFD-02 | Application found complete | Statutory 60-day clock for the final order starts from a complete application |
| Deficiency Memo Issued | RFD-03 | Officer found gaps. Ledger amount is auto re-credited if it was debited | Read every deficiency. File a fresh RFD-01 after you fix them. A new ARN is generated |
| Bank Account Validation Pending | - | Bank details sent to PFMS | Wait for SMS or email. Do not keep refiling |
| Bank Account Validation Failed | - | IFSC, account name or account number failed PFMS check | Use UPDATE BANK ACCOUNT on the track-status screen |
| Beneficiary Name Confirmed | - | Bank account validated | Application can proceed |
| Provisional Refund Order Issued | RFD-04 | Eligible cases can get 90 percent provisionally | Await RFD-06 for the balance after final check |
| Show Cause Notice Issued | RFD-08 | Officer proposes to reject all or part | Reply in Form RFD-09 within 15 days of the notice |
| Pending for Order-Reply Received | - | Your RFD-09 is on the officer dashboard | Track. Do not file a duplicate refund |
| Pending for Order-Reply not Received | - | You missed the RFD-09 window | Officer can proceed to RFD-06 |
| Refund Sanctioned | RFD-06 | Full claimed amount accepted | Await payment advice RFD-05 |
| Refund Partially Sanctioned | RFD-06 | Part accepted, part rejected | Keep the sanctioned part. Appeal the rejected part |
| Refund Rejected | RFD-06 | Claim rejected | Appeal under CGST Act section 107 |
| Refund Adjusted | RFD-07 Part A | Amount set off against existing dues | Read the demand. Appeal if you dispute it |
| Refund Withheld | RFD-07 Part B | Temporarily held | Ask for the withhold reason on record |
| Payment Advice Issued | RFD-05 | Bank transfer instruction sent to PFMS | Watch the account. Ticket if credit never arrives |
| Refund Disbursed Successfully | - | Credit confirmed | Match the bank statement to the ARN |
What a GST refund ARN is: a unique identifier for one RFD-01 filing. Track that number, not a verbal “my refund”.
CGST Act section 54(7) requires the proper officer to issue the final order within 60 days of a complete application. If a deficiency memo is issued, the time until the memo is excluded and the fresh filing is a new claim. Section 56 interest can apply if the 60-day order is missed. There is no automatic deemed sanction. Silence is not payment. You still have to escalate.
If bank validation failed, the Action column shows UPDATE BANK ACCOUNT. Fix IFSC or account through a non-core registration amendment. That is faster than a new refund filing.
GST tutorial also lists login path Services, Refunds, Track Application Status. Use whichever menu your dashboard currently shows. The ARN is the same.
Stuck-refund flow
① Read the ARN status against the RFD table → ② Fix bank validation or RFD-03 deficiencies → ③ Ticket on selfservice.gstsystem.in → ④ Write to the jurisdictional proper officer → ⑤ RTI the Commissionerate PIO for file noting if still silent
Verb-led steps when the status is stuck
Ticket first when the portal is working but slow. RTI when you need the noting, the officer name, the date the file last moved, or a copy of the deficiency or withhold order that is not on the dashboard.
When a ticket is enough
When RTI is the better tool
File RTI under RTI Act 2005 section 6(1) to the PIO of the Commissionerate that has the refund. The PIO has 30 days under section 7(1). If there is no reply or a refusal, file first appeal under section 19(1).
Subject: RTI Act 2005 section 6(1) - GST refund file [ARN] Please provide: 1. Current status of refund application ARN [number], GSTIN [number]. 2. Date of filing, date of RFD-02 or RFD-03 if issued, and date last acted upon. 3. Name and designation of the officer with whom the file is pending. 4. Copy of deficiency memo, show-cause notice, withhold order or sanction order, if any. 5. If no order is issued, the noting that records the reason for delay.
Draft with the AI RTI Drafter. Appeal with the First Appeal Builder.
A deficiency memo in Form RFD-03 means the application was incomplete. Official GST help says you then file a fresh refund application. A new ARN is generated. Amounts debited for that claim are auto re-credited. You can reuse the same supporting documents in the fresh filing after you fix every listed gap.
Do not keep arguing on the old ARN after RFD-03. Read the memo. Fix all listed deficiencies. File again.
Provisional refund in Form RFD-04 is available for listed categories, including export-related claims and inverted tax structure, where the applicant is eligible. GST help says the officer may issue RFD-04 within 7 days from acknowledgement, up to 90 percent of the claimed amount. Final order is still RFD-06. Eligibility is not a promise for every GSTIN. If the officer sends the claim to full scrutiny, track RFD-06.
If you receive RFD-08, reply in RFD-09 within 15 days of the notice, or within the extra time the officer allows. After RFD-06, you cannot file RFD-09 on that ARN.
If RFD-06 rejects the claim, file Form GST APL-01 within three months of the order under section 107 of the CGST Act.
Illustrative scenario. A refund sits on “Pending for Processing” with no RFD-02. The taxpayer files a ticket with the ARN. If the ticket returns no officer name and no noting, RTI to the Commissionerate PIO asks for the date the file was assigned and the last action. That is a file-movement request, not a demand to sanction money.
On gst.gov.in go to Services, Track Application Status, Module Refund, enter the ARN. Login adds tax period, claimed amount and PDFs.
RFD-01 is the refund application. Filing it creates the ARN. Later officer actions attach to that ARN as RFD-02 through RFD-09.
After RFD-02 the officer still has to examine the claim and issue RFD-06. Section 54(7) sets 60 days from a complete application. If that window passes, ticket, write to the officer, then RTI for the noting.
Download the memo. Fix every listed gap. File a fresh RFD-01. The portal generates a new ARN. Debited amounts are auto re-credited.
Open Track Application Status for that ARN and use UPDATE BANK ACCOUNT. Correct IFSC or the account that matches the PAN name. Do not file a new refund only to change the bank line.
Use a ticket for dashboard and bank-validation issues. Use RTI when you need the file noting, officer name, withhold reason, or proof that the file has not moved after RFD-02.
Yes. gst.gov.in, Services, Track Application Status, Module Refund, enter ARN. Login is needed for amounts, PDFs and replies.
File Form GST APL-01 within three months of the RFD-06 order under section 107 of the CGST Act. File on the common portal.
Reviewed for RTI Wiki by Dr. Shrawan Kumar Pathak.