§20(1) penalty is mandatory if PIO is found to have delayed/denied without reasonable cause. Often filed alongside second appeal.
Filed before Information Commission with second appeal OR separately.
FREE.
IC decides on §19(3) merits + §20 penalty in same order usually.
Forms get “lost”, “incomplete”, “wrong section” — RTI brings out the actual file noting and officer name, which usually resolves the issue within 15 days.
Auto-fill the PIO + your case: Open the RTI Drafter →
Last reviewed: 25 April 2026.