Quick Reply: A shop spilling onto the footpath, a wall over a storm drain, a hut on park land — every municipal Act makes the civic body the remover of encroachments. Complaint first, in writing or on the city's app. When the file goes quiet, an RTI asking for the action-taken report and the removal status moves it faster than any office visit, because somebody has to sign the answer.
Last reviewed: 26 August 2026. Duties and routes summarised from municipal Act provisions and the Supreme Court's street-encroachment law.
Any structure, storage or occupation that takes over land reserved for public use:
The land is public, so the injury is to everyone — and the law arms any resident to complain, not only the neighbour.
A complaint without a docket number does not exist. A complaint with one starts a paper trail the RTI below will walk.
To, The Public Information Officer, [Municipal Corporation / Municipality] Subject: Information under §6(1), RTI Act 2005 — encroachment complaint no. ____ Please provide: 1. The action taken on my complaint dated ____ regarding encroachment at [location]. 2. The survey of that encroachment conducted — date, officer, and findings. 3. The removal notice issued to the occupier, its date, and the compliance deadline given. 4. If no notice was issued: the reason recorded. 5. The prescribed timeline for acting on encroachment complaints of this class, and my file's position against it. 6. The number of encroachment-removal actions carried out in this ward in the last year. ₹10 IPO enclosed. [Name, address, signature, date]
Questions 1 to 5 push your file; question 6 puts your ward's record on paper, which is where corporators and commissioners start caring.
1. **Ward Engineer and Assistant Engineer**, in writing, quoting the complaint number. 2. **Zonal Deputy Commissioner or ward committee** — most cities route encroachment grievances here. 3. **Municipal Commissioner** — a formal representation attaching the unanswered complaint and the RTI reply. 4. **RTI first appeal** within 30 days of a weak reply; second appeal to the **State Information Commission** within 90 days. 5. **High Court writ** for persistent inaction — municipalities have been repeatedly directed to frame and execute removal programmes; your complaint trail is the evidence of inaction. 6. Where the encroacher is influential and officials stall, a complaint to the **Lokayukta** about the inaction belongs on the table.
Two cautions. Do not demolish anything yourself — self-help removal invites criminal cases against you. And do not accept “the occupier is poor” as a reason a footpath stays blocked; the law requires removal with procedure, not abandonment of public space.
Real example. Kashvi Pathak's street in Belagavi lost its footpath to a wholesale store's ramp. Three app complaints closed as “verified, no encroachment”. An RTI asking for the survey officer, the survey findings and the notice issued returned the truth: no survey had ever been conducted. The ward committee ordered one the same month; the ramp came down to the original line.
Yes. Public land belongs to all residents; any citizen can complain and follow up.
Use the RTI above — asking for the survey findings and the notice issued exposes a closure without groundwork.
No. Only the municipal authority can, after notice and procedure. Self-help exposes you to prosecution.
Your state's municipal Act for municipal land; the Supreme Court's Olga Tellis line of cases for streets and pavements.
It works on the file — surveys, notices, deadlines. Those records are what force the physical removal.