Quick answer: Digital gold bought through a payments app or an online platform is not supervised by any financial regulator in India. SEBI said so itself in a public caution issued on 8 November 2025. In that caution SEBI said these products are not recognised as securities or regulated commodity derivatives under existing laws, that such schemes operate outside the regulatory purview of SEBI, and that no investor protection mechanism from the securities market would cover them. That is a statement about supervision. It is not an accusation of fraud against anybody.
If you have been putting small amounts into digital gold through an app, you probably assumed that somebody official was watching over it, the way a bank deposit or a mutual fund is watched over. The regulator has now said in plain words that nobody is. This page sets out exactly what was said, what it changes about the thing you hold, and which gold routes do have a supervisor behind them.
On 8 November 2025 the Securities and Exchange Board of India issued a press release, PR No. 70/2025, titled “Caution to public regarding dealing in Digital Gold”. Four statements in it matter to an ordinary saver, and they are set out below in the words SEBI used.
Read those four lines slowly, because each does a different job. The first says what the product legally is not. The second says who is not watching it. The third says which safety net does not extend to it. The fourth is the advice SEBI gave the public.
Notice what the caution did not do. It did not name a company. It did not say anybody had cheated anybody. It did not declare the product illegal. It described the regulatory status of a whole category of product, and that is how it should be read.
This distinction is the most useful thing on this page, so it is worth being exact about it.
Unregulated means: no financial regulator sets the rules for how the product is designed, sold, priced or backed. No financial regulator inspects it or calls for reports on it. And the investor protection machinery that exists for the securities market does not reach it. If something goes wrong, there is no financial regulator sitting behind the product waiting to sort it out for you.
Unregulated does not mean: that the seller is dishonest, that the gold is not there, that you have already lost money, or that you did something foolish by buying it. A perfectly legitimate, openly advertised, widely used product can be entirely honest and still have nobody supervising it. Both things are true at the same time.
Do not read this as a fraud alert. SEBI made a narrow and precise statement: these products fall outside its regulatory purview and outside securities-market investor protection. Outright fraud, where money is taken by deception, is a different problem with a different answer, and it is covered separately in the guide to gold investment scams. Confusing the two helps nobody. The honest summary is that a mainstream product can be genuine and still be unsupervised.
There is no process to follow here, and no form to fill. What there is, is a short list of questions you should be able to answer about your own holding. If you cannot answer them, that is the finding.
This is the first question and most people have never asked it. When you tap buy, are you taking delivery of metal, or are you acquiring a claim against a company that says it will give you metal or its value later? The answer sits in the terms you accepted. Since SEBI has said these products are not recognised as securities or regulated commodity derivatives, the answer is not supplied to you by any regulatory framework. It is supplied only by that contract.
The app you tapped is often not the same entity as the one holding the obligation. Find out, from the terms and from the confirmation you were sent, which legal entity actually owes you the gold or the money. Your entire position depends on that entity, because no financial regulator is standing between you and it.
Open the terms and conditions and read the parts about selling back, taking physical delivery, charges, and what happens if the platform changes or ends the scheme. Most buyers of small amounts never opened this document. It is, in the absence of a regulator, the main thing defining what you are entitled to.
This is the part that hurts, and it is the reason the whole page exists. Because SEBI has said no investor protection mechanism applicable in the securities market would cover these investments, there is no securities-market grievance route to escalate a digital gold dispute into. There is no financial regulator to appeal to about the product. The ordinary consumer law of the country remains available to any buyer of any product or service, as it does for any other purchase, and a dispute would be a private matter between you and the other party. That is a very different thing from having a supervisor on your side.
Add it up. Many people bought in small amounts, repeatedly, over a long time, and have never seen the total in one place. Once you know the figure, you can decide whether you are comfortable holding that much in something nobody supervises. That decision is yours, and there is no right answer for everybody.
If the answers above left you uneasy, the useful next step is not panic. It is knowing which gold routes do have a regulator attached. Here is the regulatory position, and only the regulatory position, of the common ways an ordinary saver in India holds gold.
| How you hold gold | Who supervises it | What that supervision means |
|---|---|---|
| Digital gold bought on an online platform | No financial regulator | SEBI said these products are not recognised as securities or regulated commodity derivatives under existing laws, and that such schemes operate outside its regulatory purview |
| Sovereign Gold Bonds | Reserve Bank of India | The bonds are issued by the Reserve Bank of India on behalf of the Government of India |
| Gold exchange traded funds | Securities and Exchange Board of India | They are mutual fund products, and mutual fund products are regulated by SEBI |
| Physical gold jewellery | Bureau of Indian Standards | BIS hallmarking covers the purity of the jewellery you buy |
Deliberately, that table carries no returns, no charges, no tenures and no tax treatment. Those vary, they change, and they are not what this page verified. The column that matters here is the middle one: whether a supervisor exists at all.
Two of those routes are dealt with in their own detail elsewhere on this site. What happens to a Sovereign Gold Bond at maturity and before it is set out in the guide to Sovereign Gold Bond redemption. If jewellery you bought does not carry the hallmark you were promised, the route for that is in the guide to BIS hallmark and HUID complaints.
An illustration, not a reported case. Suppose a salaried saver has been buying a small amount of digital gold every month for two years through an app, purely on autopilot, and has never opened the terms. After reading the SEBI caution he does three things. He opens the terms and finds which legal entity actually owes him the gold. He adds up his total holding for the first time. Then he asks himself a single question: am I comfortable keeping this amount in a product with no supervisor. He does not sell in a hurry and he does not assume he has been cheated. He simply decides, knowingly, how much to keep there and whether new money should go to a route that is regulated. That is the whole point of the exercise.
It is worth saying this plainly, because the instinct on this site is to reach for the Right to Information Act. RTI is a tool for getting records out of a public authority. A private online platform is not a public authority, so the RTI Act does not give you a way to make an app tell you how much gold it holds or how it holds it. Do not spend time and a filing fee finding that out the hard way.
What RTI does reach is government and regulatory records, which is a different question from your own holding. If you want to see for yourself what the Act covers and what it does not, read the text of the RTI Act 2005. The full ladder for records that a public authority genuinely holds, from application to first appeal onward, is set out step by step in The RTI Playbook.
No. Unregulated and illegal are two different things. SEBI did not say these products are banned or unlawful. It said they are not recognised as securities or regulated commodity derivatives under existing laws, and that they fall outside its regulatory purview. A product can be perfectly lawful to sell and buy while still having no financial regulator supervising it.
No. In its caution of 8 November 2025 SEBI said such schemes operate outside its regulatory purview, and that no investor protection mechanisms applicable in the securities market would cover investments in such unregulated digital gold or e-gold schemes. That is as direct as a regulator gets about something not being its responsibility.
That is your decision and this page does not tell you to sell. Nothing SEBI said means your holding is worthless or that the seller has done anything wrong. What changed is your information. Decide with the two facts now in front of you: the total amount you hold, and the fact that no supervisor sits behind it.
No, and this is the confusion the caution was aimed at. Gold exchange traded funds are mutual fund products, and mutual fund products are regulated by SEBI. Digital gold sold on an online platform is not recognised as a security or a regulated commodity derivative at all. They can feel similar on a phone screen and they are not the same in law.
No. The caution named no company, and this page names none either. It described the regulatory status of an entire category of product. A seller can be following every law that applies to it and the product can still be outside the reach of a financial regulator. Those are separate questions and it is unfair to merge them.
There is no financial regulator to take that complaint to, and that absence is the entire message of the SEBI caution. Because these products are not securities, the securities-market investor protection route does not apply to them. What remains is the ordinary consumer and civil law available to any buyer of any product, and whatever the contract you accepted provides. Knowing that before there is a problem is more valuable than being told a route that does not exist.
Digital gold bought on an app is not a security, not a regulated commodity derivative, and not supervised by any financial regulator in India. SEBI said that itself on 8 November 2025, and it said the securities-market investor protection net does not stretch to cover it. That does not mean you have been cheated and it does not mean your money is gone. It means the safety net you assumed was there is not there. Find out which entity owes you the gold, read the terms you accepted, add up what you hold, and then decide with open eyes how much of your savings you want sitting in a product that nobody is watching.