Module 12 — Practical PIO / FAA Workflow

Practical PIO and FAA workflow rests on four disciplines: a 90-second triage (Section 4 match, Section 8(1) check, Section 7 timeline), a five-line reasoned-order formula (scope, sub-clause, fact-to-exemption nexus, severance, appeal rights), diary management against Section 20 exposure, and a writ-proofing checklist covering Section 11 compliance, severance reasoning and speaking-order structure.

Part of the PIO / FAA CPD Course · Full curriculum.

By the end of this module you will be able to:

• Run the 30-day diary without slipping §7(2) deemed-refusal
• Assemble a reasoned order from templates in under 3 minutes
• Write-proof a PIO or FAA order against judicial review
• Recognise and respond to surveillance-style RTIs targeting an officer

Each link below takes you to the detailed practitioner article in the RTI Wiki knowledge base. Use these as your primary text for the module.

• PIO RTI reply guide
• PIO / FAA knowledge-base hub
• RTI against a government officer — defensive handbook

End-to-end PIO SOP — intake form → classification → §8 test → §11 notice → reasoned order → FAA appeal file-note. All five stages ready to print.

Enrolled students receive the fillable Word / Google Docs version in the course dashboard.

A surveillance-style RTI lands on your desk asking for a named officer's attendance, files signed, and visits. Walk through the five shields (§8(1)(j), §11, §8(1)(g), §8(1)(e), §8(1)(h)) and produce the reasoned order.

• §7(2), §8(1)(j), §8(1)(g), §8(1)(e), §8(1)(h), §11
• K.S. Puttaswamy v. UoI, (2017) 10 SCC 1

• 15 multiple-choice questions, drawn from the reading above.
• Open-book. No time limit.
• You must score at least 70% to unlock the next module (quiz score contributes to the 30 CPD hours).
• Available on the course dashboard after enrolment.

• Previous: Module 11
• Next: Certification
• Back to full curriculum

• CPD course landing
• How to start — free
• Certification
• Instructor

Last reviewed: 21 April 2026.