How to file an RTI for water supply / contamination in Varanasi

How to file an RTI for water supply / contamination in Varanasi

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

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Direct answer. In Varanasi (Uttar Pradesh), file your RTI for water supply / contamination to Varanasi Nagar Nigam (VNN) (Municipal Water Department / Jal Board). Fee: Rs. 10 IPO (state default; verify against Uttar Pradesh state RTI rules). Online portal: https://nnvns.org/ (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.

Quick facts (Varanasi)

City	Varanasi (Uttar Pradesh)
Subject	RTI for water supply / contamination
Municipal body	Varanasi Nagar Nigam (VNN)
City context	VNN has 90 wards across 5 zones; India's spiritual capital
Target office	Varanasi Nagar Nigam (VNN) (Municipal Water Department / Jal Board)
Online portal	https://nnvns.org/
State portal	Uttar Pradesh state RTI hub
Reply window	30 days (§7(1) RTI Act 2005)
Statutory anchor	Article 21 right (Subhash Kumar 1991); BIS IS 10500:2012

Why this page exists

The general guide on RTI for water supply / contamination covers the full template, decision steps, case law and FAQs. This page focuses on the Varanasi-specific bits: which municipal department to file at, what fee mode Varanasi Nagar Nigam (VNN) accepts, the local portal (if any), and where to escalate within Uttar Pradesh.

Filing in Varanasi — 4 steps

Identify the office. Varanasi Nagar Nigam (VNN) (Municipal Water Department / Jal Board) typically sits at Varanasi Nagar Nigam (VNN) headquarters or the relevant zonal office.
Pay the fee: Rs. 10 IPO/cash; check the Uttar Pradesh hub for any state-specific fee.
File: online via https://nnvns.org/ OR by Speed Post to Varanasi Nagar Nigam (VNN) (with acknowledgment).
Track: 30-day clock starts from receipt by the public authority.

If you don't get a reply

Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Varanasi Nagar Nigam (VNN)).
Day 75-76: file Second Appeal to the Uttar Pradesh State Information Commission.
Parallel pressure: Use the Varanasi Nagar Nigam (VNN) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

Varanasi-specific tips

For city-wide patterns (not just your case), check RTI for water supply / contamination in Uttar Pradesh for the state-level template.
If Varanasi Nagar Nigam (VNN) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

Sources

RTI Act 2005 §§6, 7, 19.
Article 21 right (Subhash Kumar 1991); BIS IS 10500:2012.
Varanasi Nagar Nigam (VNN) citizen-services portal.

Last reviewed: 25 April 2026.

varanasi, water-supply, city-service, citizen-rti, rti-template

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