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How to file an RTI for water supply / contamination in Bengaluru

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

· 2026/04/19 05:02

Direct answer. In Bengaluru (Karnataka), file your RTI for water supply / contamination to Bruhat Bengaluru Mahanagara Palike (BBMP) (Municipal Water Department / Jal Board). Fee: Rs. 10 IPO (state default; verify against Karnataka state RTI rules). Online portal: https://bbmp.gov.in/ (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.

Quick facts (Bengaluru)

City Bengaluru (Karnataka)
Subject RTI for water supply / contamination
Municipal body Bruhat Bengaluru Mahanagara Palike (BBMP)
City context BBMP has 198 wards, divided into 8 zones
Target office Bruhat Bengaluru Mahanagara Palike (BBMP) (Municipal Water Department / Jal Board)
Online portal https://bbmp.gov.in/
State portal Karnataka state RTI hub
Reply window 30 days (§7(1) RTI Act 2005)
Statutory anchor Article 21 right (Subhash Kumar 1991); BIS IS 10500:2012

Why this page exists

The general guide on RTI for water supply / contamination covers the full template, decision steps, case law and FAQs. This page focuses on the Bengaluru-specific bits: which municipal department to file at, what fee mode Bruhat Bengaluru Mahanagara Palike (BBMP) accepts, the local portal (if any), and where to escalate within Karnataka.

Filing in Bengaluru — 4 steps

  1. Identify the office. Bruhat Bengaluru Mahanagara Palike (BBMP) (Municipal Water Department / Jal Board) typically sits at Bruhat Bengaluru Mahanagara Palike (BBMP) headquarters or the relevant zonal office.
  2. Pay the fee: Rs. 10 IPO/cash; check the Karnataka hub for any state-specific fee.
  3. File: online via https://bbmp.gov.in/ OR by Speed Post to Bruhat Bengaluru Mahanagara Palike (BBMP) (with acknowledgment).
  4. Track: 30-day clock starts from receipt by the public authority.

If you don't get a reply

  1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Bruhat Bengaluru Mahanagara Palike (BBMP)).
  2. Day 75-76: file Second Appeal to the Karnataka State Information Commission.
  3. Parallel pressure: Use the Bruhat Bengaluru Mahanagara Palike (BBMP) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

Bengaluru-specific tips

Sources

Last reviewed: 25 April 2026.

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