Direct answer. Visit mylpg.in → Login with mobile/consumer number → Subsidy Received (PAHAL DBTL) → see history. Subsidy goes to Aadhaar-linked bank via DBT. Stopped subsidies typically due to KYC, Aadhaar-bank mismatch, or income > Rs. 10 lakh self-declaration.
| What you need | 17-digit LPG consumer number OR mobile |
| Official portal | mylpg.in |
| Distributors | Indane (IOC) · Bharatgas (BPCL) · HP Gas (HPCL) |
| Mobile app | Indane Gas / Bharat Gas / HP Gas (each distributor) |
| Helpline | 1906 (LPG emergency, all distributors) · IOC: 1800-2333-555 |
| Statutory base | PAHAL DBT scheme + Ujjwala Yojana 2016 |
What we hear from RTI Wiki users: Mrs. Singh, a 56-year-old housewife in Lucknow, noticed LPG subsidy stopped in Nov 2024. Earlier she got Rs. 200-300/cylinder; now zero. Filed RTI to MoPNG asking subsidy discontinuation reason + DBT trace + restoration process. Reply in 23 days revealed her PAN was flagged as IT-payer (incorrectly — her husband's PAN was used). Corrected via mylpg.in; subsidy restored within 30 days; back-payment of Rs. 2,400 credited.
LPG: 1906 (24/7 emergency + booking) · IOC: 1800-2333-555 · BPCL: 1800-22-4344 · HPCL: 1800-2333-555
The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.
File an RTI to: Ministry of Petroleum & Natural Gas (MoPNG) + Distributor
Ask these 5 questions:
→ Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.
→ Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.
→ For deeper case-law on this scenario: Full RTI guide for pds grievance.
To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.
Last reviewed: 25 April 2026.