Table of Contents

How to check LPG subsidy / connection status — DBT-PAHAL (2026)

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

· 2026/04/19 05:02

Direct answer. Visit mylpg.in → Login with mobile/consumer number → Subsidy Received (PAHAL DBTL) → see history. Subsidy goes to Aadhaar-linked bank via DBT. Stopped subsidies typically due to KYC, Aadhaar-bank mismatch, or income > Rs. 10 lakh self-declaration.

Quick facts

What you need 17-digit LPG consumer number OR mobile
Official portal mylpg.in
Distributors Indane (IOC) · Bharatgas (BPCL) · HP Gas (HPCL)
Mobile app Indane Gas / Bharat Gas / HP Gas (each distributor)
Helpline 1906 (LPG emergency, all distributors) · IOC: 1800-2333-555
Statutory base PAHAL DBT scheme + Ujjwala Yojana 2016

Step-by-step

  1. Visit mylpg.in → select your distributor.
  2. Login with consumer number OR mobile + OTP.
  3. Click PAHAL (DBTL) → see subsidy history per cylinder.
  4. Verify Aadhaar-bank linkage status; if not done, KYC option in same dashboard.
  5. For Ujjwala new connection status: contact distributor with reference number.
  6. For discontinued subsidy: check “Give Up Subsidy” status — sometimes auto-flagged due to declared income.

Real story from a citizen

What we hear from RTI Wiki users: Mrs. Singh, a 56-year-old housewife in Lucknow, noticed LPG subsidy stopped in Nov 2024. Earlier she got Rs. 200-300/cylinder; now zero. Filed RTI to MoPNG asking subsidy discontinuation reason + DBT trace + restoration process. Reply in 23 days revealed her PAN was flagged as IT-payer (incorrectly — her husband's PAN was used). Corrected via mylpg.in; subsidy restored within 30 days; back-payment of Rs. 2,400 credited.

7 reasons your status may be stuck

Pro tips most don't know

Helpline + contact

LPG: 1906 (24/7 emergency + booking) · IOC: 1800-2333-555 · BPCL: 1800-22-4344 · HPCL: 1800-2333-555

If status is delayed beyond SLA — file an RTI

The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.

File an RTI to: Ministry of Petroleum & Natural Gas (MoPNG) + Distributor

Ask these 5 questions:

  1. consumer registration status
  2. subsidy disbursement history
  3. DBT credit trace
  4. KYC status
  5. reason for discontinuation

Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.

Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.

For deeper case-law on this scenario: Full RTI guide for pds grievance.

Frequently asked questions

Summary + what to do next

To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.

All RTI Wiki tools (free, no login)

Sources

Last reviewed: 25 April 2026.