Table of Contents

How to check Income Tax refund status — IT portal + Refund Banker (2026)

⚠️ DPDP Rules, 2025 (14 Nov 2025) amended Section 8(1)(j) of the RTI Act — public-interest override now under Section 8(2). Read the note →

· 2026/04/19 05:02

Direct answer. Visit incometax.gov.in → Login → e-File → View Filed Returns → Refund Status. OR use tin.tin.nsdl.com → Refund Status (no login; needs PAN + AY). Refunds via ECS to bank within 7-90 days of e-verification of ITR.

Quick facts

What you need PAN + Assessment Year (e.g., 2024-25 for income earned in FY 2023-24)
Official portal incometax.gov.in
Refund Banker (NSDL) tin.tin.nsdl.com
Mobile app AIS for Taxpayer (Android/iOS)
Typical SLA 7-90 days from e-verification (often 7-21 days for simple returns)
Helpline 1800-103-0025 (toll-free) · 1800-103-4455
Statutory base Income-tax Act 1961 §139 + §143

Step-by-step

  1. Log in to incometax.gov.in → e-File → View Filed Returns → select AY.
  2. Refund status shows: Processed → Refund Issued → Bank Credit (with date).
  3. For deeper trace: tin.tin.nsdl.com → Refund Status → enter PAN + AY → CIN/UTR for bank trace.
  4. If status is “Refund Issued” but not credited — check bank account is pre-validated at incometax.gov.in (Profile → My Bank Account).
  5. If “Refund Failed” — re-issue from incometax.gov.in → Services → Refund Reissue.
  6. For e-verification: incometax.gov.in → e-Verify Return → Aadhaar OTP / EVC / DSC.

Real story from a citizen

What we hear from RTI Wiki users: Karan, a 31-year-old salaried professional in Mumbai, e-filed his ITR in July 2024 expecting Rs. 47,000 refund. By October, status was “Processed” but no refund credited. He filed an RTI to CPC (Central Processing Centre) Bengaluru asking refund processing details + reason for non-credit. Before reply (28 days), he discovered his bank account wasn't pre-validated at the IT portal. He validated; refund credited within 9 days.

7 reasons your status may be stuck

Pro tips most don't know

Helpline + contact

Income Tax: 1800-103-0025 / 1800-103-4455 (toll-free) · CPC: 1800-103-4455 · efilingwebmanager@incometax.gov.in · Twitter: @IncomeTaxIndia

If status is delayed beyond SLA — file an RTI

The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.

File an RTI to: Centralized Processing Centre (CPC) Bengaluru + Assessing Officer (AO)

Ask these 5 questions:

  1. refund processing date
  2. current status
  3. reason for delay/non-credit
  4. bank account validation status
  5. adjustment against any past dues

Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.

Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.

For deeper case-law on this scenario: Full RTI playbook — all 100+ scenarios.

Frequently asked questions

Summary + what to do next

To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.

All RTI Wiki tools (free, no login)

Sources

Last reviewed: 25 April 2026.