Quick answer: Bank must give written rejection reason under RBI Master Direction on Customer Service. Generic reasons (e.g., “credit policy”) are insufficient. RTI to bank for specific rejection grounds.
Most “delays” or “rejections” clear within 7-15 days of an RTI being filed. Use this 5-question template:
1. Status of my application no. _____ dated _____ as on date. 2. Name + designation of dealing officer assigned to my file. 3. Reasons for delay beyond the statutory timeline. 4. Copy of any noting / movement of my file in the past 30 days. 5. Likely date of resolution / decision.
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No — RBI sets prudential norms. Lending is bank discretion.
Most banks. Some accept 700+ with higher interest.
Yes — improve loan-to-income + share guarantee.
For priority sector loans, State Level Bankers Committee can intervene if bank denies.
Bottom line: Bank must give written rejection reason under RBI Master Direction on Customer Service. Generic reasons (e.g., “credit policy”) are insufficient. RTI to bank for specific rejection grounds. If delayed beyond statutory timeline, file an RTI — most cases clear within 15 days.
Last reviewed: 26 April 2026.