Government helplines + grievance routes — 30 numbers

anonymous@undisclosed.example.com (Anonymous) — Sat, 25 Apr 2026 18:53:31 +0000

2026/05/03 10:18	current
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	+	{{htmlmetatags>
	+	metatag-keywords=(rti helplines india, sic helplines, cic helpline, government helplines india, grievance helplines)
	+	metatag-description=(30 helplines + grievance routes for RTI, CIC, all State Information Commissions, scheme-specific grievances. With when-to-call guidance.)
	+	}}

	+	====== Government helplines + grievance routes — 30 numbers ======
	+
	+	<WRAP info>
	+	30 helplines + grievance escalation routes you actually need: CIC, all State Information Commissions, scheme-specific lines (UIDAI, EPFO, passport, IT, consumer, etc.). Each entry shows when to call vs when to file an RTI.
	+	</WRAP>
	+
	+	===== RTI-specific (4) =====
	+	* [[:helplines:cic-helpline\|Central Information Commission (CIC)]] — 011-26167931
	+	* [[:helplines:dopt-rti-helpdesk\|DoPT RTI Helpdesk]] — 011-23092423
	+	* [[:helplines:rti-online-portal-help\|RTI Online portal helpline]] — for rtionline.gov.in issues
	+	* [[:helplines:central-grievance-cpgrams\|CPGRAMS]] — 011-24658600 (alternative to RTI)
	+
	+	===== State Information Commissions (16) =====
	+	* [[:helplines:sic-andhra-pradesh\|Andhra Pradesh SIC]]
	+	* [[:helplines:sic-bihar\|Bihar SIC]]
	+	* [[:helplines:sic-delhi\|Delhi SIC]]
	+	* [[:helplines:sic-gujarat\|Gujarat SIC]]
	+	* [[:helplines:sic-haryana\|Haryana SIC]]
	+	* [[:helplines:sic-karnataka\|Karnataka SIC]]
	+	* [[:helplines:sic-kerala\|Kerala SIC]]
	+	* [[:helplines:sic-madhya-pradesh\|Madhya Pradesh SIC]]
	+	* [[:helplines:sic-maharashtra\|Maharashtra SIC]]
	+	* [[:helplines:sic-odisha\|Odisha SIC]]
	+	* [[:helplines:sic-punjab\|Punjab SIC]]
	+	* [[:helplines:sic-rajasthan\|Rajasthan SIC]]
	+	* [[:helplines:sic-tamil-nadu\|Tamil Nadu SIC]]
	+	* [[:helplines:sic-telangana\|Telangana SIC]]
	+	* [[:helplines:sic-uttar-pradesh\|Uttar Pradesh SIC]]
	+	* [[:helplines:sic-west-bengal\|West Bengal SIC]]
	+
	+	===== Scheme-specific (10) =====
	+	* [[:helplines:uidai-aadhaar-helpline\|UIDAI Aadhaar — 1947]]
	+	* [[:helplines:epfo-helpline\|EPFO pension/PF — 14470]]
	+	* [[:helplines:passport-helpline\|Passport — 1800-258-1800]]
	+	* [[:helplines:income-tax-helpline\|Income Tax — 1800-180-1961]]
	+	* [[:helplines:police-grievance\|Police 100/112 + Cyber 1930]]
	+	* [[:helplines:consumer-helpline\|Consumer Helpline — 1915]]
	+	* [[:helplines:railway-helpline\|Railway — 139 + RailMadad]]
	+	* [[:helplines:eshram-helpline\|e-Shram — 14434]]
	+	* [[:helplines:childline-1098\|Childline — 1098]]
	+	* [[:helplines:elderline-14567\|Elderline — 14567]]
	+	* [[:helplines:women-helpline-181\|Women Helpline — 181]]
	+
	+	===== When helpline does not resolve =====
	+	Each helpline page above ends with an RTI escalation template — most stuck complaints clear within 15 days of an RTI being filed.
	+
	+	* AI RTI Drafter: [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html\|Auto-fill PIO + Act sections]]
	+	* First appeal generator: [[https://righttoinformation.wiki/tools/first-appeal-app.html\|If PIO doesn't reply]]
	+	* Browse all 25 status-check guides: [[:check-status:start\|Check status guides]]
	+
	+	//Last reviewed: 25 April 2026.//
	+
	+	{{tag>helplines landing-page grievance contact}}

RTI Online portal helpline — rtionline.gov.in (2026)

anonymous@undisclosed.example.com (Anonymous) — Sun, 03 May 2026 08:28:37 +0000

2026/05/03 10:18	current
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	+	{{htmlmetatags>
	+	metatag-keywords=(rtionline.gov.in helpline, rti online help, rti payment failed, rti registration number)
	+	metatag-description=(RTI Online portal helpline + common issues. Payment failed, registration number lost, application status not updating. * Phone: 011-24010690 * Address: NIC.)
	+	}}

	+	====== RTI Online portal helpline — rtionline.gov.in (2026) ======
	+
	+	{{ :social:auto:helpline-rti-online-portal-help.png?direct&1200 }}
	+
	+	<WRAP info>
	+	Quick contact: 011-24010690
	+
	+	Hours: 24x7 portal · helpline Mon-Fri 9:30am-6pm
	+
	+	Website: [[https://rtionline.gov.in\|rtionline.gov.in]]
	+
	+	Email: rtionline@nic.in
	+	</WRAP>
	+
	+	===== Contact details =====
	+	* Phone: 011-24010690
	+	* Address: NIC Helpdesk, North Block, New Delhi
	+	* Email: rtionline@nic.in
	+	* Hours: 24x7 portal · helpline Mon-Fri 9:30am-6pm
	+
	+	===== When to call =====
	+	==== Payment failed but money debited ====
	+	Wait 24h for auto-refund. If not received, email with bank statement screenshot.
	+
	+	==== Registration number lost ====
	+	Email helpdesk with name + email + approximate filing date. Recovery in 2-3 days.
	+
	+	==== Application status "not updating" ====
	+	PIO may not have logged action. File §6(3) reminder OR escalate to first appeal.
	+
	+	==== Cannot register / OTP not received ====
	+	Try alternate mobile. Persistent issue: switch to postal RTI temporarily.
	+
	+	===== If the helpline does not resolve — file an RTI =====
	+
	+	Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.
	+
	+	<code>
	+	1. Status of my complaint / application no. _____ dated _____ as on date.
	+	2. Name + designation of the officer assigned to my file.
	+	3. Reasons for delay beyond the statutory timeline.
	+	4. Copy of any noting / movement of my file in the past 30 days.
	+	5. Likely date of resolution.
	+	</code>
	+
	+	Auto-fill the PIO + your case: [[:helplines:rti-online-portal-help\|Open the RTI Drafter →]]
	+
	+	===== Related =====
	+	* [[:helplines:start\|All 30 helplines + grievance routes]]
	+	* [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html\|AI RTI Drafter — auto-fills PIO]]
	+	* [[:state-rti-portals-directory\|All state RTI portals]]
	+	* [[:citizen-rti-playbook\|Full RTI Playbook]]
	+
	+	//Last reviewed: 25 April 2026.//
	+
	+	{{tag>helpline rti-online-portal-help grievance contact}}

2026/05/03 10:18	current
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	+	{{htmlmetatags>
	+	metatag-keywords=(rti helplines india, sic helplines, cic helpline, government helplines india, grievance helplines)
	+	metatag-description=(30 helplines + grievance routes for RTI, CIC, all State Information Commissions, scheme-specific grievances. With when-to-call guidance.)
	+	}}

	+	====== Government helplines + grievance routes — 30 numbers ======
	+
	+	<WRAP info>
	+	30 helplines + grievance escalation routes you actually need: CIC, all State Information Commissions, scheme-specific lines (UIDAI, EPFO, passport, IT, consumer, etc.). Each entry shows when to call vs when to file an RTI.
	+	</WRAP>
	+
	+	===== RTI-specific (4) =====
	+	* [[:helplines:cic-helpline\|Central Information Commission (CIC)]] — 011-26167931
	+	* [[:helplines:dopt-rti-helpdesk\|DoPT RTI Helpdesk]] — 011-23092423
	+	* [[:helplines:rti-online-portal-help\|RTI Online portal helpline]] — for rtionline.gov.in issues
	+	* [[:helplines:central-grievance-cpgrams\|CPGRAMS]] — 011-24658600 (alternative to RTI)
	+
	+	===== State Information Commissions (16) =====
	+	* [[:helplines:sic-andhra-pradesh\|Andhra Pradesh SIC]]
	+	* [[:helplines:sic-bihar\|Bihar SIC]]
	+	* [[:helplines:sic-delhi\|Delhi SIC]]
	+	* [[:helplines:sic-gujarat\|Gujarat SIC]]
	+	* [[:helplines:sic-haryana\|Haryana SIC]]
	+	* [[:helplines:sic-karnataka\|Karnataka SIC]]
	+	* [[:helplines:sic-kerala\|Kerala SIC]]
	+	* [[:helplines:sic-madhya-pradesh\|Madhya Pradesh SIC]]
	+	* [[:helplines:sic-maharashtra\|Maharashtra SIC]]
	+	* [[:helplines:sic-odisha\|Odisha SIC]]
	+	* [[:helplines:sic-punjab\|Punjab SIC]]
	+	* [[:helplines:sic-rajasthan\|Rajasthan SIC]]
	+	* [[:helplines:sic-tamil-nadu\|Tamil Nadu SIC]]
	+	* [[:helplines:sic-telangana\|Telangana SIC]]
	+	* [[:helplines:sic-uttar-pradesh\|Uttar Pradesh SIC]]
	+	* [[:helplines:sic-west-bengal\|West Bengal SIC]]
	+
	+	===== Scheme-specific (10) =====
	+	* [[:helplines:uidai-aadhaar-helpline\|UIDAI Aadhaar — 1947]]
	+	* [[:helplines:epfo-helpline\|EPFO pension/PF — 14470]]
	+	* [[:helplines:passport-helpline\|Passport — 1800-258-1800]]
	+	* [[:helplines:income-tax-helpline\|Income Tax — 1800-180-1961]]
	+	* [[:helplines:police-grievance\|Police 100/112 + Cyber 1930]]
	+	* [[:helplines:consumer-helpline\|Consumer Helpline — 1915]]
	+	* [[:helplines:railway-helpline\|Railway — 139 + RailMadad]]
	+	* [[:helplines:eshram-helpline\|e-Shram — 14434]]
	+	* [[:helplines:childline-1098\|Childline — 1098]]
	+	* [[:helplines:elderline-14567\|Elderline — 14567]]
	+	* [[:helplines:women-helpline-181\|Women Helpline — 181]]
	+
	+	===== When helpline does not resolve =====
	+	Each helpline page above ends with an RTI escalation template — most stuck complaints clear within 15 days of an RTI being filed.
	+
	+	* AI RTI Drafter: [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html\|Auto-fill PIO + Act sections]]
	+	* First appeal generator: [[https://righttoinformation.wiki/tools/first-appeal-app.html\|If PIO doesn't reply]]
	+	* Browse all 25 status-check guides: [[:check-status:start\|Check status guides]]
	+
	+	//Last reviewed: 25 April 2026.//
	+
	+	{{tag>helplines landing-page grievance contact}}

Right to Information Wiki

Government helplines + grievance routes — 30 numbers

RTI Online portal helpline — rtionline.gov.in (2026)